Salesforce Sales Cloud Overview

Salesforce Sales Cloud is the #1 ranked solution in our list of top Opportunity Management tools. It is most often compared to Vlocity: Salesforce Sales Cloud vs Vlocity

What is Salesforce Sales Cloud?

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

Salesforce Sales Cloud is also known as Sales Cloud, SFDC, Salesforce.

Salesforce Sales Cloud Buyer's Guide

Download the Salesforce Sales Cloud Buyer's Guide including reviews and more. Updated: May 2021

Salesforce Sales Cloud Customers
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Salesforce Sales Cloud Video

Salesforce Sales Cloud Software Reviews

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MK
Principal Solutions Architect- Enterprise Applications at a tech services company with 10,001+ employees
Real User
Top 10Leaderboard
Simple to set up but very complex and expensive

What is our primary use case?

We primarily use the solution for managing our organization's leads and our customer accounts.

Pros and Cons

  • "The product is very fast and responsive. There's no lag time when you are on the platform."
  • "The problem is the solution has gotten so big, it's very complex now. It's a bit difficult to figure out how to do certain actions."

What other advice do I have?

We're a Salesforce customer. We don't have a business relationship with the company. We're using the enterprise version of the solution. It's a good product. It's perfect for people who really want to grow their company. If they have resources to really spend on organizing their leads and clients then Salesforce is a pretty good option. That said, it is not for everybody. On a scale from one to ten, I'd rate this solution at a six. If it was more competitively priced and was a little less complex, I'd rate it higher. It's just too big for us.
CIO and Principal Research Analyst at Nemertes Research
Real User
Top 20Leaderboard
Good integration and vast functionality has allowed us to consolidate solutions

What is our primary use case?

We primarily use this solution for CRM, process automation, and our operational database.

How has it helped my organization?

It has allowed us to bring together functions previously spread across many other packages.

What is most valuable?

The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions.

What needs improvement?

The cost of this solution could be improved. It is pricey, although worth it now that they have bumped up default storage amounts.

For how long have I used the solution?

We have been using Salesforce Sales Cloud for eight years.