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Hyland Perceptive Content vs OpenText Extended ECM comparison

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Hyland Perceptive Content

Read 4 Hyland Perceptive Content reviews
176 views|133 comparisons
75% willing to recommend
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OpenText Extended ECM

Read 18 OpenText Extended ECM reviews
4,062 views|3,113 comparisons
95% willing to recommend
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Buyer's Guide
Document Management Software
April 2024
Executive Summary

We performed a comparison between Hyland Perceptive Content and OpenText Extended ECM based on real PeerSpot user reviews.

Find out what your peers are saying about Box, DocuWare, Hyland and others in Document Management Software.
To learn more, read our detailed Document Management Software Report (Updated: April 2024).
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768,740 professionals have used our research since 2012.
Featured Review
Anonymous User
With workflows, a group of people can be working on appeals and forward them all to one queue.
We are able to get rid of almost all paper forms.
VijaySharma
Useful for document management purposes but needs to improve user interface
We help clients to upgrade and migrate. Without the product, we wouldn't be in business.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "The licensing is not that complex for the core products, but it becomes more complicated for some additional modules."
  • "Both Open Text ECM and IBM File share are expensive."
  • "It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."
  • "The tool's pricing is confusing to the end customer."
  • "The solution is expensive."
  • "OpenText Extended ECM is an expensive solution."
  • "The product is pricey."
  • "OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

    • More OpenText Extended ECM Pricing and Cost Advice →

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    Questions from the Community
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    What do you like most about OpenText Content Suite Platform?
    Top Answer:We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where… more »
    Read all 4 answers   →
    What is your experience regarding pricing and costs for OpenText Content ...
    Top Answer:It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long… more »
    Read all 2 answers   →
    What needs improvement with OpenText Content Suite Platform?
    Top Answer:We make iterations on it. Every year, they usually ask for some small things. Overall, they are pretty happy with it. Being the IT person here, I do think there are areas for improvement, but both for… more »
    Read all 4 answers   →
    Ranking
    12th
    out of 38 in Document Management Software
    Views
    176
    Comparisons
    133
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    2nd
    out of 46 in Enterprise Content Management
    Views
    4,062
    Comparisons
    3,113
    Reviews
    12
    Average Words per Review
    692
    Rating
    7.5
    Comparisons
    Also Known As
    ImageNow
    OpenText Content Suite Platform
    Learn More
    Hyland
    Video Not Available
    OpenText
    Overview

    Perceptive Content is a scalable content services platform that manages the entire content lifecycle, from capture to disposition. Flexible functionality across multiple business applications, integration with virtually any business application and a simple-to-use interface help Perceptive Content transform internal processes and the customer experience. Perceptive Content helps users work smarter by surfacing content in context with other relevant business information. Digital documents can be viewed simultaneously, which promotes enhanced collaboration and communication among employees, customers and vendors. Locating relevant documents in the context of a business process increases customer satisfaction and employee productivity. Automated lifecycle management helps organizations comply with their records and retention policies, which reduces the risk of compliance violations and resulting fees and fines.

    OpenText Extended ECM (formerly OpenText Content Suite Platform) is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP, Microsoft 365, Salesforce and SAP SuccessFactors. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

    Sample Customers
    ATCO Australia, MSIG Asia, Orica, Salt River Project
    Top Industries
    VISITORS READING REVIEWS
    University19%
    Government18%
    Computer Software Company9%
    Financial Services Firm8%
    REVIEWERS
    Computer Software Company18%
    Energy/Utilities Company18%
    Manufacturing Company18%
    Financial Services Firm18%
    VISITORS READING REVIEWS
    Government13%
    Computer Software Company11%
    Financial Services Firm11%
    Manufacturing Company9%
    Company Size
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise70%
    REVIEWERS
    Small Business43%
    Midsize Enterprise13%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise15%
    Large Enterprise69%
    Buyer's Guide
    Document Management Software
    April 2024
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    Hyland Perceptive Content is ranked 12th in Document Management Software while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. Hyland Perceptive Content is rated 6.6, while OpenText Extended ECM is rated 7.8. The top reviewer of Hyland Perceptive Content writes "With workflows, a group of people can be working on appeals and forward them all to one queue". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Hyland Perceptive Content is most compared with Hyland OnBase, Box, Alfresco and SharePoint, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and Hyland OnBase.

    We monitor all Document Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.