2018-06-28T17:22:00Z

What needs improvement with SAP ERP?

6

Please share with the community what you think needs improvement with SAP ERP.

What are its weaknesses? What would you like to see changed in a future version?

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2727 Answers

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Top 10Real User

When evaluating the current version I am using now, the SAP GUI is old-style and needs to be replaced with something more modern and easy to use. However, the SAP GUI is very optimized for connection networks and is extremely good. Many people would like to have a WebGUI or something else to have access in a different way. Additionally, there could be some drag and drop functionality added because these features are normally in any website that this solution does not have. We are not using the newest version of the solution, it is difficult to say what needs to improve when the improvements could have already been made in the newer version. I did however see a demo version of the newest version and they have made improvements in the overall ability to manage with the solution.

2021-06-25T15:13:21Z
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Top 10Real User

There's a lot of functionality that could be improved. We are far better now than we were before, but as a hospital we are very sensitive about security and risk because clinical information is very sensitive so we're using an on-prem solution. We're not ready to go to the cloud and I feel that SAP is trying to force us into the cloud. That is a very different model and would be a huge effort because they are very different licensing models and there are different costs involved. In addition, there are some tools we use that no longer have support for the on-prem versions. The other aspect that's important for us is availability of our systems, and without that we'd be in trouble. If you need security 24/7 and you have a cloud solution there might be a couple of areas where the platform is down and there are disruptions. That's a huge problem for us. I'd like to see some support for the on-premise solution.

2021-05-12T12:24:57Z
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Top 5LeaderboardReal User

Its user interface should be improved.

2021-04-21T16:36:41Z
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Top 20Real User

It could be more flexible, and the company should be able to adapt the system. Not the other way around. It's very rigid and difficult to change. Reporting could also be better.

2021-04-16T06:24:54Z
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Top 5LeaderboardReal User

All SAP solutions are quite costly. They could be cheaper. The license costs are pretty high.

2021-04-13T09:33:09Z
author avatar
Top 10Real User

Overall, the solution isn't lacking any features. What the company can get out of the solutions very much dependant on the users. They need to be knowledgeable about the product. The user interface isn't as nice as SAP HANA's. They need to work on improving it in future versions.

2021-03-26T17:25:30Z
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Top 20Real User

It's difficult to code, the structured language is difficult and could be improved. In my view, the article financials could be better.

2021-03-03T15:12:52Z
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Top 20Real User

One thing that is lacking in ERP is a good user interface. It is currently very clumsy and complex. Another thing is that reporting capability of SAP ERP is customizable, but it is not very good. Its development time is also very high if you require specialized technical services. If you want to do any changes to the report or develop a new report, you need people with specialized skills. Business processes are very straightforward and standardized as per the industry standards. However, the way it works is a bit complex, and you need to know a lot of things. There are different things that can be complex for a general user. A lot of information is being provided in ERP. A general user doesn't require all this information, and it creates a lot of confusion. Its learning curve is very high.

2021-02-17T18:01:40Z
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Top 5LeaderboardConsultant

I always prefer using an S/4HANA system.

2021-02-03T00:47:53Z
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Top 5LeaderboardReal User

I think the license fees are too high.

2021-01-25T17:16:21Z
author avatar
Top 5LeaderboardReal User

It would be better if SAP ERP offered more competitive pricing. It would also help if it were more open, more flexible, with more standard products.

2020-12-18T09:37:04Z
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Top 10Real User

Standardization and customization need to be improved. Technical support is an area that is in need of improvement.

2020-10-14T06:37:00Z
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Top 20Real User

The solution is quite expensive. They need to work on the pricing to make it more reasonable. There are no extra features needed. It's quite a complete solution.

2020-09-23T06:10:02Z
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Top 20Real User

The user interface isn't that great. This is an area they could really improve on. In general, a user should attend training before they can use this platform. There's definitely a learning curve. As a new user or employee, there may be some difficulty with onboarding. The assisting module is good enough for our construction company, however, some specific areas for construction domains are not tailor-made for construction. Ssome construction operations within the solution do not fulfill our requirements. That it is an ERP struggle, and perhaps not specific to this solution. It may not have specific details for our industry. It's fair to say that the existing module, on HR and on procurement, is good enough for us.

