WorkFusion Reviews

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Real User
Head of Automation at a financial services firm with 10,001+ employees
Jan 23 2020

What is most valuable?

The most valuable feature is having the technology to interface into systems where we didn't otherwise have an API or some other kind of service or access. The benefit is in creating solutions where we don't have a backend API to call.

What needs improvement?

Everything has room for improvement, and the product continues to evolve. One area of improvement would be the ability to run headless on their Express product. This would allow one to run the automation on their local machine, but still be… more»

What's my experience with pricing, setup cost, and licensing?

Pricing models are available online. Some vendors provide a free entry level solution to get you started.

What other advice do I have?

My advice for those thinking of implementing an RPA is that they start small and simple if they want to see if it works for their company. If it doesn't work as a small scale, investment in the long-term solution doesn't make sense. On a… more»

Which other solutions did I evaluate?

Yes, we carried out a high-level RFI (Request for Information) / RFP (Request for Proposal) process with a number of the big vendors. After deliberation and measurement against our expectations, we picked WorkFusion.
Real User
Manager at a consultancy with 51-200 employees
Nov 30 2019

What is most valuable?

The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes.

What needs improvement?

For my customers, I don't see much to improve. The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our… more»

What's my experience with pricing, setup cost, and licensing?

The licensing and pricing isn't ideal for clients. Sometimes they don't want to invest the money. The solution should consider improving the licensing model.

Which solution did I use previously and why did I switch?

We were using some ERP tools before, for our clients. However, when it comes to unrestricted data, anatomy data, it is better to use a WorkFusion machine. It's better for more clients.

What other advice do I have?

We use the on-premises deployment model. The client prefers not to use the cloud. We deploy the solution for big enterprises, but only small groups of users are actually interacting with the solution directly. I'd recommend the solution… more»
Find out what your peers are saying about WorkFusion, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: January 2020.
399,230 professionals have used our research since 2012.
Reseller
Delivery Director at a software R&D company with 1,001-5,000 employees
Jan 30 2020

What is most valuable?

We can see that its competitive ability is quite good.

What needs improvement?

UiPath and Blue Prism have certain features that I'd like WorkFusion to implement in which we can see a connection to the email. I'd like for WorkFusion to provide that type of input or provide that information to a restricted email and to extract the email and do the processing. This kind of… more»

What other advice do I have?

I would definitely recommend WorkFusion because I think over the last six months it has matured and it is stable. I would rate it a seven out of ten.

Which other solutions did I evaluate?

We are also a reseller for UiPath. Automation Anywhere is the only tool that is an enterprise version. UiPath and Blue Prism are a license based tool. Then, WorkFusion came into the picture with a lot of promises but also with enterprise tools. So, WorkFusion will be a big competitor to Automation… more»
Ranjan-Prasad
Real User
Senior Software Engineer at HCL Technologies
Jan 16 2020

What needs improvement?

Areas for improvement are totally dependent on each company and how they are going to use it. It's completely dependent on their operations, so I cannot comment on what needs to be improved. However, it could be much more process-oriented - that could be upgraded. And they could give me a little bit… more»

What's my experience with pricing, setup cost, and licensing?

We have a user based license, so there are different charges for each user.

Which solution did I use previously and why did I switch?

We previously used HP Robotics for the deploy service. But we switched. The problems and processes are different but they both fit into our organization's needs.

What other advice do I have?

Before implementing it would be good to go through the design points. On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified. On-prem solution software needs to be in a stack that is much more accessible around the architecture of… more»
Oleskii Duritsyn
Real User
Team Leader at a tech services company with 10,001+ employees
Nov 13 2019

What is most valuable?

This solution has great document recognition capabilities. It uses OCR and Machine Learning and works with digitized documents. It collects the fields inside the documents, based on the models that we trained with.

What needs improvement?

A better graphical user interface that allows business users to perform automation would make this solution number one in the market. I would like to see improvements made with regard to tagging documents in the machine learning stage. They have an overlay document, which is great, but it would be… more»

What other advice do I have?

I would rate this solution an eight out of ten.

Which other solutions did I evaluate?

I have evaluated other solutions on the market and have found that the document recognition experience with this solution is better. Some use OCR and others use machine learning, but there is no solution on the market with the capability where you can apply machine learning for a different type of… more»
BarryBao
Real User
IT Manager at a recreational facilities and services company with 11-50 employees
Feb 10 2020

What is most valuable?

The most valuable feature is that it is easy to use.

What needs improvement?

One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube. Some websites are blocked by China. It is difficult to access, which is one of the biggest concerns. In the next release, I… more»

Which solution did I use previously and why did I switch?

Previously, I was working with Blue Prism. Blue Prism is highly architectural. It is deployed through a complex architecture. The server control and development and vendor support are very expensive here in China.

What other advice do I have?

Before using this solution I would recommend a POC first. I would rate this solution an eight out of ten.
Dario Casubolo
Real User
RPA Lead and IT Manager at a manufacturing company with 51-200 employees
Sep 23 2019

What do you think of WorkFusion?

What is our primary use case?

We use the on-premises deployment model. Our primary use case of this solution is for financial processes, like invoices.

What is most valuable?

The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel.

What needs improvement?

It should integrate with more ERP solutions like SAP. It doesn't currently have that ability.  In the next release, I would like the ability to create dynamic selectors on web pages and web controls. 

For how long have I used the solution?

I have been using WorkFusion for three months.

What do I think about the stability of the solution?

Stability can be improved, especially when it comes to memory. Compared to UiPath that has more RAM and other solutions are less…

Articles

User Assessments By Topic About WorkFusion

Find out what your peers are saying about WorkFusion, UiPath, Blue Prism and others in Robotic Process Automation (RPA). Updated: January 2020.
399,230 professionals have used our research since 2012.

WorkFusion Questions

What is WorkFusion?

WorkFusion RPA Express is free, enterprise-grade software that enables business users to integrate core systems and automate transactions. It's easy to install and can run on a laptop or a single server, with features that operations team pay for right now.
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