We performed a comparison between JIRA Portfolio and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Agile Planning Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of the JIRA Portfolio is for managing teams of 10 or more. It can track the program level and portfolio. There are plenty of beneficial features, such as the hierarchy-level view, customization, and structure plugin."
"In a PC environment, it is quite stable."
"Portfolio helps us increase the visibility of projects' status and management with remote workers who make up most of the company."
"The integration is very good. We've more or less integrated with everything including reporting and registering."
"The most valuable feature for me is the visualization and organizing of the tasks. We can have a pick, and then we can stick the multiple issues under that, and then we can again have a sort of hierarchical installation, and that's very useful."
"Having an option to view dependencies between projects and teams is great."
"Has good analysis integration capabilities."
"The most valuable features of Jira are the dashboards where we see all the features lined up with the release dates in the portfolio view, it is very good."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"Everything is valuable. It is tough to choose a particular feature, but project portfolio management along with agile 2.0 are two key product features that I would suggest for services companies like us."
"Stable and scalable solution."
"The PPM module is an excellent service."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The product is quite convenient and user-friendly."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"We like the status report feature. It is something really valuable."
"We would love to be able to have direct contact with Atlassian. Currently, they are not working directly with West African countries. We are considering using JIRA Align, but when we contact them, they say that as we are in West Africa, they don't directly work with West Africa."
"Another thing could be to have an easy way to manage the Portfolio and have more ways to share and to show graphics and reports"
"The reporting and dashboard capabilities have room for improvement."
"JIRA and Confluence must be linked automatically."
"n the next version I would like to see better reporting and safer plugins, as well as easier scalability."
"I think that front-end development is a little bit buggy in some cases. Some of the features take a while to respond and some need to be more clear."
"It's got kind of a steep learning curve."
"When I want to embed Jira Portfolio in a complete HLI cycle, I'm missing things to evaluate my ethic into my value stream."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"The product comes with little options out of the box."
"The product does not give us the freedom to capture all the instances, test cases, and evidence."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"I would like to see some artificial intelligence incorporated into the management functions."
"The cost could be improved. The solution is quite pricey."
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JIRA Portfolio is ranked 4th in Enterprise Agile Planning Tools with 47 reviews while ServiceNow Strategic Portfolio Management is ranked 5th in Enterprise Agile Planning Tools with 27 reviews. JIRA Portfolio is rated 8.2, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of JIRA Portfolio writes "Powerful, flexible solution with a bit of a learning curve". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". JIRA Portfolio is most compared with Jira Align, Oracle Primavera Portfolio Management, Microsoft Project Server, Adobe Workfront and Microsoft Azure DevOps, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Smartsheet. See our JIRA Portfolio vs. ServiceNow Strategic Portfolio Management report.
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