Microsoft Teams vs Slack comparison

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Microsoft Logo
5,275 views|2,122 comparisons
94% willing to recommend
Slack Logo
2,578 views|1,112 comparisons
92% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Aug 5, 2023

We compared Microsoft Teams and Slack based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:

  • Ease of Deployment: The setup process for Microsoft Teams is generally described as simple and quick, taking only a few minutes to complete. However, individuals without technical knowledge may encounter some difficulties. Slack's setup is straightforward and fast, only requiring signing in with a work email. Although some users find it confusing when switching accounts, it is generally considered easy to navigate.
  • Features: Microsoft Teams is highly regarded for its user-friendly interface, reliability, and seamless connectivity within the organization. It offers convenient features like Google calendar invites, multiple calling options, and effortless file sharing. Slack is praised for its excellent communication and collaboration functionalities, including video calls, screen sharing, and customizable elements. Users also appreciate its integration with external applications and the option to create secure communication channels.
  • Room for Improvement: Microsoft Teams could enhance its user interface, file sharing reliability, conversation pings, integration with other platforms, resource consumption, call quality, adding external users, loading times, calendar and task management, and security measures. Meanwhile, Slack could benefit from improvements in message delivery confirmation, group creation, notifications, live streaming, meeting scheduling, document collaboration, security features, and attachment management.
  • Pricing: Microsoft Teams and Slack have different setup costs. The cost of setting up Microsoft Teams is unclear and not easily visible, whereas Slack is generally considered pricey but still cheaper than Teams. Microsoft Teams is part of the Microsoft 365 suite, which makes it more affordable for certain users. On the other hand, Slack does not offer all the features that Teams does, resulting in a lower overall cost.
  • ROI: Based on user feedback, Microsoft Teams is seen as offering a better return on investment compared to Slack. Users appreciate Microsoft Teams being part of the Microsoft 365 suite subscription, which also provides valuable features. Collaboration is reported to be significantly enhanced with Microsoft Teams, and users rely on the product daily. While Slack is also considered valuable, users suggest that pricing improvements could be made. Overall, users rate Slack around seven out of ten for ROI.
  • Service and Support: Users have had varying experiences with customer service and support for Microsoft Teams. Some have encountered challenges in reaching out to the support team. On the other hand, Slack's customer service has been commended for its promptness, attentiveness, and usefulness.

Microsoft Teams and Slack, which one is better?
Answer:
Based on the reviews we have collected, Microsoft Teams is highly regarded for its user-friendly interface, stability, and seamless integration with Microsoft 365. Users appreciate its ease of use and its integration with other Microsoft products. However, some areas could be improved, such as file-sharing reliability and call quality. The pricing is reasonable, but some users mention a lack of visibility in the pricing structure. On the other hand, Slack is praised for its communication and collaboration features. Users find it helpful to stay connected and work together. However, there are suggestions for improving notifications, scalability, and integration with other tools. The pricing is generally seen as expensive, but the customer service and support are rated positively. In conclusion, Microsoft Teams is favored for its user-friendliness and integration capabilities, especially being part of Microsoft 365, while Slack is valued for its communication features.

To learn more, read our detailed Microsoft Teams vs. Slack Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The collaborating feature.""The chat functionality is the solution's most valuable feature.""Compared to Zoom, Microsoft Teams is a very good solution and works well.""What I use the most is the plugin or the optimization feature.""The product is very user-friendly.""The conversation capabilities and document management are the solution's most valuable features.""The most valuable feature of Microsoft Teams is that I can attach files in any format.""The solution has calendars that help us to manage work."

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"I like the tool's ability to send voice mail. We can also search for conversations easily in Slack.""The huddle feature that allows you to get on a call with a colleague is one of the best features of Slack.""When we work with a platform like Slack, we can have one source without merging different document versions.""Slack is a really easy collaboration tool to use and many companies are adopting this popular tool.""It offers customization options for various applications, including integrations with Zoom for video calls and a wide range of other integration plugins.""Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training event, a company-wide gathering, or a social event, all the information is shared there. This keeps us all updated.""The solution makes it easy to create groups, share documents, and communicate.""The solution has a great user interface and functionalities. It has good features that we can use. We can integrate any third-party application with Slack so that it provides you with insights and updates in real-time on Slack itself."

More Slack Pros →

Cons
"The chat option in the Teams tab is not very helpful. We don't use it very often. There is also an expiration on the recordings. It would be useful to not have a time limit.""The solution's recording could be improved because it is not as good as other products.""Microsoft Teams has a limitation on the number of people, which could be increased.""The solution's customer support should be faster and more responsive.""The integration with SharePoint can be cumbersome at times.""The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen sharing, that would be nice.""Microsoft Teams could improve the integration with Outlook because most of us are not using the last version of Outlook and it causes some issues.""There are a lot of creative people out there who can put some more UI capabilities in Microsoft Teams."

