We performed a comparison between Dynatrace and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace and ITRS Geneos were compared and based on user reviews, Dynatrace appears to be better due to its stronger AI capabilities, real user monitoring, session replay, and synthetic monitoring functionalities. Dynatrace also offers better visibility and thorough scanning of services and applications.
"The Recorder for setting up a synthetic monitor is a really great tool for non-technical staff to be able to set up a monitor."
"The speed and problem resolution."
"The web dashboards are quite useful, good looking, and easy to use."
"Often, we are busy working on other tasks when something goes wrong with the site. Getting timely alerts is very important to our needs as a business."
"It used to take a lot of time to troubleshoot. Now, we can actually see the logs anytime we want. I can just find the problem. It has improved performance from a time perspective."
"The Davis artificial intelligence built-in program is valuable. It keeps all the information about the systems, connections, service calls, and requests in its database. It looks at response times and keeps everything in check with baseline figures. If anything goes outside of that baseline, it reports based on that. If the performance starts degrading, it reports on that. Before something breaks, it tells you that it is going to break, and that's the most useful feature of Dynatrace."
"The full stack - Everything from the browser, all the way back to the database, and being able to see everything, and really narrow in very quickly on what is the root cause."
"Real time monitoring helps reduce downtime. It saves a lot of time in determining what is the likely cause of an issue an end user may be experiencing."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"Custom script toolkits"
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"Tons of default modules which are available out of the box"
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"The great advantage of this tool is real-time monitoring."
"Every time we spin up an EC2 instance, we have to slap an agent on it and that is more work. So, if it could go agentless, that would be great."
"Due to the fact that you doing a lot, you have a problem with the learning curve. We're really looking for ways to make this product more accessible."
"If there was something that could be done at a local developer's station, something like, "Hey, here's a hint, this thing looks like it might not be optimized," or the like. I think more development features, to hedge that performance would be good."
"We need extended support for some of the agents, the one-agent technologies under Managed. We've got some old legacy platforms that don't have one-agent support yet."
"We do not have any web monitoring with Dynatrace."
"AppMon is lacking the AI that can be found in Dynatrace Managed."
"One thing that I would like to see is for companies like us - large AppMon customers that have a lot of presence in AppMon, a lot of manually configured things and customizations - would be something that would help us be able to make that journey more easily, the transition from to AppMon to Dynatrace."
"Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"Mobile phone integration is probably not as rich as it could be."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"It needs to be easier to configure, especially with the JMX plugins."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. Dynatrace is rated 8.8, while ITRS Geneos is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and AWS X-Ray, whereas ITRS Geneos is most compared with AppDynamics, Grafana, Prometheus, Datadog and Splunk Enterprise Security. See our Dynatrace vs. ITRS Geneos report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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