Compare Kana Express vs. Salesforce Sales Cloud

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Most Helpful Review
Find out what your peers are saying about Kana Express vs. Salesforce Sales Cloud and other solutions. Updated: May 2021.
510,204 professionals have used our research since 2012.
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510,204 professionals have used our research since 2012.
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Top Answer: The product is very fast and responsive. There's no lag time when you are on the platform.
Top Answer: The problem is the solution has gotten so big, it's very complex now. It's a bit difficult to figure out how to do certain actions. The solution probably has between 300-500 features already. I can't… more »
Top Answer: We primarily use the solution for managing our organization's leads and our customer accounts.
Ranking
27th
out of 66 in CRM
Views
121
Comparisons
94
Reviews
0
Average Words per Review
0
Rating
N/A
2nd
out of 66 in CRM
Views
3,573
Comparisons
2,913
Reviews
2
Average Words per Review
360
Rating
7.0
Popular Comparisons
Also Known As
Trinicom
Sales Cloud, SFDC, Salesforce
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Overview
Verint Express is a customer service software for medium-sized organizations, which can be delivered both via the cloud and on-premise. The software solution offers you always and everywhere access to the functions you need to optimally serve your customers through all service channels.

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

Offer
Learn more about Kana Express
Learn more about Salesforce Sales Cloud
Sample Customers
Tilburg University, DAS, Windesheim, VRT Belgium, SUSA Student Employment Agency, Sunweb, POD MI, Cendris, Bindinc, Tele Ticket Service, GVB Amsterdam, Conrad Electronic Benelux
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Top Industries
No Data Available
REVIEWERS
Computer Software Company16%
Financial Services Firm11%
Healthcare Company11%
Cloud Provider11%
VISITORS READING REVIEWS
Computer Software Company45%
Comms Service Provider18%
Energy/Utilities Company6%
Media Company4%
Company Size
No Data Available
REVIEWERS
Small Business64%
Midsize Enterprise18%
Large Enterprise18%
Find out what your peers are saying about Kana Express vs. Salesforce Sales Cloud and other solutions. Updated: May 2021.
510,204 professionals have used our research since 2012.

Kana Express is ranked 27th in CRM while Salesforce Sales Cloud is ranked 2nd in CRM with 2 reviews. Kana Express is rated 0.0, while Salesforce Sales Cloud is rated 7.0. On the other hand, the top reviewer of Salesforce Sales Cloud writes "Simple to set up but very complex and expensive". Kana Express is most compared with eGain Solve, whereas Salesforce Sales Cloud is most compared with Vlocity, Pega Robotic Process Automation, Camunda Platform, Siebel CRM and Oracle E-Business Suite.

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