We performed a comparison between Skyhigh Security and Zscaler Internet Access based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Zscaler Internet Access is the preferred choice over Skyhigh Security based on user reviews. It offers advanced threat protection, cloud sandbox VNS security access control, and data protection features, making it a reliable choice for remote users. It also has a more competitive pricing model and has helped organizations save costs by reducing the total cost of ownership. Overall, Zscaler Internet Access offers a better ROI and more comprehensive features for cloud security.
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"A stable solution with good support."
"It gives us visibility into how the data is being used within our cloud environment."
"What's most valuable in Skyhigh Security is its level of security. Another valuable feature of the solution is threat analysis."
"The feature I like best about Skyhigh Security is its wide range of product support. For example, my company had NetApp storage running, and Skyhigh Security has on-premises NetApp storage support, which isn't available in other solutions. Skyhigh Security also has a better filtering feature versus the filtering feature in other solutions."
"DLP policies and anomalies."
"Data loss prevention and user behavior analysis are two valuable features."
"The management is very good."
"Skyhigh performs well, and we can choose from virtual and hardware plans. We can deploy the ISO on as many virtual machines as possible and easily set up high availability on the web proxy. The location doesn't matter. The user at a site will always access the web proxy for that location. It's suitable for an organization distributed across multiple regions."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"The solution is scalable and stable."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"The solution’s customer service is good."
"The most valuable feature is bandwidth control."
"Zscaler excels in security protection and the cloud is always up-to-date. It does not matter if you are a small or big organisation, you will receive the same security quality."
"The most valuable feature of the solution is SWG traffic."
"There is no lag in service when accessing the internet."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The virtual solution requires improvement."
"The solution is hard to configure, our team does not have specific training requirements for McAfee making it difficult."
"Though the Skyhigh Dashboard is processing large amounts of data, the speed of the Dashboard could be improved."
"I would like to see more power being given to the admin. In the sense that in case an employee is facing an issue and they want to configure a service, like attaching an email in Gmail, for example, they should be given the option to make the service request and get that configured on the go."
"Its initial setup could be more straightforward."
"They could be integrated with CASB. I think normally McAfee has this solution in the cloud, but for us the best is on-premise."
"One area for improvement I've seen in Skyhigh Security is that it lacks support for unsanctioned applications, where customers have their applications. Those applications do not come from Microsoft or other popular vendors. For example, Microsoft has support for Teams and it has support for OneDrive, but it doesn't have support for custom applications built by customers. Customers have internal teams building and publishing applications to the external world, but Skyhigh Security doesn't have support for those applications, and this is the main problem I've seen. The solution only supports a pool of applications that are from Microsoft and other major SaaS vendors. McAfee doesn't provide support for custom applications, compared to other vendors who provide it. For example, Bitglass and Netskope both have support for custom applications. Another area for improvement in Skyhigh Security is that its API support is a little weak. I also have not seen a strong integration between the solution and other McAfee products."
"The Skyhigh for Google Drive interface and policy engine is a bit confusing and limited when compared against other Google Drive CASB capabilities."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"Technical support could be better."
"The reporting functionality could be a bit easier to use. There is a reporting function, but it's quite hard to do any good reporting, from a user-management perspective. For example, if a department manager wants to know how his department is using the web, there is a way to get the data, but it's quite cumbersome to get it and show it well. And that's true for comparing between departments."
"They should enhance the audit reporting feature."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"They could provide more time for the onboarding the training of an IT person."
"One thing that they could improve is the ability to import rules from other platforms."
Skyhigh Security is ranked 6th in Secure Web Gateways (SWG) with 51 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Skyhigh Security is rated 8.4, while Zscaler Internet Access is rated 8.2. The top reviewer of Skyhigh Security writes "Good scalability, but the technical support service needs improvement". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Skyhigh Security is most compared with Netskope , Microsoft Defender for Cloud Apps, Symantec Proxy, Zscaler CASB and Prisma Access by Palo Alto Networks, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and Infoblox Advanced DNS Protection. See our Skyhigh Security vs. Zscaler Internet Access report.
See our list of best Secure Web Gateways (SWG) vendors.
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