Salesforce Sales Cloud Software Reviews

Filter by:
Industry
Loading...
Filter Unavailable
Company Size
Loading...
Filter Unavailable
Job Level
Loading...
Filter Unavailable
Rating
Loading...
Filter Unavailable
Considered
Loading...
Filter Unavailable
Order by:
Loading...
  • Date
  • Highest Rating
  • Lowest Rating
  • Review Length
Search:
Showingreviews based on the current filters. Reset all filters
John_Burke
Real User
CIO and Principal Research Analyst at Nemertes Research
Jan 06 2020

What do you think of Salesforce Sales Cloud?

What is our primary use case?

We primarily use this solution for CRM, process automation, and our operational database.

How has it helped my organization?

It has allowed us to bring together functions previously spread across many other packages.

What is most valuable?

The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions.

What needs improvement?

The cost of this solution could be improved. It is pricey, although worth it now that they have bumped up default storage amounts.

For how long have I used the solution?

We have been using Salesforce Sales Cloud for eight years.
jkenny
Real User
Account Executive at Slashdot Media
Mar 04 2019

What do you think of Salesforce Sales Cloud?

What is our primary use case?

Email marketing Full sales cycle CRM to record everything.

How has it helped my organization?

You must have a process and record everything to automate and keep track.

What is most valuable?

Learning how to generate specialized reports. The more metrics and understanding of functionality, the better.

What needs improvement?

If you don't have sysadmin rights, you can be hamstrung doing many things manually and one at a time.

For how long have I used the solution?

Less than one year.

Articles

User Assessments By Topic About Salesforce Sales Cloud

Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Sales Cloud and other solutions. Updated: July 2020.
430,988 professionals have used our research since 2012.

Salesforce Sales Cloud Questions

What is Salesforce Sales Cloud?

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

Also known as
Sales Cloud, SFDC, Salesforce
Salesforce Sales Cloud customers
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Read Archived Reviews