We performed a comparison between Citrix Endpoint Management and VMware Workspace ONE based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in UEM (Unified Endpoint Management).
"In terms of technical support, you will get an immediate response."
"The main advantage is that Intune performs its intended functions effectively."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"A valuable feature is user enrollment, where users can enroll their devices in their organizations themselves."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"Technical support, in general, has been quite helpful."
"The stability is good."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"The product is capable of acting in many different ways to help secure architecture."
"The MAM applications of the product are great."
"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."
"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."
"We have seen improvements in compliance management on the devices."
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"From a remote management perspective, I like the management and the inventory."
"Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."
"The product enables us to access our internal applications from anywhere in the world."
"I found the initial setup to be easy."
"The most valuable feature of VMware Workspace ONE is its reliability."
"We've found the solution to be easy to use."
"It is easy to start something and work from scratch."
"The feature with the highest rating for me is its employee management. I can also praise how versatile it is in terms of operating systems. It has good support for multiple operating systems and can easily manage them all. Not just that, but it can also support any kind of tool that can be run on all these operating systems."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"Lacking in features such as Wi-Fi and network security."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"There are items that require improvements. One is the controls from iOS."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"The technical support could be improved."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"Intune has limited integration with non-Microsoft solutions."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Support for inventory management of Apple devices should be added."
"The tool’s battery usage was high."
"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."
"Requires integrating with ABM before enabling some of the features."
"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"One thing VMware needs to improve is compatibility with different operating systems."
"The pricing could always be better."
"Windows 10 management is there, but VMware only recently developed that part, and it's not fully mature. Patch management and other integrations are there as well as the application-pushing part, command line, mandatory commands, etc. Some out-of-the-box solutions should be available to better integrate a broader range of applications and handle application push. That's the roadmap we should look at."
"I would like to see improvements made to both the support, and the pricing."
"The app installer is something that they should really change. It creates a lot of confusion for the user."
"Pricing is a limitation. I think it's on the higher side, so if it were cheaper, it would benefit more organizations."
Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 10 reviews while VMware Workspace ONE is ranked 2nd in UEM (Unified Endpoint Management) with 82 reviews. Citrix Endpoint Management is rated 8.2, while VMware Workspace ONE is rated 8.2. The top reviewer of Citrix Endpoint Management writes "Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". Citrix Endpoint Management is most compared with MOBI, ManageEngine Endpoint Central, Cisco Meraki Systems Manager (MDM+EMM), CyberArk Identity and Ivanti Endpoint Manager, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl and ManageEngine Endpoint Central.
See our list of best UEM (Unified Endpoint Management) vendors.
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