We compared Microsoft Teams and Slack based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
Microsoft Teams and Slack, which one is better?
Answer: Based on the reviews we have collected, Microsoft Teams is highly regarded for its user-friendly interface, stability, and seamless integration with Microsoft 365. Users appreciate its ease of use and its integration with other Microsoft products. However, some areas could be improved, such as file-sharing reliability and call quality. The pricing is reasonable, but some users mention a lack of visibility in the pricing structure.
On the other hand, Slack is praised for its communication and collaboration features. Users find it helpful to stay connected and work together. However, there are suggestions for improving notifications, scalability, and integration with other tools. The pricing is generally seen as expensive, but the customer service and support are rated positively.
In conclusion, Microsoft Teams is favored for its user-friendliness and integration capabilities, especially being part of Microsoft 365, while Slack is valued for its communication features.
"The collaborating feature."
"The chat functionality is the solution's most valuable feature."
"Compared to Zoom, Microsoft Teams is a very good solution and works well."
"What I use the most is the plugin or the optimization feature."
"The product is very user-friendly."
"The conversation capabilities and document management are the solution's most valuable features."
"The most valuable feature of Microsoft Teams is that I can attach files in any format."
"The solution has calendars that help us to manage work."
"I like the tool's ability to send voice mail. We can also search for conversations easily in Slack."
"The huddle feature that allows you to get on a call with a colleague is one of the best features of Slack."
"When we work with a platform like Slack, we can have one source without merging different document versions."
"Slack is a really easy collaboration tool to use and many companies are adopting this popular tool."
"It offers customization options for various applications, including integrations with Zoom for video calls and a wide range of other integration plugins."
"Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training event, a company-wide gathering, or a social event, all the information is shared there. This keeps us all updated."
"The solution makes it easy to create groups, share documents, and communicate."
"The solution has a great user interface and functionalities. It has good features that we can use. We can integrate any third-party application with Slack so that it provides you with insights and updates in real-time on Slack itself."
"The chat option in the Teams tab is not very helpful. We don't use it very often. There is also an expiration on the recordings. It would be useful to not have a time limit."
"The solution's recording could be improved because it is not as good as other products."
"Microsoft Teams has a limitation on the number of people, which could be increased."
"The solution's customer support should be faster and more responsive."
"The integration with SharePoint can be cumbersome at times."
"The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen sharing, that would be nice."
"Microsoft Teams could improve the integration with Outlook because most of us are not using the last version of Outlook and it causes some issues."
"There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams."
"The product crashes when I use it on the desktop."
"The solution should have less frequent updates."
"We do experience issues when trying to log in on Slack."
"Sometimes, the servers are not available."
"There could be a read function so that when you send a message, instead of the other person having to add a reaction, you know that the message went through."
"The tool should be able to fetch a conversation when we search for it even if it is in the thread."
"The product should provide integration with other solutions like Gmail or Outlook."
"Slack feels clustered and hence it should improve its design and UI."
Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Microsoft Teams is rated 8.2, while Slack is rated 8.4. The top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony and Loom, whereas Slack is most compared with SharePoint, Symphony, Atlassian Confluence and Chatter. See our Microsoft Teams vs. Slack report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.