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Top Review
Find out what your peers are saying about ITRS Geneos vs. Riverbed SteelCentral AppInternals and other solutions. Updated: September 2021.
533,638 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems.""The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs.""One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL.""It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos.""The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting.""The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

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"I like it that one can match IPs with the application name.""The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise.""As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."

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Cons
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done.""They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome.""I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report.""There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for.""One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production.""Mobile phone integration is probably not as rich as it could be."

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"The technical support is not very good and should be improved.""I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now.""It would be great if the solution could offer fixed bundles and more features."

More Riverbed SteelCentral AppInternals Cons »

Pricing and Cost Advice
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing.""Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go.""It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business.""When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

More ITRS Geneos Pricing and Cost Advice »

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Questions from the Community
Top Answer: The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is… more »
Top Answer: It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business.
Top Answer: One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be… more »
Top Answer: Hi @KhalidOmer , @Kashif Asrar Khan, @DonaldBakels, @Fazal Azeem, @Aklilu Shifera,  @Drew Thornton ​and  @Zarko Dmitrovic, Would you mind joining this discussion and sharing your professional… more »
Ranking
Views
7,600
Comparisons
4,339
Reviews
6
Average Words per Review
1,626
Rating
9.0
Views
993
Comparisons
714
Reviews
3
Average Words per Review
488
Rating
7.0
Comparisons
Also Known As
Geneos
SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
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Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

Riverbed SteelCentral AppInternals, a software-based approach, offers full-stack visibility & insights into your apps both on and off the cloud. It continuously monitors with minimal overhead to give you end-to-end visibility and insights around-the-clock. With AppInternals you get: application performance insights that trace every transaction from user to back-end. Understand app dependencies, or expose and fix even the most hard-to-detect code, SQL, network or web services problems quickly, network & infrastructure diagnostics that continuously monitor your dynamic infrastructure. See their impact on your apps and vice versa. Resolve resource utilization and network-related errors before users are impacted and user experience & business insights that understand your users' satisfaction and trends in real-time. Identify your application's best and least used features, and quantify its financial impact on business results.

Offer
Learn more about ITRS Geneos
Learn more about Riverbed SteelCentral AppInternals
Sample Customers
ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
National Instruments, Allianz
Top Industries
REVIEWERS
Financial Services Firm96%
Computer Software Company4%
VISITORS READING REVIEWS
Financial Services Firm58%
Computer Software Company18%
Comms Service Provider7%
Insurance Company3%
REVIEWERS
Comms Service Provider29%
Healthcare Company14%
Government14%
Media Company14%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider15%
Financial Services Firm13%
Insurance Company7%
Company Size
REVIEWERS
Small Business11%
Midsize Enterprise22%
Large Enterprise67%
VISITORS READING REVIEWS
Small Business57%
Midsize Enterprise28%
Large Enterprise15%
REVIEWERS
Small Business10%
Midsize Enterprise20%
Large Enterprise70%
Find out what your peers are saying about ITRS Geneos vs. Riverbed SteelCentral AppInternals and other solutions. Updated: September 2021.
533,638 professionals have used our research since 2012.

ITRS Geneos is ranked 7th in Application Performance Management (APM) with 6 reviews while Riverbed SteelCentral AppInternals is ranked 33rd in Application Performance Management (APM) with 3 reviews. ITRS Geneos is rated 9.0, while Riverbed SteelCentral AppInternals is rated 7.0. The top reviewer of ITRS Geneos writes "You can easily pull data together onto a screen to show business flow". On the other hand, the top reviewer of Riverbed SteelCentral AppInternals writes "Great for visibility but lacks many features and difficult to update". ITRS Geneos is most compared with AppDynamics, Splunk, Dynatrace, AppDynamics Server Monitoring and Nagios XI, whereas Riverbed SteelCentral AppInternals is most compared with AppDynamics, Aternity and Dynatrace. See our ITRS Geneos vs. Riverbed SteelCentral AppInternals report.

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