Microsoft Exchange Online Competitors and Alternatives

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Read reviews of Microsoft Exchange Online competitors and alternatives

CyrilSzecsko
Manager at Zeste Informatique
Real User
Top 20
Built-in multifactor authentication for single sign-on with precise technical support and documentation

What is our primary use case?

I deployed this for a public administration with two hundred accounts. They were replacing Office 365 with this solution because of the price.

Pros and Cons

  • "G Suite and all of Google were the first to have a built-in multifactor authentication without needing to purchase another product."
  • "If you use a name with a special character like a slash in the folder, it will crash the migration, with no warning. There is no pre-warning or anything to tell you that if you use characters in a file name that it will crash the migration."

What other advice do I have?

Many people don't understand that when you are migrating to a company, you don't need to use software for mail, and you don't need to have software to open Gmail. It's the main feature. For me, this solution and the setup is easy, but for some people who do not have the experience, they see features and don't know what they are used for. For the Cloud, people are using Active Directory or Outlook, but they should also consider Gmail. As an administrator, you don't have to manage mail software and local mail storage. When people are using Office 365 Suites online and they come from Outlook to…
HUGOMARTINEZ
IT Manager at a renewables & environment company with 201-500 employees
Real User
Top 5Leaderboard
It has good integration with other Microsoft tools and allows us to retain and recover an email deleted by a user

What is our primary use case?

It is an email solution with all the capabilities similar to different email solutions. We basically use it for internal emails and for making reservations. We have some shared mailboxes to receive communication from general entities.

Pros and Cons

  • "It has a feature that allows you to retain an email and recover it as an administrator. When you activate this feature, even if a user deletes an email, the email is still in the system, and we can retrieve it as an administrator. It is a very useful function. We turn this feature on for some of the mailboxes because we need to keep all the records. I like the way emails are classified in this solution. It makes it really easy to take a look at the most important messages. This is a really good functionality. Some of the emails directly exchanged with you are marked as important and shown in one tab, and everything else is in another tab. We usually don't have any issue with Exchange. It can be integrated with different solutions."
  • "Its search functionality can be better. It is currently not really easy. It has the capability to search your mailbox, but it has some restrictions in terms of the number of results that you can retrieve. You can only get around 250 results. If you want to do a deeper search, you need to use different functionalities of the product. The policy that we have for handling emails is that we do not delete emails at all. If I insert the text that I am searching for in the Search field, it only retrieves a limited number of emails. To search for an email from 2010, I need to use different search functions to find what I am looking for. Microsoft can also improve its licensing for its products. Microsoft's licensing is not very easy to understand. It can sometimes be really complex to understand what you need to have in order to comply with Microsoft licensing."

What other advice do I have?

Its technical implementation is quite good. It is stable and can be accessed through all kinds of devices. You can access it through a client for your mobile phones or computer. It performs pretty well. Microsoft is a market leader with a presence everywhere, which makes it easy to find support. I would recommend this solution. I would advise others to also go for the entire suite of Office 365 along with Microsoft Exchange. I don't know if Exchange licenses are sold separately. If you are already using Microsoft tools, it makes sense to go for Microsoft Exchange because it has native…
MM
Senior Systems Tech/Admin at a computer software company with 1-10 employees
Real User
Top 5Leaderboard
An easy implementation with a good user interface and pretty scalable

What is our primary use case?

We primarily use the product as an integrated solution for our calendars and contacts and everything else. It's attached to our carrier operator.

Pros and Cons

  • "The user interface is good."
  • "Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."

What other advice do I have?

We have a mix of deployment models, beyond just the cloud. If you're an admin, it's much preferable to use Kerio Connect because it's, easy to manage. Overall, on a scale from one to ten, I'd rate the solution at and eight. There's no perfect system, however, this solution works quite well for us.
Get our free report covering Google, IceWarp, Amazon, and other competitors of Microsoft Exchange Online. Updated: July 2021.
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