Ivanti Automation vs ServiceNow Orchestration comparison

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Ivanti Logo
254 views|124 comparisons
100% willing to recommend
ServiceNow Logo
2,743 views|1,749 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Ivanti Automation and ServiceNow Orchestration based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Ivanti Automation vs. ServiceNow Orchestration Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's easy for the IT admins at the company to use. It isn't hard to understand and there are lots of features you can use out of the box. If a feature isn't available in Ivanti Automation, you can always script it.""The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software."

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"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact.""The solution effectively automates business processes.""The product has a flexible interface for development.""It's scalable.""Great with IT processes and business processes.""This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge.""The data visualization is good.""The iTerm suite is also crucial for visibility and optimization."

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Cons
"Ivanti Automation should deliver more fixed templates for standard use cases or standard procedures.""Their cloud relay feature needs to improve to compete with other products in cloud solutions like Azure and AWS. It should be easier to deploy or provision images in the cloud with Ivanti Automation. Better Azure integration would also help."

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"From my space, the only thing that I can say is the spinning up with Google Cloud Services.""We cannot perform GUI automation using the tool.""There can be gaps in integration.""The deployment requires awareness among the project staff.""Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades.""There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion.""ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden.""I would like a user experience module to be added."

More ServiceNow Orchestration Cons →

Pricing and Cost Advice
  • "My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions."
  • More Ivanti Automation Pricing and Cost Advice →

  • "In terms of price, this solution is at the higher end of what you'll find."
  • "This is an expensive product, but it is the best in the market considering the features and lack of competitors."
  • "ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
  • "The solution is costly and orchestrations are very expensive."
  • "It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
  • "The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
  • "It is not very expensive."
  • More ServiceNow Orchestration Pricing and Cost Advice →

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    768,740 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The most valuable feature of Ivanti Automation is the opportunity to use more or less any kind of scripting software.
    Top Answer:My customers do direct sales with Ivanti, and they complain that Ivanti Automation is more expensive than other solutions. On a scale from one to ten, where one is cheap, and ten is expensive, I rate… more »
    Top Answer:Ivanti Automation should deliver more fixed templates for standard use cases or standard procedures.
    Top Answer:The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in… more »
    Top Answer:The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to… more »
    Top Answer:ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to… more »
    Ranking
    20th
    out of 66 in Process Automation
    Views
    254
    Comparisons
    124
    Reviews
    2
    Average Words per Review
    376
    Rating
    8.5
    13th
    out of 66 in Process Automation
    Views
    2,743
    Comparisons
    1,749
    Reviews
    8
    Average Words per Review
    470
    Rating
    8.4
    Comparisons
    Also Known As
    Ivanti IT Automation, RES Suite
    Learn More
    Overview

    Routine manual tasks consume IT and service desk resources and limit its ability to move ahead with higher-impact strategic projects. Ivanti Automation, powered by RES streamlines the management of complex hybrid environments by automating infrastructure, cloud, and workspace automation processes required to support the business.

    ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

    Sample Customers
    Oxfordshire County Council, Selex Galileo, Elkerliek ziekenhuis, Woodforest National Bank, City of Deventer, Royal Grammar School, SAAone, Eat' N Park, Espria
    experian, BEACHBODY, HealthPartners, Banosoft
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm17%
    Government15%
    Computer Software Company11%
    Retailer10%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company14%
    Government9%
    Insurance Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise22%
    Large Enterprise56%
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise72%
    Buyer's Guide
    Ivanti Automation vs. ServiceNow Orchestration
    March 2024
    Find out what your peers are saying about Ivanti Automation vs. ServiceNow Orchestration and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    Ivanti Automation is ranked 20th in Process Automation with 2 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Ivanti Automation is rated 8.6, while ServiceNow Orchestration is rated 8.2. The top reviewer of Ivanti Automation writes "The solution isn't hard to understand, and there are lots of features you can use out of the box". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Ivanti Automation is most compared with Liquidware Labs ProfileUnity, Microsoft System Center Orchestrator, Nintex Process Platform and VMware User Environment Manager, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration. See our Ivanti Automation vs. ServiceNow Orchestration report.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.