Kaseya IT Center vs ScienceLogic comparison

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Kaseya Logo
113 views|92 comparisons
100% willing to recommend
ScienceLogic Logo
998 views|717 comparisons
93% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Kaseya IT Center and ScienceLogic based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring.
To learn more, read our detailed Server Monitoring Report (Updated: April 2024).
769,236 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a product that is very easy to learn.""The solution's technical support is good."

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"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments.""The best feature is the highly flexible graphs.""Provides agentless monitoring so there's no need to install the agent on each server.""The tool is quite easy to deploy, and it offers very good support.""One of the valuable features is rapid dashboards.""Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product.""When it comes to features, the power pack is the most valuable.""Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."

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Cons
"At times, there is degradation in performance.""In Kaseya, agents are shown as offline at times, and it is an area that is being improved."

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"The product is not user-friendly.""We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information.""Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus.""They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers.""ScienceLogic should provide detailed documents to customer as the current documents are not sufficient.""It was challenging onboarding users.""They should add CLI command modes​ and scripts for high performance.""The product must educate its strategic partners for deployment."

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Pricing and Cost Advice
  • "I rate the product's price a six on a scale of one to ten, where one is expensive, and ten is cheap."
  • More Kaseya IT Center Pricing and Cost Advice →

  • "Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
  • "Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
  • "Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
  • "It comes with the OS built in, so no need to purchase an OS license or DB license."
  • "Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
  • "The pricing model for ScienceLogic could improve."
  • "The solution is license-based. It's between $8 and $15, depending on what you need from the product."
  • "I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
  • More ScienceLogic Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution's technical support is good.
    Top Answer:Kaseya has currently fixed some of the issues related to Kaseya Live Connect (KLC). In Kaseya, agents are shown as offline at times, and it is an area that is being improved. Our company's clients… more »
    Top Answer:I use Kaseya IT Center in my company for installation purposes, scripts, and Windows-related issues. Our company had to use the solution to troubleshoot some issues in Windows. The tool is useful for… more »
    Top Answer:The tool is quite easy to deploy, and it offers very good support.
    Top Answer:My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price.
    Top Answer:The product's reporting functionalities have certain shortcomings, making it an area where improvements are required. The tool is more or less good. The tool needs to improve its APM capabilities.
    Ranking
    21st
    out of 42 in Server Monitoring
    Views
    113
    Comparisons
    92
    Reviews
    1
    Average Words per Review
    788
    Rating
    8.0
    6th
    out of 42 in Server Monitoring
    Views
    998
    Comparisons
    717
    Reviews
    12
    Average Words per Review
    939
    Rating
    7.8
    Comparisons
    Also Known As
    IT Center
    Learn More
    Overview
    IT Center overcome IT complexity and manage your entire IT environment to improve service quality, increase efficiency, and deliver new services rapidly and securely. IT Center is a comprehensive IT management solution that allows IT departments and Managed Service Providers (MSPs) to centrally manage and automate all of IT, from a single console.

    ScienceLogic is a hybrid IT infrastructure monitoring tool that is designed to help organizations digitally transform their companies by making the management of complex, distributed IT services easier. Using the solution’s discovery techniques, users can find everything they need in a network, gaining visibility across all vendors and technologies that are run in the cloud or data centers. In addition, the ScienceLogic solution can help users seamlessly monitor and manage cloud environments, monitor network resources, manage storage, and monitor app health and performance.

    By implementing ScienceLogic, organizations can:

    • Act on data that is shared across technologies and IT ecosystems in real time.
    • Apply multi-directional integrations to automate workflows at cloud scale.
    • View everything across cloud and distributed architectures.
    • Discover all IT components across physical, virtual, and cloud.
    • Collect, merge, and store a variety of data in a clean, normalized data lake.
    • Contextualize data through relationship mapping and machine learning (ML) for actionable insights.
    • Understand the impact of infrastructure and applications on business service health and risk.
    • Accelerate root cause analysis and execute recommended actions.

    ScienceLogic Features

    ScienceLogic has many valuable key features. Some of the most useful ones include:

    • Visibility
    • Collaboration
    • Monitor internet of things
    • Monitor key applications
    • Storage management
    • Bandwidth monitoring
    • CPU monitoring
    • Virtual machine monitoring
    • Video conference monitoring
    • IP address monitoring
    • Data migration
    • Prevent unused capacity
    • Monitor public and private cloud
    • Monitor services
    • View performance of server environment

    ScienceLogic Benefits

    There are many benefits to implementing ScienceLogic. Some of the biggest advantages the solution offers include:

    • Single console: ScienceLogic allows you to monitor the performance of services, apps, and other resources - whether they are private, public, hybrid, or multi-cloud - from a single console. In addition, the solution makes it possible for you to also contextualize the resources and determine dependencies.
    • Spot unused resources: With ScienceLogic’s platform, you can spot unused resources so you can decommission them or distribute them to avoid congestion.
    • Unified view of interdependencies: ScienceLogic is capable of mapping relationships between infrastructure components and storage environments, giving users a unified view of the interdependencies. This enables users to determine the root causes of problems that come from their storage assets.
    • Easier app health and performance monitoring: ScienceLogic can help you identify components of apps that are vital to business operation, apply the best practice monitoring policies to well-known applications, and track where infrastructures are deployed.
    • Voice, video, and collaboration capabilities: ScienceLogic makes it easy for you to monitor call quality, collaboration stack, and endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the ScienceLogic solution.

    A Senior Infrastructure Architect says, “ScienceLogic can offer both serverless connectivity and agent connectivity. The stability of ScienceLogic is great.”

    A Senior Consultant at a tech services company mentions, “It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers.”

    Sample Customers
    1st Community Federal Credit Union, AMC, All Coveredês, Atlanta Technology Force, Babcockês, Baker Triangle, BankFirst, Beltone New England, Big Brothers Big Sisters
    Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
    Top Industries
    No Data Available
    REVIEWERS
    Comms Service Provider42%
    Financial Services Firm17%
    Manufacturing Company8%
    Transportation Company8%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Government10%
    Financial Services Firm9%
    Manufacturing Company8%
    Company Size
    No Data Available
    REVIEWERS
    Small Business28%
    Midsize Enterprise26%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise10%
    Large Enterprise71%
    Buyer's Guide
    Server Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring. Updated: April 2024.
    769,236 professionals have used our research since 2012.

    Kaseya IT Center is ranked 21st in Server Monitoring with 3 reviews while ScienceLogic is ranked 6th in Server Monitoring with 42 reviews. Kaseya IT Center is rated 8.0, while ScienceLogic is rated 8.6. The top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Kaseya IT Center is most compared with Tanium, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery.

    See our list of best Server Monitoring vendors.

    We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.