We performed a comparison between OpenText Operations Bridge and Splunk On-Call based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."It is stable."
"Flexible dashboard with the availability of widgets."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"It's a very good product overall."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"The initial setup is pretty straightforward. It's not complex at all."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."
"The alert calling feature is the best because notifications are delivered via phone messages."
"The most valuable feature of the solution is helpdesk escalation."
"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."
"The service takes a very long time to start and it requires a lot of resources."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"The setup process can get a little bit complex."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."
"Should have more YouTube webinars."
"There could be improvements with communicating an incident or alert."
"The third-party configuration tool could be easier to use."
"The solution can be improved by including a wider list of permissions."
OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. OpenText Operations Bridge is rated 7.8, while Splunk On-Call is rated 8.6. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IBM Tivoli NetCool OMNIbus, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, New Relic, Everbridge IT Alerting and xMatters .
We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
