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Hiver vs Microsoft Exchange Online comparison

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Hiver Logo

Hiver

53 views|39 comparisons
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Microsoft Exchange Online

Read 85 Microsoft Exchange Online reviews
5,529 views|3,997 comparisons
96% willing to recommend
Comparison Buyer's Guide
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Buyer's Guide
Help Desk Software
April 2024
Executive Summary

We performed a comparison between Hiver and Microsoft Exchange Online based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software.
To learn more, read our detailed Help Desk Software Report (Updated: April 2024).
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768,740 professionals have used our research since 2012.
Featured Review
Use Hiver?
TarekYehia
Helps provide storage size needed for backup
Microsoft Exchange Online Microsoft is a useful tool for Microsoft Teams and scrum planning.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "I have no opinion."
  • "Initially, we had issues with the licensing agreement, but we worked it out with Microsoft."
  • "It is a reasonable solution."
  • "In my opinion, the online license is the best one we have. It is a bundle that we have from Microsoft. It is a bit high in price."
  • "I think it's just awesome. There's no argument about how much value you get on the per user, for user expenditure. It's really great, I don't have any issues with it. I think it's excellent."
  • "The price is a bit high. It is especially expensive in the Indian market."
  • "We have a license per user scenario."
  • "The pricing is a bit more expensive than other solutions."

    • More Microsoft Exchange Online Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about Microsoft Exchange Online?
    Top Answer:The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track… more »
    Read all 46 answers   →
    What is your experience regarding pricing and costs for Microsoft Exchang...
    Top Answer:Microsoft Exchange Online is very expensive. While it might seem a bit expensive, the benefits outweigh the cost for us. We wouldn't consider changing unless absolutely necessary. We pay yearly. It's… more »
    Read all 39 answers   →
    What needs improvement with Microsoft Exchange Online?
    Top Answer:The price could be an area of concern for many, but I do feel I'm getting value for what I'm paying for.
    Read all 48 answers   →
    Ranking
    49th
    out of 59 in Help Desk Software
    Views
    53
    Comparisons
    39
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    2nd
    out of 24 in Email Applications
    Views
    5,529
    Comparisons
    3,997
    Reviews
    52
    Average Words per Review
    362
    Rating
    8.7
    Comparisons
    Also Known As
    Exchange Online, Exchange Online Plan 1, Exchange Online Plan 2, MS Exchange Online
    Learn More
    Hiver
    Microsoft
    Overview

    Hiver is a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services@, orders@, support@. With over 1500 customers in 30 countries across the world, it’s the most frictionless, natural way for teams to handle customer email communication as it works right inside Gmail.

    Exchange Online helps protect your information with advanced capabilities. Anti-malware and anti-spam filtering protect mailboxes. Data loss prevention capabilities prevent users from mistakenly sending sensitive information to unauthorized people. Globally redundant servers, premier disaster recovery capabilities, and a team of security experts monitoring Exchange Online around the clock safeguard your data.
    Sample Customers
    Vacasa, Harvard University, Flexport, Pinterest, HubSpot
    Bank Alfalah Ltd., Paderborn-Lippstadt Airport, Blue Star Infotech, Scitec Nutrition, Resolution Films, British Airways, Empire Cinemas, InnoGames
    Top Industries
    No Data Available
    REVIEWERS
    Manufacturing Company14%
    Computer Software Company12%
    Government10%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider9%
    Government9%
    Financial Services Firm7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business40%
    Midsize Enterprise15%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise48%
    Buyer's Guide
    Help Desk Software
    April 2024
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    768,740 professionals have used our research since 2012.

    Hiver is ranked 49th in Help Desk Software while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. Hiver is rated 0.0, while Microsoft Exchange Online is rated 8.6. On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". Hiver is most compared with , whereas Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and Zimbra Collaboration.

    We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.