Microsoft Exchange Online Competitors and Alternatives

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Read reviews of Microsoft Exchange Online competitors and alternatives

CyrilSzecsko
Real User
Manager at Zeste Informatique
Nov 24 2019

What is most valuable?

The features that I like the most are the centralized contacts, labels, the way that you can use Gmail from the web browser directly, and the accessibility from Chrome. Gmail has been made for Chrome. When you have Chrome, you don't have to add mail software. There is a feature that people don't use a lot, and that is the multi-factor authentication. MultiPass Fido Security keys were the first to… more »

What needs improvement?

Compared to Office 365, you lose many functionalities. For Example, G Suites cannot share contacts between users. With Office, particularly with Outlook, people are not using labels but folders. They tend to create folders in folders, and this fails the mailbox migration. When migrating, we were using iMac migration and people were using special characters in their subfolders. If you use a name… more »

What other advice do I have?

Many people don't understand that when you are migrating to a company, you don't need to use software for mail, and you don't need to have software to open Gmail. It's the main feature. For me, this solution and the setup is easy, but for some people who do not have the experience, they see features and don't know what they are used for. For the Cloud, people are using Active Directory or Outlook… more »
Real User
Owner at a security firm with 1-10 employees
Aug 10 2020

What is most valuable?

Personally, I'd say Outlook is a good feature. We used it for scheduling appointments, for storage and archiving, so we could easily find old mail and documents, even ECF documents. A lot of people like using Outlook as a personal archive.

What needs improvement?

When we started using Exchange on the cloud, we had a lot of initial problems relating to our main database and we also experienced issues with the accidental deletion of inboxes, amongst other things. In fact, many of the files we had moved to the cloud had disappeared. There also seems to be a problem with the retention of information. For example, if you delete something, you may have a problem… more »

What other advice do I have?

It depends on what the user's needs are. A lot of people can now use Gmail or they can use Exchange on Office 365 with a license, there are a lot more options available nowadays. If you're thinking about installing Exchange on-premise, on behalf of a client, a lot of people have now moved to the cloud, to Azure or something similar. If a client asked me to purchase a 365 license, including the… more »
Real User
Senior Systems Tech/Admin at a computer software company with 1-10 employees
Sep 29 2020

What is most valuable?

It's a very healthy solution. It has a good survey or features that we like to use. The user interface is good. The implementation process isn't too complex.

What needs improvement?

We've been happy with the solution. It's worked for us so far so it's fine. If they could integrate some sort of AI into the solution to make it more efficient, that would be interesting. Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it… more »

What's my experience with pricing, setup cost, and licensing?

The pricing is about $3 per mailbox per month.

What other advice do I have?

We have a mix of deployment models, beyond just the cloud. If you're an admin, it's much preferable to use Kerio Connect because it's, easy to manage. Overall, on a scale from one to ten, I'd rate the solution at and eight. There's no perfect system, however, this solution works quite well for us.
Get our free report covering Google, IceWarp, Zimbra, and other competitors of Microsoft Exchange Online. Updated: October 2020.
441,726 professionals have used our research since 2012.