Salesforce Sales Cloud Software Reviews

Filter by:Reset all filters
industry
Filter Unavailable
Company Size
Filter Unavailable
Job Level
Filter Unavailable
rating
Filter Unavailable
Trevor Lobel
Real User
Salesforce certified system admin at a cloud provider with 51-200 employees
Aug 03 2017

What is most valuable?

Multiple editions available and all cloud based. Have recently began working with the new interface called Lightning... more»

How has it helped my organization?

* The entire organisation is now on the same page, with one source of truth. * Forced people to become compliant in... more»

What needs improvement?

The only time I have ever been upset with Salesforce was when I failed my certification exam. I thought to myself "Why... more»

What's my experience with pricing, setup cost, and licensing?

I have been involved with the deployment of a number of versions starting with contact manager (very reasonable) all... more»

Which solutions did we use previously?

We were using a combination of Google docs and contacts in Outlook. We switched because it was a mess.

What other advice do I have?

Spend as much time as you can scoping your needs and understanding what you want to achieve today, next year and in 2... more»
Mary Arnold
Real User
Sales Operations Manager at a financial services firm with 51-200 employees
Aug 24 2017

What is most valuable?

The ability to easily change layouts, create customized fields and customized reports makes my job so much easier. Adding company hierarchy... more»

How has it helped my organization?

Adding customized drop-down fields and check boxes limits the amount of admin time that our sales people have to spend to keep their accounts up... more»

What needs improvement?

I'd like to have the ability to change default values on certain fields such as the “Related To” field on the Task and Event pages.

Which solutions did we use previously?

We previously used ACT. ACT had many limitations but the biggest limitation but the main reason we switched was that ACT had limitations when it... more»

What other advice do I have?

You should definitely purchase enough data storage. If you start using above 80% to 85% of your allocated data storage, response times will... more»
Find out what your peers are saying about Salesforce, Pega, Microsoft and others in CRM Customer Engagement Centers.
305,899 professionals have used our research since 2012.
Anonymous User
Real User
Sales manager at a construction company
Jul 31 2017

What is most valuable?

This is very flexible product. I can tune many of its features for our company. Also, it integrates almost all needed tools for a small company, like ours. I like its powerful... more»

What needs improvement?

Salesforce is more expensive than other CRM services. It also has fewer features than many others competitors. Each of these reasons is not a big deal, but they forced us to... more»

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution.

Which solutions did we use previously?

We didn't use a previous solution.
Ultimatum911
Consultant
Functional Consultant at a manufacturing company with 1,001-5,000 employees
Nov 02 2017

What do you think of Salesforce Sales Cloud?

What is most valuable?: The Sales Cloud platform The Service Cloud platform • How has it helped my organization?: It has touched every spectrum of our organization regardless of the roles the various department plays. Every department contributes to the revenue numbers through the use of this tool. • What needs improvement?: Improving reports/dashboards is needed. It is quite good, but taking it up a notch would be beneficial for the whole team. • For how long have I used the solution?: I have used it since 2009, so six years. • What was my experience with deployment of the solution?: There have been no issues with the deployment. • What do I think about the stability of the solution?: There have been no issues with the stability. • What do I think about...
Anonymous User
Vendor
‎Senior Account Executive at a tech vendor with 501-1,000 employees
Feb 27 2018

What do you think of Salesforce Sales Cloud?

What is our primary use case?: Business development Account management Sales governance Lead management Forecasting Onboarding new reps  • How has it helped my organization?: Predictive sales data Account/territory governance Lead management Marketing/sales synergy  • What is most valuable?: It has custom fields and custom reports which can align to our business objectives and marketing focus.  • What needs improvement?: Auto clean for duplicate leads, accounts, and contacts needs improving.  When importing from other apps, it gets messy.  • For how long have I used the solution?: More than five years.

Articles

User Assessments By Topic About Salesforce Sales Cloud

Find out what your peers are saying about Salesforce, Pega, Microsoft and others in CRM Customer Engagement Centers.
305,899 professionals have used our research since 2012.

Salesforce Sales Cloud Questions

Salesforce Sales Cloud Projects By Members

Salesforce Sales Cloud Consultants

What is Salesforce Sales Cloud?

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

Also known as
Sales Cloud, SFDC, Salesforce
Salesforce Sales Cloud customers
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
BUYER'S GUIDE
Download our free CRM Customer Engagement Centers Report and find out what your peers are saying about Salesforce, Pega, Microsoft, and more!

Sign Up with Email