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Most Helpful Review
Find out what your peers are saying about Magento vs. Salesforce Commerce Cloud and other solutions. Updated: January 2021.
456,249 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications.""The ecosystem includes thousands of vendors who are providing third-party add-ons.""Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."

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"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience.""There is a good community of developers for the platform.""It has a customizable checkout experience, customizable homepage, everything can be customized."

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Cons
"More technical knowledge is required to keep a Magento website running smoothly compared to many other platforms like OpenCart.""The performance is a bottleneck in Magento and there is a lot of room for improvement in this regard.""Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."

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"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit.""There is space to have better communication with other kinds of platforms.""The community is very closed source. If you don't buy it, you won't be able to learn it."

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Pricing and Cost Advice
"The cost of implementation is cheap compared to other solutions."

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"There are no significant upfront license costs."

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Ranking
1st
out of 47 in eCommerce Platforms
Views
2,786
Comparisons
2,296
Reviews
3
Average Words per Review
978
Rating
7.7
3rd
out of 47 in eCommerce Platforms
Views
2,431
Comparisons
1,945
Reviews
3
Average Words per Review
1,784
Rating
8.0
Popular Comparisons
Compared 19% of the time.
Compared 17% of the time.
Compared 17% of the time.
Compared 6% of the time.
Compared 5% of the time.
Also Known As
Demandware
Learn
Adobe
Salesforce
Overview

Magento is an e-commerce platform that is used by businesses to create and manage their online web-based stores. The system uses the Entity Attribute Value database model as its core structure, and the various options available make Magento a flexible shopping cart system that includes all the components a business owner needs to get his or her business up and running.

Businesses looking to branch out and move into a larger selling bracket could use the Magento services well. Scalability and flexibility are key factors that contribute to the on-going use of Magento carts across the business spectrum. Other tools included in the packages are marketing tools, full customer support, technical stats such as PHP 5 and Zend framework and PA-DSS compliant systems for superior encryption, intuitive search functions, and easy to manage user interface. It also allows for multiple currencies to be accounted for and multiple stores to be managed and run simultaneously.

Demandware Commerce delivers the speed, agility, innovation and superior economics required to master the new retail reality of constant and unpredictable change. Our enterprise retail solution is powered by a central cloud platform to drive consumer engagement across all devices, channels and geographies. Our cloud platform is open and extensible, and provides retailers with the enterprise scale required for complex operations. It includes a flexible retail data model with core commerce functions that remain consistent across user applications and channel delivery. It also includes a platform API that allows unique development without disrupting the flow of Demandware's continuous updates. Demandware Commerce enables both business and technical users within a retail organization to work with intuitive commerce applications. Leveraging omni-channel merchandising and marketing functionality, retailers can develop unique capabilities and create engaging shopping experiences that differentiate their brand and convert consumers to buyers. Unique consumer experiences and business logic are stored centrally and can be quickly deployed across the retail enterprise through the commerce accelerator, a combination of reference applications, Open Commerce APIs and LINK integrations. With this combination, Demandware Commerce removes the barriers and complexities of traditional licensed and hosted software, and allows retailers to execute the strategic business initiatives that drive growth.

Offer
Learn more about Magento
Learn more about Salesforce Commerce Cloud
Sample Customers
Magento has over 200,000 customers worldwide, including Bjorn Borg, Heath Ceramics, Harper's Bazaar, Kidstuff, International Military Antiques, Gifts That Gives, and Rovio Entertainment Ltd.Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare
Top Industries
VISITORS READING REVIEWS
Computer Software Company37%
Comms Service Provider28%
Media Company8%
Retailer6%
VISITORS READING REVIEWS
Computer Software Company44%
Comms Service Provider12%
Manufacturing Company8%
Energy/Utilities Company5%
Company Size
REVIEWERS
Small Business100%
REVIEWERS
Small Business42%
Midsize Enterprise17%
Large Enterprise42%
Find out what your peers are saying about Magento vs. Salesforce Commerce Cloud and other solutions. Updated: January 2021.
456,249 professionals have used our research since 2012.

Magento is ranked 1st in eCommerce Platforms with 3 reviews while Salesforce Commerce Cloud is ranked 3rd in eCommerce Platforms with 3 reviews. Magento is rated 7.6, while Salesforce Commerce Cloud is rated 8.0. The top reviewer of Magento writes "Handles order processing, customer management, configuration, third party payment integration, and shipping matters". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "Offers a customizable checkout experience, customizable homepage - everything can be customized". Magento is most compared with SAP Hybris Commerce, Oracle ATG, Elastic Path, HCL Digital Commerce and CloudCraze Commerce, whereas Salesforce Commerce Cloud is most compared with CloudCraze Commerce, SAP Hybris Commerce, Shopify, Oracle ATG and Oracle Commerce Cloud. See our Magento vs. Salesforce Commerce Cloud report.

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We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.