Compare Kana Express vs. Salesforce Sales Cloud

Kana Express is ranked 29th in CRM while Salesforce Sales Cloud is ranked 2nd in CRM with 2 reviews. Kana Express is rated 0, while Salesforce Sales Cloud is rated 9.0. On the other hand, the top reviewer of Salesforce Sales Cloud writes "It has custom fields and custom reports which can align to our business objectives and marketing focus". Kana Express is most compared with eGain, whereas Salesforce Sales Cloud is most compared with Vlocity, Pega CRM and Pega Robotic Process Automation.
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Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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384,147 professionals have used our research since 2012.
Ranking
29th
out of 59 in CRM
Views
175
Comparisons
140
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
2nd
out of 59 in CRM
Views
4,606
Comparisons
3,720
Reviews
2
Average Words per Review
102
Avg. Rating
9.0
Top Comparisons
Compared 100% of the time.
Compared 13% of the time.
Compared 10% of the time.
Also Known As
TrinicomSales Cloud, SFDC, Salesforce
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Verint
Salesforce
Overview
Verint Express is a customer service software for medium-sized organizations, which can be delivered both via the cloud and on-premise. The software solution offers you always and everywhere access to the functions you need to optimally serve your customers through all service channels.

Salesforce Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting. Thanks to Salesforce Sales Cloud, more than 100,000+ customers and 2 million subscribers worldwide can manage people and processes more effectively, pursue more business in less time, and close more deals.

Offer
Learn more about Kana Express
Learn more about Salesforce Sales Cloud
Sample Customers
Tilburg University, DAS, Windesheim, VRT Belgium, SUSA Student Employment Agency, Sunweb, POD MI, Cendris, Bindinc, Tele Ticket Service, GVB Amsterdam, Conrad Electronic BeneluxCoca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Top Industries
No Data Available
REVIEWERS
Software R&D Company17%
Healthcare Company11%
Financial Services Firm11%
Retailer11%
VISITORS READING REVIEWS
Software R&D Company30%
Comms Service Provider12%
Media Company9%
Government7%
Find out what your peers are saying about Oracle Service Cloud vs. Salesforce Sales Cloud and other solutions. Updated: November 2019.
384,147 professionals have used our research since 2012.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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