2020-09-23T06:10:02Z
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Top 20Real User

SAP is always costlier than other products so I'd like to see the pricing improved for preferred customers. Integration could also be improved.

2020-09-23T06:10:01Z
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Top 20Real User

The biggest issue with the solution is that it could be a little more user-friendly.

2020-09-23T06:09:59Z
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Top 20Real User

There are a lot of manual tasks that are used by a lot of people, so it is a very good candidate for RPA. SAP says that if you want to extend the solutions, you need to use some solution outside of SAP for RPA, on a platform as a service or whatever. So, if SAP could have some option, but this not the tool or the best platform that is in the market. So we try to find some solutions to better convince our customers.

2020-09-15T11:13:00Z
author avatar
Top 5LeaderboardReal User

The initial setup could be simplified. Technical support response time could be better. SAP ERP needs to be more innovative when it comes to areas like mobility and the internet. They have to enable it.

2020-09-10T07:35:42Z
author avatar
Top 10Real User

I can not completely understand or agree with this opinion, but people say that the SAP ERP's UI/UX (User Interface/User Experience) is awful. It is true that it is very complicated. When employers in a company want to use ERP, you are going to have some complexity and even conflicts. All people can not use ERP because it is complicated to use almost by nature. Because it is difficult to use, some people like our junior financial staffs will not usually be able to work with it because of the complexity. For me, I really like the product and the possibilities because I can use it to see all of the details that I want. SAP ERP is very good for a production company that has physical products because they can use it perfectly and see all the details about the business processes that they need to know. I have not experienced other ERP solutions or other ERP software but, as far as I know, SAP ERP is very full-featured and offers good visibility into processes. This is the purpose of the product. Although it may be good for me and other technical and advanced business users, the UI/UX could be a lot better. I think that especially in some of the financial modules, they need to have some improvements in budget control. It is an important component for planning and it is not being handled well for all users. That we can not do more with controlling budgeting with an ERP solution means that the solution has some weaknesses in it. It is a sort of tangential problem with the product. Because of extreme changes in the dollar exchange rate, when you want to put in a PO (purchase order) the price will change as time passes. By the day you need to pay the bill, it could be more than the budget that was projected. That is an example of the reason why we can not control our budget. The dollar exchange rate is changing daily and even hourly in our country. We want to be able to control the budget in SAP, but it does not update the budget field in the form in real-time values of the exchange rates. Our company can not use this feature and we have to do the budgeting part manually.

2020-09-10T07:35:37Z
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Top 20Real User

The version that we are using lacks in reporting. The reporting feature needs to be constructed more in this product. There can be better scope for mobility. They could include the technical development of reports instead of depending completely on programming. The programming method needs to be easy.

2020-08-30T08:33:47Z
author avatar
Real User

The system is very big. It is not exactly user-friendly, due to the fact that it's so massive and complex. You need to put a lot of data into the system in order to get something out of it. The solution is expensive.

2020-07-20T05:36:57Z
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Real User

The user interface needs to be improved. Licensing is expensive and should be reduced.

2020-07-08T09:01:00Z
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Real User

This solution could be made more user-friendly for development teams. Many legacy carryovers that are still in the original language (German). Configurations would be much easier if we didn't need a translator.

2019-06-17T13:34:00Z
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Real User

It needs to incorporate the new features from the SAP S/4HANA release, such as, utilizing data processes, which is quite nice. Also, SAP S/4HANA has a good visualization feature that should be added to this product.

2019-04-02T07:02:00Z
author avatar
Real User

They are not making a big effort to make it easy to integrate solutions from other vendors. It's not easy at all. When you have solutions from other vendors, SAP is not doing a good job integrating them. SAP is giving us the solutions that they provide. They buy companies. They buy solutions. And they expect that we will choose the solutions that they buy. I suppose that's the reason that they are not making a big effort in making it easy to work with solutions from other vendors. I imagine Oracle is the same. Integration is what they can do better.

2018-08-20T06:37:00Z
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Real User

There will always be something within our business that it won't fit.

2018-08-01T07:08:00Z
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User

The ergonomics of ECC were poor and unattractive to newcomers, as businesses expect process streamlining.

2018-06-28T17:22:00Z
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