IBM Tivoli Business Service Manager vs ScienceLogic comparison

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144 views|76 comparisons
100% willing to recommend
ScienceLogic Logo
774 views|554 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Tivoli Business Service Manager and ScienceLogic based on real PeerSpot user reviews.

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To learn more, read our detailed Event Monitoring Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of this solution is the efficiency."

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"The tool is quite easy to deploy, and it offers very good support.""Power packs.""The most valuable features of ScienceLogic are AI and machine learning.""It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers.""Dynamic Component Mapping is key and unique.""One of the valuable features is rapid dashboards.""The solution provides good infra-monitoring features.""The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."

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Cons
"This application should be made easier to use because it usually needs training and it is not easy to operate."

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"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus.""They should improve their support process and add chat.""From a performance perspective, it needs to improve a lot.""The product is not user-friendly.""The product must educate its strategic partners for deployment.""One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks.""Admins do not have direct access to the reporting.""They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."

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Pricing and Cost Advice
Information Not Available
  • "Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
  • "Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
  • "Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
  • "It comes with the OS built in, so no need to purchase an OS license or DB license."
  • "Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
  • "The pricing model for ScienceLogic could improve."
  • "The solution is license-based. It's between $8 and $15, depending on what you need from the product."
  • "I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
  • More ScienceLogic Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:The tool is quite easy to deploy, and it offers very good support.
    Top Answer:My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price.
    Top Answer:The product's reporting functionalities have certain shortcomings, making it an area where improvements are required. The tool is more or less good. The tool needs to improve its APM capabilities.
    Ranking
    15th
    out of 20 in Event Monitoring
    Views
    144
    Comparisons
    76
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    5th
    out of 20 in Event Monitoring
    Views
    774
    Comparisons
    554
    Reviews
    11
    Average Words per Review
    978
    Rating
    7.8
    Comparisons
    Also Known As
    Tivoli Business Service Manager, BSM
    Learn More
    IBM
    Video Not Available
    Overview
    IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.

    ScienceLogic is a hybrid IT infrastructure monitoring tool that is designed to help organizations digitally transform their companies by making the management of complex, distributed IT services easier. Using the solution’s discovery techniques, users can find everything they need in a network, gaining visibility across all vendors and technologies that are run in the cloud or data centers. In addition, the ScienceLogic solution can help users seamlessly monitor and manage cloud environments, monitor network resources, manage storage, and monitor app health and performance.

    By implementing ScienceLogic, organizations can:

    • Act on data that is shared across technologies and IT ecosystems in real time.
    • Apply multi-directional integrations to automate workflows at cloud scale.
    • View everything across cloud and distributed architectures.
    • Discover all IT components across physical, virtual, and cloud.
    • Collect, merge, and store a variety of data in a clean, normalized data lake.
    • Contextualize data through relationship mapping and machine learning (ML) for actionable insights.
    • Understand the impact of infrastructure and applications on business service health and risk.
    • Accelerate root cause analysis and execute recommended actions.

    ScienceLogic Features

    ScienceLogic has many valuable key features. Some of the most useful ones include:

    • Visibility
    • Collaboration
    • Monitor internet of things
    • Monitor key applications
    • Storage management
    • Bandwidth monitoring
    • CPU monitoring
    • Virtual machine monitoring
    • Video conference monitoring
    • IP address monitoring
    • Data migration
    • Prevent unused capacity
    • Monitor public and private cloud
    • Monitor services
    • View performance of server environment

    ScienceLogic Benefits

    There are many benefits to implementing ScienceLogic. Some of the biggest advantages the solution offers include:

    • Single console: ScienceLogic allows you to monitor the performance of services, apps, and other resources - whether they are private, public, hybrid, or multi-cloud - from a single console. In addition, the solution makes it possible for you to also contextualize the resources and determine dependencies.
    • Spot unused resources: With ScienceLogic’s platform, you can spot unused resources so you can decommission them or distribute them to avoid congestion.
    • Unified view of interdependencies: ScienceLogic is capable of mapping relationships between infrastructure components and storage environments, giving users a unified view of the interdependencies. This enables users to determine the root causes of problems that come from their storage assets.
    • Easier app health and performance monitoring: ScienceLogic can help you identify components of apps that are vital to business operation, apply the best practice monitoring policies to well-known applications, and track where infrastructures are deployed.
    • Voice, video, and collaboration capabilities: ScienceLogic makes it easy for you to monitor call quality, collaboration stack, and endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the ScienceLogic solution.

    A Senior Infrastructure Architect says, “ScienceLogic can offer both serverless connectivity and agent connectivity. The stability of ScienceLogic is great.”

    A Senior Consultant at a tech services company mentions, “It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers.”

    Sample Customers
    SSGC
    Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
    Top Industries
    No Data Available
    REVIEWERS
    Comms Service Provider42%
    Financial Services Firm17%
    Manufacturing Company8%
    Transportation Company8%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Government10%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business28%
    Midsize Enterprise26%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise10%
    Large Enterprise71%
    Buyer's Guide
    Event Monitoring
    March 2024
    Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring while ScienceLogic is ranked 5th in Event Monitoring with 42 reviews. IBM Tivoli Business Service Manager is rated 7.6, while ScienceLogic is rated 8.6. The top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". IBM Tivoli Business Service Manager is most compared with , whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery.

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    We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.