ITRS Geneos vs Prometheus comparison

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4,407 views|2,309 comparisons
96% willing to recommend
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6,261 views|5,569 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between ITRS Geneos and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Geneos' monitoring catalog may take longer to build and fully implement, potentially taking six months to a year. On the other hand, Prometheus' basic configuration is straightforward, but customization may require more time. Geneos' deployment may require professional services, whereas Prometheus' setup can be done with ease for experienced users.
  • Features: ITRS Geneos is a monitoring tool that is highly customizable and adapts well to low-latency systems. It offers real-time capabilities and has a proactive approach. On the other hand, Prometheus is a flexible tool that offers APIs and libraries, a reliable fast data storage system, and a scraping mechanism. Its valuable features include its many functions, counter, and exporters.
  • Pricing: ITRS Geneos uses a market-related pricing model that includes add-ons at extra costs, while Prometheus is an open source solution with no cost associated. ITRS Geneos is moderately priced for banking, but it might be too expensive for non-finance industries. On the other hand, Prometheus is essentially free compared to other solutions.
  • Service and Support: ITRS Geneos has strong technical support with quick issue resolution, while Prometheus relies on documentation and community forums for support. Geneos' support team is knowledgeable and able to provide appropriate solutions for customer needs. Prometheus users have access to helpful documentation and online support communities.
  • ROI: ITRS Geneos offers benefits such as detecting potential client issues, reducing downtime, managing alerts proactively, and decreasing high-severity incidents. On the other hand, Prometheus is a free tool that can provide a good return on investment.

Comparison Results: Prometheus is the preferred choice over ITRS Geneos due to its integration capabilities, affordability, and flexibility. Despite ITRS Geneos' comprehensive monitoring and alert management solution, it lacks thread-level monitoring and is not as lightweight. Prometheus is highly praised for its fast data storage system, scraping mechanism, and ability to extract data from multiple sources. It is also free and has a good return on investment, making it a valuable investment for monitoring needs.

To learn more, read our detailed ITRS Geneos vs. Prometheus Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses.""The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer.""The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play.""ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers.""The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable.""Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue.""Tons of default modules which are available out of the box""Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

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"The most valuable feature is that we can receive information in different formats.""It is highly valuable as it serves as the foundation for our infrastructure monitoring tools.""The best thing about Prometheus is its integration.""The most valuable feature of Prometheus is its ability to collect metrics.""It is an efficient solution.""The product is easy to maintain.""It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy.""It lets me proactively identify and resolve system issues. This, in terms of, most of the time, really reduces downtime. Because when there are notifications on time when we engage it quickly on time, our downtime is highly reduced. So basically, Prometheus is for monitoring and alerting."

More Prometheus Pros →

Cons
"​It needs to be easier to configure, especially with the JMX plugins.​""There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for.""Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring.""I would like better access to the data that is being collected.""Mobile phone integration is probably not as rich as it could be.""For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version.""The ITA, the post-incident analytics, could be improved.""At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

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"Its stability could be even better.""If you are not quite technical, it can be pretty hard to understand the way it works and how to query data in Prometheus.""Its documentation could be clearer to understand.""The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services.""They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version.""The product must improve its documentation.""When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge.""There is a need for a more comprehensive overview of exporters, especially when dealing with many of them."

More Prometheus Cons →

Pricing and Cost Advice
  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

  • "The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
  • "This is an open-source solution."
  • "The solution is not expensive."
  • "The solution is open source."
  • "The solution is free of cost."
  • "We use the solution's open-source version."
  • "The tool is open-sourced."
  • "We have the open-source version, so we don't pay for it."
  • More Prometheus Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:The pricing is high. Licensing fees might be around 500$ per server monthly.
    Top Answer:ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if… more »
    Top Answer:The most valuable feature of Prometheus is its ability to collect metrics.
    Top Answer:For a project I am currently working on in my company, I use Grafana, but for the data source part, I use Prometheus. I use Prometheus in a Kubernetes cluster. I use Prometheus for the processes… more »
    Ranking
    Views
    4,407
    Comparisons
    2,309
    Reviews
    10
    Average Words per Review
    1,486
    Rating
    8.2
    Views
    6,261
    Comparisons
    5,569
    Reviews
    29
    Average Words per Review
    384
    Rating
    8.3
    Comparisons
    Dynatrace logo
    Compared 22% of the time.
    AppDynamics logo
    Compared 12% of the time.
    Grafana logo
    Compared 10% of the time.
    Datadog logo
    Compared 9% of the time.
    Also Known As
    Geneos
    Learn More
    Overview

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Prometheus is a powerful open-source monitoring and alerting toolkit designed for cloud-native environments. 

    It collects metrics from various sources, including applications, services, and infrastructure components, providing real-time insights into system performance. 

    With its flexible data model and query language, Prometheus enables users to analyze and visualize metrics, facilitating troubleshooting and capacity planning. Its robust alerting system allows for proactive monitoring, notifying users of any anomalies or issues. 

    Prometheus also offers seamless integration with popular tools and frameworks, making it a versatile solution for monitoring and observability.

    Sample Customers
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Information Not Available
    Top Industries
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm76%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    REVIEWERS
    Financial Services Firm20%
    Retailer13%
    Computer Software Company13%
    Security Firm7%
    VISITORS READING REVIEWS
    Financial Services Firm28%
    Computer Software Company16%
    Manufacturing Company7%
    Government5%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise88%
    REVIEWERS
    Small Business41%
    Midsize Enterprise28%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise11%
    Large Enterprise69%
    Buyer's Guide
    ITRS Geneos vs. Prometheus
    March 2024
    Find out what your peers are saying about ITRS Geneos vs. Prometheus and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. ITRS Geneos is rated 8.2, while Prometheus is rated 8.4. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Splunk Enterprise Security, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and SolarWinds Server and Application Monitor. See our ITRS Geneos vs. Prometheus report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.