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"The product crashes when I use it on the desktop.""The solution should have less frequent updates.""We do experience issues when trying to log in on Slack.""Sometimes, the servers are not available.""There could be a read function so that when you send a message, instead of the other person having to add a reaction, you know that the message went through.""The tool should be able to fetch a conversation when we search for it even if it is in the thread.""The product should provide integration with other solutions like Gmail or Outlook.""Slack feels clustered and hence it should improve its design and UI."

More Slack Cons →

Pricing and Cost Advice
  • "Pricing is free to a threshold and then after that you have to license per user."
  • "It is the standard license which is part of many Office packets."
  • "We are satisfied with the price of this solution."
  • "If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
  • "If you have clients who do not have a computer and are joining with their phones it's an additional fee of $5.00 per user."
  • "The pricing for Teams is very competitive."
  • "My understanding is that there are licensing fees, but I'm not sure how much they might be."
  • "It is affordable because it also includes the licenses on Microsoft Word, Microsoft Office and SharePoint."
  • More Microsoft Teams Pricing and Cost Advice →

  • "We use the free version that does not have a license."
  • "The solution is expensive."
  • "It is less expensive than one of its competitors."
  • "It is an expensive tool. We pay 15 to 20 USD monthly per user."
  • "Slack is definitely worth the money."
  • "The pricing can range up to about twenty bucks a user. You can spend a lot of money, especially if you're talking about thousands of users. Generally speaking, Slack is less expensive than Teams. Slack doesn't include all the bells and whistles that Teams does. So you can go from a $6 license in Microsoft 365 to a $50 license per user per month, and there's a lot more you can do in the $50 license."
  • "I would rate the tool's pricing a four out of ten."
  • "The solution is cheap in my country."
  • More Slack Pricing and Cost Advice →

    report
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    Questions from the Community
    Top Answer:It's great for meetings and even hybrid classes, for example, where the teacher has students attending in person and online at the same time. It's really convenient for that too, and I like that you… more »
    Top Answer:The pricing is okay. The higher education department manages the subscription, so I am unaware of the licensing costs.
    Top Answer:The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen… more »
    Top Answer:Nowadays, we don't need to visit an HR portal. Our marketing and human resources teams directly share details about birthdays, upcoming events, and important dates in Slack. Whether it's a training… more »
    Top Answer:We could see improvement in Slack by having an integrated meeting tool. Currently, we rely on third-party integration tools like Zoom to schedule meetings. It would be much more convenient to schedule… more »
    Ranking
    Views
    5,275
    Comparisons
    2,122
    Reviews
    106
    Average Words per Review
    331
    Rating
    8.4
    Views
    2,578
    Comparisons
    1,112
    Reviews
    34
    Average Words per Review
    354
    Rating
    8.4
    Comparisons
    SharePoint logo
    Compared 17% of the time.
    Symphony logo
    Compared 16% of the time.
    Atlassian Confluence logo
    Compared 15% of the time.
    Chatter logo
    Compared 13% of the time.
    Also Known As
    MS Teams
    Learn More
    Overview

    At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

    We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

    Slack is where work happens. It’s a digital workspace that powers your organization — all the pieces and the people — so you can get things done.

    Slack brings all your communication together in one place. It's real-time messaging, archiving and search for modern teams.

    Sample Customers
    Honeywll, AIRFRANCE, AccuWeather, Lilly
    Strava, The New York Times, Spotify, Blue Bottle Coffee Company, Eventbrite, Box, Circa, Stripe
    Top Industries
    REVIEWERS
    Financial Services Firm16%
    Computer Software Company16%
    Manufacturing Company14%
    Comms Service Provider9%
    VISITORS READING REVIEWS
    Educational Organization61%
    Financial Services Firm8%
    Government4%
    Computer Software Company4%
    REVIEWERS
    Computer Software Company24%
    Marketing Services Firm13%
    Financial Services Firm13%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Educational Organization82%
    Computer Software Company4%
    Financial Services Firm3%
    University1%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise27%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise63%
    Large Enterprise30%
    REVIEWERS
    Small Business63%
    Midsize Enterprise13%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business5%
    Midsize Enterprise83%
    Large Enterprise12%
    Buyer's Guide
    Microsoft Teams vs. Slack
    March 2024
    Find out what your peers are saying about Microsoft Teams vs. Slack and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    Microsoft Teams is ranked 1st in Enterprise Social Software with 145 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Microsoft Teams is rated 8.2, while Slack is rated 8.4. The top reviewer of Microsoft Teams writes "Great for project planning and monitoring with easy communication capabilities". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Microsoft Teams is most compared with Atlassian Confluence, SharePoint, Symphony and Loom, whereas Slack is most compared with SharePoint, Symphony, Atlassian Confluence and Chatter. See our Microsoft Teams vs. Slack report.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.