Zoho Desk Pros and Cons

Zoho Desk Pros

RAVISH SAHAY
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
The most valuable features are that it's user-friendly, you can customize it the way you want it, and it is very easy to use. You don't need anybody else to configure it.
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Zoho Desk Cons

RAVISH SAHAY
Director at SEQUELSTRING SOLUTIONS AND CONSULTANCY PVT LTD
Sometimes support is available according to their time slots and they can't fulfill everything I need them to. They give us a time slot but it's not always enough.
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