We performed a comparison between INTELLIBOT and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The return on investment is pretty good because the license cost is cheaper than other RPA tools in the market."
"This solution is easy to use and requires little coding knowledge."
"There's a helpful community available through the portal."
"I have found the most valuable feature to be the straightforward visual editor, it has close to no code required. It allowed us to deploy the email monitoring in this couple of weeks."
"It is a stable product. We have been using it for 15 months now, and there have been no issues."
"For machine learning, there is an in-built document and text classification feature in INTELLIBOT. That is unlike other RPA tools where one needs to procure a separate license. Besides this, the application is easy to use. One valuable feature is the drag-and-drop feature for AI and email intelligence. It is easier than using UiPath's IQ bot."
"The replay of the automation is an awesome feature."
"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."
"A helpful feature is the analytics capability within WorkFusion. The analytics dashboards, i.e., their Tableau dashboards, are really helpful for building a business activity monitoring layer. These are very visible to senior management and stakeholders, who can see and know what is happening within processes. They can see what benefits are getting delivered as processes, either ;daily, weekly, monthly, or quarterly. It is easy for stakeholders or senior management to understand the value for the money that they are spending."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"The solution is stable, we have not had any glitches or problems."
"It's a pretty robust product."
"WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."
"The trigger actions need to be more robust."
"A couple of times, we noticed that some bugs caused the bot to go in the wrong flow."
"The first pain point of INTELLIBOT was with the development. Whenever the company developed any command, they published it directly onto their SQL site, and our current automation got auto-updated. The second pain point was with the action set. It could be stronger. Moreover, if I am doing UiPath automation, I have to do it with the Internal Report for now."
"The solution is heavily dependant on scripts, such as JavaScript or any other external script that needs to be a part of the system. If they want to grow, the scripting dependency should go away. They should have built-in libraries to pull in work from."
"Has limited functionality and uses extensive resources."
"I would like to see the cognitive marketing platform improved."
"Currently, there are not many documents available on Google that explain each activity and how to use it or how to use the parameters and pass values."
"WorkFusion comes packed with certain libraries and .jars. At times, you understand that you're using a system in which a library or .jar is outdated and you need to upgrade it... They need to better manage quickly making changes in WorkFusion to accommodate a situation where other technologies are not supporting the platform."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"We would like to see further improvement in the area of running headless."
"We are having some database issues, but we are addressing them."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."
"I would also like for it to be NLP-based."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
INTELLIBOT is ranked 18th in Robotic Process Automation (RPA) with 7 reviews while WorkFusion is ranked 10th in Robotic Process Automation (RPA) with 30 reviews. INTELLIBOT is rated 7.0, while WorkFusion is rated 7.8. The top reviewer of INTELLIBOT writes "Great studio, offers easy access for clients, and has a helpful community for troubleshooting". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". INTELLIBOT is most compared with UiPath, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and ABBYY Vantage. See our INTELLIBOT vs. WorkFusion report.
See our list of best Robotic Process Automation (RPA) vendors.
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