Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP) designed to secure your organization's email from spam, phishing attacks, malware, and other threats. However, Microsoft EOP is a basic email filtering service included with most Microsoft 365 subscriptions, while Proofpoint is a third-party, advanced email security solution. They can also be considered complementary, with Proofpoint offering a more robust layer of protection on top of EOP's foundation.
The summary above is based on 152 interviews we conducted recently with Proofpoint Email Protection and Microsoft Exchange Online Protection (EOP) users. To access the review's full transcripts, download our report.
"The threat management feature includes policies and alerts that are valuable."
"The product's most valuable feature is third-party integrations."
"Online Protection's most valuable feature is its admin interface."
"It is scalable."
"Microsoft Exchange Online Protection has features like DLP (data loss protection), Safe Attachment, and Safe Links."
"We can migrate seamlessly without any disruptions to our operations."
"The scalability is pretty good; it does what it is supposed to do."
"The solution's stability is very, very good. I didn't face any problems in the last year."
"The setup was easy."
"Proofpoint Email Protection is the best solution from the perspective of email security."
"It's very good at identifying threats."
"The solution scales well."
"It's a mature product. It does a good job in detection."
"They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC."
"The anti-spam features are excellent on the email firewalls."
"I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution."
"The solution lacks to elaborate on its spam policies."
"Microsoft has some training portals, but more could be developed."
"We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"The reporting needs a little bit of improvement."
"The solution must improve the user experience."
"They should specify the difference between Defender for Office 365 and Exchange Online Protection."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"The high cost of the product is an area of concern where improvements are required."
"The largest complaint that we hear from our customers is that there is no local support."
"Pricing for the platform could still be cheaper."
"Proofpoint Email Protection's interface is confusing and could be improved."
"Integration for reporting needs to be improved, it's too complex."
"The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access."
"Integration and filtering out who you want and don't want to have integrated ID could be improved."
"The false positives are an issue."
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Microsoft Exchange Online Protection (EOP) is ranked 10th in Anti-Malware Tools with 34 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 44 reviews. Microsoft Exchange Online Protection (EOP) is rated 8.2, while Proofpoint Email Protection is rated 8.4. The top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Microsoft Exchange Online Protection (EOP) is most compared with Microsoft Defender for Office 365, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Security Gateway, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Palo Alto Networks WildFire, Cisco Secure Email, Fortinet FortiMail and KnowBe4. See our Microsoft Exchange Online Protection (EOP) vs. Proofpoint Email Protection report.
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