We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"For what it does, it's quite cheap."
Earn 20 points
Managing your business and providing excellent support shouldn’t bog you down. MSP Manager’s ease of use will free your team to deliver on your promise of great service.
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and it doesn't cost you a fortune. Part of Zoho's 30-strong suite of business software, Zoho Desk brings you the power to put customer service at the heart of your company.
N-able MSP Manager is ranked 32nd in Help Desk Software while Zoho Desk is ranked 24th in Help Desk Software with 2 reviews. N-able MSP Manager is rated 0.0, while Zoho Desk is rated 8.6. On the other hand, the top reviewer of Zoho Desk writes "Cloud-based, easy to use, and inexpensive". N-able MSP Manager is most compared with ServiceNow, ManageEngine ServiceDesk Plus, Freshdesk, JIRA Service Management and Device42, whereas Zoho Desk is most compared with ManageEngine ServiceDesk Plus, ServiceNow and Zendesk Guide.
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We monitor all Help Desk Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.