We performed a comparison between IBM Spectrum Protect and Quest Rapid Recovery based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the solution is application-aware backups."
"Spectrum Protect's best feature is that I can use it practically anywhere, on any platform, and for any servers or clients."
"The solution is not complex, it's very easy to configure agents or VM backup and restore. Upgrades from one version to another are very fast and the product is very stable."
"The backup of Sybase databases is the most valuable feature in the existing environment. They have got the most documentation out there on the internet for its software protection. The documentation is excellent, and there are a lot of blogs, websites. Because it's still one of the oldest products out there for data protection, there are also lots of people who have a lot of experience in using this solution."
"It is a very good and mature enterprise product. Once it is set up and everything is put in, you don't have to manage it. It actually runs automatically by itself."
"The most valuable features are compression and de-duplication."
"We have better, faster backup times, and it has improved efficiency in the backups."
"Since the technology is reliable, it simplifies the backup process significantly. Now, our focus can primarily be on managing full backups and creating some offline copies."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"The best feature of the solution is the user interface."
"The most valuable feature is the disaster recovery process from the data center."
"It has a lot of areas for improvement. Its reporting for job completion or incompletion can be improved. It should also provide a granular recovery, ease of operation, data life cycle management, and media management. It should support a backup in such a format that in case of a disaster, one can start the virtual machine out of the backup itself. Its reliability can also be better. It is also expensive, and their support is also poor."
"The features should be a little bit closer together."
"Its price can be better. It is very expensive. Its interface is very old and not user friendly. They can improve its interface. Their support can also be better. My clients are not very satisfied with the support because they are not really quick."
"Replication of data could be more user friendly."
"I need two separate solutions for virtual and physical systems. I need IBM Spectrum Protect Plus for virtual systems and Spectrum Protect for physical systems and that's a pain. It would be an improvement if they were combined."
"The product should be improved to save more space."
"It is not easy to manage like other products in the market. It is okay only if you are command-line driven. Even though the operation center is there, it doesn't provide a single view of everything. You have to, for example, use TSMManager on top of it, which gives you a far better management capability, but it is a third-party product. Its management needs to be improved. There should be an HTML or graphical interface. It is a very difficult product. For example, you have a backup policy where you want a daily, weekly, monthly, and yearly policy standard. It is an old kind of system where you have to keep retention for daily, weekly, monthly, and yearly backups, which is very difficult in IBM Spectrum Protect. In other products, in a matter of five minutes, you can configure such a policy. In TSM, it takes you one, two, or three days because you need to configure a node for each of them. If you have 250 nodes, you have to configure each node for daily, weekly, monthly, and yearly retention. If you have 1,000 nodes, it is going to take you ages just to configure and register the nodes. You need to configure the schedule and the CAD daemons or services, depending on whether it is a Unix or Windows OS. Unfortunately, it is a very long and drawn-out process. You have to stop and start the services for changes to take effect. This is a very difficult part of TSM in IBM Spectrum Protect. To configure a backup policy, I should be able to select the daily, weekly, monthly, and yearly options in one screen and finish it. After that, everything should happen in the background. All the backup products in the market already do that, and they are very simple to manage. This particular part of this solution has really been a major pain area for us, and unfortunately, we could not find a workaround. There is nobody at IBM who can give us a way to configure all this easily through a GUI or even scripts."
"We need better protection from ransomware or the ability to identify ways we can protect ourselves from ransomware. Having backups is one thing, but specifically, we need methods to recover if we have a ransomware attack."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews while Quest Rapid Recovery is ranked 24th in Backup and Recovery with 18 reviews. IBM Spectrum Protect is rated 8.0, while Quest Rapid Recovery is rated 8.8. The top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". On the other hand, the top reviewer of Quest Rapid Recovery writes "Allows us to do point-in-time recovery and mount the whole server and saves quite a bit of time". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Commvault Cloud, Cohesity DataProtect and Rubrik, whereas Quest Rapid Recovery is most compared with Veeam Backup & Replication, Quest NetVault, Azure Backup, Dell PowerProtect DD (Data Domain) and Rubrik. See our IBM Spectrum Protect vs. Quest Rapid Recovery report.
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