We performed a comparison between Impartner PRM and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Allbound, Impartner Software, PartnerStack and others in Partner Relationship Management (PRM).
"What is important to us are our partners and clients. The user experience for those partners and clients, that they're able to quickly use it, is what I like about it. It's very simple to use."
"Content management is most valuable because it's the one that I use the most and the one I'm pleased about."
"I like the content and resource section, where we can publish all sorts of videos, PDFs, PPTs, etc., and send automated notifications or emails to partners or user groups. We can form groups and design our courses or collaterals for them."
"The self-serve deal registration is excellent; companies can register for deals themselves, and the process is managed through our system."
"The referral functionality has been the most valuable for us, meaning our partners can submit leads to us via Allbound. That is really critical for us because that is how we generate new business. When a partner submits a lead to us via Allbound, it's a really hot lead for us to work on and convert."
"I find it very easy to use. It has a pretty good UI. I'm relatively new, but I'm able to learn it very quickly. I'm definitely happy with the interface."
"The learning tracks are extremely useful and valuable; they allow us to quickly deliver enablement training, track partners, and issue certificates to those who pass a certification exam."
"Deal registrations are huge for us because since we've been using Allbound, we are able to keep much better track of those."
"I would recommend that others interested in the solution use it because it provides a user-friendly setup process. It's easy to navigate through the setup process."
"The solution has helped us improve all across the board. Everything that we did before PRM was a one-off. We shared the content back and forth through emails. Whenever there was a scope for training or enablement, a mail would be sent on the same. The solution has helped us scale where partners could use opportunities to get trained on our services and products."
"I would rate Salesforce Sales Cloud's scalability as very good. We have scaled from 30 to 150 within three years without a glitch."
"The type of customization that comes with Salesforce CRM gives me a lot of liberty and ease of access to add any information that I wish to add. For example, the name, email ID, designation, the name of the decision maker, when the client joined the company, and the amount of influence he will have on the product."
"I find the forecasting the most valuable feature. It's valuable because there are two types of forecasting, customizable and collaborative forecasting."
"The user interface is pretty simple."
"I like that Salesforce is ERP agnostic. In the past and at different companies, I have implemented new or replacement ERPs. It's best in class. I like that it's a SaaS. I like that it can work on any device—any Windows, Android, or Apple device."
"The dashboards and dashboard customization are great."
"The most valuable feature of Salesforce Sales Cloud is for teams the ability to do marketing on our page and to manage their marketing leads. You are able to close a deal and do the renewal. For the life cycle management for customer management, we use Salesforce Sales Cloud. The performance of the solution is good."
"Salesforce Sales Cloud is very user-friendly, and simple to create dashboards and extract the reports. Additionally, it integrates well with other applications."
"People are not able to deactivate members themselves. If someone leaves the organization, partners would like to do it themselves, but currently, they have to ask us."
"They could provide a bit more user and technical training to our team. If I were able to really control the workflows in Allbound, with more of the expertise that they have, I could configure it to be a bit more responsive to our needs."
"Better segmentation in terms of user rights and access. Both internal and external users can be given specific access rights and I don't feel that there are enough options and this impacts reporting and access."
"Allbound could have more localization and customization. The templates work well, and maybe they don't want to target large enterprises by design. The solution is geared toward small and medium-sized enterprises, but they could allow more localization and deeper customization. Allbound is broad, but it could be deeper."
"My advice to them is to make the co-branding piece easier. Allbound does make it easy not only for the administrator program, but also for partners, to interact. So if they can make the co-branding piece a little more robust, that would help."
"They need to improve its reporting capabilities. They don't have all the possibilities to drill down in reporting."
"We would like to utilize partner automation more, but there is some troubleshooting and programming that needs to happen in the middleware to enable this."
"The partner finder on the website is not as good as it could be."
"It would be helpful to have an improved reporting tool in the solution."
"I would like to see some easy ways in retrieving reports, data analytics, etc. The solution needs to be more specific from the data reporting perspective. It would make it easier to drill down by specific partners. It would be interesting to see some integrations and partnerships for the solution where they could make use of the account mapping tools."
"The deployment of data from the development environment to production is also a weaker point because their solution is not powerful."
"It could have a more user-friendly interface."
"The user interface could be more intuitive. I had some challenges with how to convert from a lead to an opportunity."
"Salesforce is a powerful tool and you need specialists to create or to develop new functionalities. It is a difficult platform to learn to manage and you need years to know the whole product."
"Sales Cloud could improve in areas such as AI integration, particularly for templates."
"If the infrastructure is not correct, then customers are having an issue and it's taking a lot of time to load."
"I need to do a lot of customization to implement an ERP solution for an energy and utilities client versus a BFS client. Salesforce should look at the common customizations each client wants and see how much of that can be standardized into industry-specific specific solutions. That would speed up implementation, so we don't need to go through the same steps a hundred times. Salesforce could do it once and put it out for the rest of the clients to use it."
"Sometimes, it is difficult to integrate it with my emails. I've had trouble integrating it with my emails. There were a couple of things I did try as well, but I wasn't able to do so. I've had difficulty in other areas too with integration. It was related to syncing my calendars. I want the tasks that I put in to automatically sync to my calendars and update my calendars, but I couldn't figure out how to do it."
Impartner PRM is ranked 2nd in Partner Relationship Management (PRM) with 2 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 97 reviews. Impartner PRM is rated 8.6, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Impartner PRM writes "A stable and scalable solution for improving partner activity". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Impartner PRM is most compared with Salesforce PRM, impact.com, PartnerStack, Channeltivity and ZINFI PRM, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.
We monitor all Partner Relationship Management (PRM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
