We performed a comparison between Citrix ADM and IBM Tivoli NetCool based on real PeerSpot user reviews.
Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We like the periodic upgrades and backups, also made via ADMs, and it makes our environment much more robust and reliable."
"We use the product for load balancing and as a reverse proxy solution."
"An essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently."
"Just one solution can handle thousands of users... So, it is a very convenient tool to use."
"The most valuable features are for the ADMs and the overall monitoring environment."
"Available on any device and can be accessed on a wide area network."
"The most impressive thing about Citrix ADM is that we don't encounter latency."
"Content filtering, security layer, and application customization features are the most valuable."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"NetCool has a huge database that can collect and process about one million alarms a day."
"The tool had many built-in automation capabilities."
"It's very easy to use."
"It's very easy to use."
"The solution has very good integration capabilities."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"Anything is possible with Tivoli. It's quite a robust system."
"They need to make the solution a little more familiar with easy study guides, learning videos, etc."
"Citrix is more expensive than Horizon."
"Some features of Citrix ADM are available on the cloud, which could really be helpful if they were available on an on-premise version."
"The interface could be improved, some customers struggle with that."
"I would like to see the virtual and desktop license included in the pricing."
"Deployment is complicated."
"The tool's pricing is a pain point since we have many cheaper alternatives."
"When a new version comes out, sometimes, my existing configuration gets wiped out. They should work on this so that my existing configuration doesn't get impacted with an upgrade to a newer version. There could also reduce frequent firmware upgrade activities and have a stable version so that once we upgrade it, we don't have to upgrade it for two to three years."
"The solution is too expensive."
"The solution is not user-friendly."
"UI is outdated, very old legacy."
"The installation could be simplified, and technical support could be faster."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"The installation could be simplified, and technical support could be faster."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
Citrix ADM is ranked 9th in Network Management Applications with 9 reviews while IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews. Citrix ADM is rated 8.4, while IBM Tivoli NetCool is rated 7.6. The top reviewer of Citrix ADM writes "A tool for centralized management including inventory and sales tracking". On the other hand, the top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". Citrix ADM is most compared with SolarWinds Network Configuration Manager, DX Spectrum and DataMiner, whereas IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, OpenText Network Node Manager i, HPE Intelligent Management Center, Moogsoft and Cisco DNA Center. See our Citrix ADM vs. IBM Tivoli NetCool report.
See our list of best Network Management Applications vendors.
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