Compare Knowage vs. Zendesk Explore

Knowage is ranked 21st in Business Intelligence (BI) Tools with 2 reviews while Zendesk Explore is ranked 61st in Business Intelligence (BI) Tools. Knowage is rated 9.0, while Zendesk Explore is rated 0. The top reviewer of Knowage writes "SpagoBI makes available a remarkable number of BI functionalities even if it adopts a free open source model. ". On the other hand, Knowage is most compared with Pentaho, Tableau and Microsoft BI, whereas Zendesk Explore is most compared with GoodData, Tableau and Google Data Studio.
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Knowage Logo
7,986 views|5,544 comparisons
Zendesk Explore Logo
416 views|358 comparisons
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
It allows the implementation of an effective reporting system using internal skills at a limited upfront cost.

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Ranking
Views
7,986
Comparisons
5,544
Reviews
2
Average Words per Review
230
Avg. Rating
9.0
Views
416
Comparisons
358
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Top Comparisons
Compared 36% of the time.
Compared 22% of the time.
Compared 20% of the time.
Compared 51% of the time.
Compared 27% of the time.
Also Known As
SpagoBI
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Knowage
Zendesk
Overview

Knowage (formerly SpagoBI) has a 14-years history. The actual release is the 6.3.

Knowage offers FULL ANALYTICAL CAPABILITIES, with a special focus on big data analytics and comprehensive support to rich and multi-source data analysis. Knowage provides different modules, each one focused on a specific domain but mutually combinable (Big Data, Smart Intelligence, Enterprise Reporting, Location Intelligence, Performance Management, Predictive Analysis). Moreover, Knowage is an OPEN SOURCE solution: the source code is freely accessible, everyone is allowed to join the community and build the own business solution to ensure strategic decision-making and improved productivity.

Knowage suite is supported by Engineering Group, the leading Italian software and services company, with about 10,000 people and more than 50 offices worldwide. Maintenance and support services (such as trainings, migration support, proof-of-concepts, etc) are provided by Engineering Group (KNOWAGE Labs) under subscription.

Building customer relationships works better when it’s driven by data. With Zendesk Explore, you get instant access to the customer analytics that matter—and the deeper understanding of your customers and business that comes with it.

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Sample Customers
FIAT Group, Italian air navigation service provider, Ministry of Education and Science of the Russian Federation, Telecom Italia, ASL Genovese, San Giovanni Battista University Hospital
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Top Industries
VISITORS READING REVIEWS
Software R&D Company33%
Media Company17%
Comms Service Provider9%
Non Tech Company7%
No Data Available
Find out what your peers are saying about Tableau, Microsoft, MicroStrategy and others in Business Intelligence (BI) Tools. Updated: December 2019.
389,978 professionals have used our research since 2012.
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