Compare Dynatrace vs. ITRS Geneos

Dynatrace is ranked 1st in Application Performance Management (APM) with 259 reviews while ITRS Geneos is ranked 8th in Application Performance Management (APM) with 3 reviews. Dynatrace is rated 8.8, while ITRS Geneos is rated 8.4. The top reviewer of Dynatrace writes "I am confident in the tool's scalability because it easily deals with .NET Applets". On the other hand, the top reviewer of ITRS Geneos writes "Dashboards enable us to monitor critical trading systems, application servers, networks switches, and software". Dynatrace is most compared with Splunk, AppDynamics and New Relic APM, whereas ITRS Geneos is most compared with AppDynamics, Splunk and Dynatrace. See our Dynatrace vs. ITRS Geneos report.
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Dynatrace Logo
47,035 views|28,652 comparisons
ITRS Geneos Logo
7,679 views|4,519 comparisons
Most Helpful Review
Find out what your peers are saying about Dynatrace vs. ITRS Geneos and other solutions. Updated: November 2019.
378,570 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too.Dynatrace helped us with root cause analysis of poor performing components of our applications.The product allows us to build preferred/customized business transactions to track complex transactions. UEM (User Experience Monitoring) agents track user experience on webRequests. The advantage is that Dynatrace correlates the measures on the devices with those on the backend servers, giving us an end-to-end view of the transaction, from the user's phone deep into the backend servers.It has helped us improve the performance of many of our applications.With the latest version, the AI engine highlights the root causes automatically.The major improvement was the ability to find errors immediately and predict future failures, or when resources reach the maximum capacity.The most valuable feature is the ability to perform synthetic checks for monitoring sites using click paths.Dynatrace helped us to get a better understanding of how our services are communicating with each other, as well as better problem detection before something really breaks

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It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces.One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it.This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis.

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Cons
This solution could be improved with better compatibility with legacy applications.It would be nice if there were a way that it could be made simpler, given the complexity of the things that we're monitoring.This solution needs better support for security and monolithic batch processes.If the user interface were made more intuitive then it would really benefit the product.Sometimes it is hard to find the right setting for what you want to change.This solution needs improvement in terms of automation.We would like the AI to produce more scientific data with less configuration.The reporting is still too young and needs to be improved.

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Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring.The ITA, the post-incident analytics, could be improved.A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways.

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Pricing and Cost Advice
Our annual costs were about the same for both AppDynamics and Dynatrace.Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for.Setup cost is very low considering that it is an almost totally, automatic process.Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier.I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations.Purchasing through the AWS Marketplace is excellent.The pricing and licensing are very expensive.Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups.

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Ranking
Views
47,035
Comparisons
28,652
Reviews
259
Average Words per Review
501
Avg. Rating
8.8
Views
7,679
Comparisons
4,519
Reviews
3
Average Words per Review
1,098
Avg. Rating
8.3
Top Comparisons
Compared 23% of the time.
Compared 20% of the time.
Compared 8% of the time.
Compared 27% of the time.
Compared 20% of the time.
Compared 13% of the time.
Also Known As
Geneos
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Dynatrace
ITRS
Overview

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

ITRS Geneos is a real-time monitoring tool for managing increasingly complex and interconnected IT estates. Built for financial services and trading organisations, it collects a multitude of data relating to the performance of servers, infrastructure, connectivity and applications, analyses it to provide fresh information, and presents it in relevant, intuitive visualisations. For more information, please visit: https://www.itrsgroup.com/

Offer
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Learn more about ITRS Geneos
Sample Customers
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American ExpressITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Top Industries
REVIEWERS
Financial Services Firm34%
Insurance Company10%
Healthcare Company8%
Manufacturing Company7%
VISITORS READING REVIEWS
Software R&D Company29%
Financial Services Firm12%
Comms Service Provider11%
Insurance Company8%
REVIEWERS
Financial Services Firm95%
Software R&D Company5%
VISITORS READING REVIEWS
Financial Services Firm64%
Software R&D Company14%
Comms Service Provider5%
Healthcare Company3%
Company Size
REVIEWERS
Small Business12%
Midsize Enterprise14%
Large Enterprise74%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise9%
Large Enterprise86%
REVIEWERS
Small Business13%
Midsize Enterprise23%
Large Enterprise64%
Find out what your peers are saying about Dynatrace vs. ITRS Geneos and other solutions. Updated: November 2019.
378,570 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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