We performed a comparison between Microsoft Exchange Online and OpenText GroupWise based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Tech support has been great, when necessary."
"Exchange Online's best feature is its webmail platform."
"The solution has been stable with good performance on offer."
"The product enables us to have remote meetings."
"Microsoft Exchange Online is an easy-to-use solution."
"The most valuable feature is the cloud environment."
"The initial setup is straightforward and easy to configure."
"I would rate Exchange Online's stability nine out of ten."
"The cost-effectiveness of the solution is most valuable."
"Very secure with great storage capacity."
"I like the ease of logging best in Micro Focus GroupWise. I also like its proxy capabilities from a user level. I also like how secure Micro Focus GroupWise is."
"The deployment is complex and has room for improvement."
"From an IT perspective, we need clearer documentation to understand the product’s configuration process."
"The solution could improve by making the user interface better."
"The support from the vendor is fine. However, it could be faster, and some of the agents could be more knowledgeable, but it is a large solution, there's a lot of information that the agents have to work with. I can't always expect when I get connected to the first-level agent that they will know absolutely everything. Sometimes there's no replacement for pure experience."
"The pricing could be a bit lower."
"The support could improve their response time and sometimes the phone lines are not clear because of static or noise. However, the agents are knowledgeable and very helpful."
"The solution should have more integration with other platforms."
"We would like to have more automation with Microsoft Exchange Online."
"What I don't like about Micro Focus GroupWise is the removal of the Unix client. Micro Focus took that function away about ten years ago because there wasn't enough demand for it."
"The WebAccess feature is somewhat lacking and could be improved."
"Their support can be improved. It is not as good as it used to be."
Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews while OpenText GroupWise is ranked 10th in Email Applications with 3 reviews. Microsoft Exchange Online is rated 8.6, while OpenText GroupWise is rated 9.0. The top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". On the other hand, the top reviewer of OpenText GroupWise writes "It has proxy capabilities, is secure, and allows easy logging". Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and HCL Notes, whereas OpenText GroupWise is most compared with Microsoft Exchange, Zimbra Collaboration, Google Workspace and HCL Notes. See our Microsoft Exchange Online vs. OpenText GroupWise report.
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