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Dynatrace Logo
59,422 views|34,491 comparisons
ITRS Geneos Logo
7,764 views|4,594 comparisons
Most Helpful Review
Find out what your peers are saying about Dynatrace vs. ITRS Geneos and other solutions. Updated: January 2021.
456,719 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Dynatrace is an extremely helpful APM solution in large, complex environments, whenever we need to have an integrated vision of our users, infrastructure, and applications.""Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal.""Dynatrace is capable of following all user actions across all monitored infrastructure, even to systems not monitored, but interconnected.""The solution is multi-tenant and based in Big data technology.""Never seen anything so complex be so simple to install.""When collecting data with Dynatrace, we saw every single transaction that happened in real-time.""Dynatrace has an auto-baseline and uses AI to monitor the performance of each API. The response time is related to the baseline.""The most valuable features for us include problem detection, root cause identification, Smartscape, and integration with cloud infrastructure like AWS, Azure, GCP, etc."

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"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it.""It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces.""The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems.""The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs.""One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL.""It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

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Cons
"In the new Dynatrace solution, support for legacy applications is still not there. ​""With Dynatrace in our environment, the managed server required root access to run. As a government agency with tight security, this has been an audit concern for us.""I would like to see the same features as in the New Relic Insights in the dashboard. That is the only thing I want to see improved in Dynatrace.""Most of the time, chat support is not good enough for answering queries.""As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome.""It needs a dashboard for cluster events in general, and for Kubernetes specifically.""I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company.""The AI is not that intelligent and there are different places where it could be even more automated."

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"The ITA, the post-incident analytics, could be improved.""Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring.""One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done.""They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.""I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report.""There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

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Pricing and Cost Advice
"Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for.""Setup cost is very low considering that it is an almost totally, automatic process.""Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier.""I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations.""Our annual costs were about the same for both AppDynamics and Dynatrace.""It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required.""It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product.""The solution has saved us money through the consolidation of tools. With a hybrid landscape, we had multiple tools. When we consolidated, we removed four or five other monitoring tools with one. For the last ROI calculation that I did, Dynatrace was saving us up to $500,000 per year."

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"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing.""Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

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Questions from the Community
Top Answer: The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
Top Answer: While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
Top Answer: Dynatrace and Splunk are two different solutions that provide insight from different perspectives. Dynatrace is installed on servers/applications to provide APM and Splunk is more a log and data… more »
Top Answer: The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow… more »
Top Answer: Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS. For example, in one of our environments we have… more »
Top Answer: They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.
Ranking
Views
59,422
Comparisons
34,491
Reviews
51
Average Words per Review
759
Rating
8.9
Views
7,764
Comparisons
4,594
Reviews
6
Average Words per Review
1,496
Rating
9.0
Popular Comparisons
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Also Known As
Geneos
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Dynatrace
ITRS
Overview

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

ITRS Geneos is a real-time monitoring tool for managing increasingly complex and interconnected IT estates. Built for financial services and trading organisations, it collects a multitude of data relating to the performance of servers, infrastructure, connectivity and applications, analyses it to provide fresh information, and presents it in relevant, intuitive visualisations. For more information, please visit: https://www.itrsgroup.com/

Offer
Learn more about Dynatrace
Learn more about ITRS Geneos
Sample Customers
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American ExpressITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Top Industries
REVIEWERS
Financial Services Firm31%
Insurance Company10%
Retailer7%
Healthcare Company7%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider15%
Financial Services Firm8%
Insurance Company6%
REVIEWERS
Financial Services Firm96%
Computer Software Company4%
VISITORS READING REVIEWS
Financial Services Firm51%
Computer Software Company24%
Comms Service Provider9%
Educational Organization2%
Company Size
REVIEWERS
Small Business12%
Midsize Enterprise13%
Large Enterprise75%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise9%
Large Enterprise74%
REVIEWERS
Small Business12%
Midsize Enterprise23%
Large Enterprise65%
Find out what your peers are saying about Dynatrace vs. ITRS Geneos and other solutions. Updated: January 2021.
456,719 professionals have used our research since 2012.

Dynatrace is ranked 1st in Application Performance Management (APM) with 52 reviews while ITRS Geneos is ranked 6th in Application Performance Management (APM) with 6 reviews. Dynatrace is rated 9.0, while ITRS Geneos is rated 9.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ITRS Geneos writes "Enabled us to consolidate all our monitoring applications, allowing our NOC to see everything more clearly". Dynatrace is most compared with Datadog, Splunk, AppDynamics, New Relic APM and Aternity, whereas ITRS Geneos is most compared with Splunk, AppDynamics, AppDynamics Server Monitoring, Nagios XI and Splunk Insights for Infrastructure. See our Dynatrace vs. ITRS Geneos report.

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We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.