We performed a comparison between NetApp SnapCenter and Zerto based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The backup process finishes very quickly."
"It's integrated with VMware vCenter. You can also see the backups there and you can do a restore completely out of vCenter."
"The way that it interconnects with VMware is really handy, because you can go right into your vSphere client, where you spend a lot of the day anyway, right-click on one of the VMs where you have backups running for however long, and you can restore either some files or restore the entire thing."
"The product’s most valuable feature is cloning."
"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."
"Technical support has been very helpful when we have issues."
"It has very fast backup and can handle a huge amount of data. It also enables really fast recovery."
"The simplicity of backup and restore directly with VMware is an advantage and the time to backup and restore is reduced."
"Using Zerto for the migration was incredibly valuable, enabling us to save tremendous amounts of time."
"You can set the number of days a VM can be rolled back in case of corruption or virus infection."
"The user interface is very user-friendly."
"Four years ago when we did a PoC between two other vendors and Zerto, there were two features of Zerto that sold it, hands-down. One was the ease of creating protection groups, the ease with which our engineers could create protection, add virtual machines into the Zerto product, and get them under DR protection."
"It is way faster than just manually moving VMDKs, etc. It saves hours of time and a significant amount of money."
"The one-to-many replication functionality is helpful. While we were protecting our VMs in Azure, we were able to use the one-to-many feature to also replicate the same VMs to our new data center, in preparation for data center migration."
"It is very user-friendly. There is no wondering about what a feature does. It is easy to use."
"The near-synchronous replication is one of the primary reasons we're using Zerto because we have recovery intervals of sub-five seconds. On a scale of 10, where 10 is "very important", this feature is a 10."
"The product lags in terms of availability."
"We have hundreds of servers and systems and hundreds of customers and they're separated in a multi-tenancy way in NetApp SVM. Right now, the problem is that it always scan all SVMs. If I backup Customer A, it scans all SVMs, or tries to scan all SVMs, if there is a backup relationship on the storage. But it doesn't have the permissions, so we run into timeouts or the backup just takes too long. They're fixing that in the upcoming release..."
"There is one area that needs improvement and that's in the alerting. When you set up your SMTP alerts, it only has - and I don't understand why - the ability to send an anonymous SMTP. It doesn't do basic authentication, which frustrated me for a while until I figured out that I'm not missing something. It's just not there."
"I have an issue with SnapCenter because sometimes a VM cannot be backed up... The way SnapCenter works is that it makes a backup of all the VMs and then it removes all the old backups. If one VM cannot be backed up for some reason, it has already created a new backup for all the VMs but it cannot remove the old backups. It ends up creating so many backups in VMware and it will cause a performance problem if the condition is not fixed."
"If it was possible to create backups on non-NetApp storage, that would be helpful."
"Since the solution's initial setup is complex, it should make training documents available in the public space."
"Groups might be helpful for each site or data center so that we know a given data center has these resources while another data center has those resources. It's not always easy to group hosts by type."
"It needs to support vSphere 6.7."
"The number-one area in which they need to improve their product is what I would call "automatic self-healing." This is related to running them at scale... We have 1,000 VRAs and if any one of their VRAs has a problem, goes offline, all of the customer protection groups and all of the customers that are tied to that VRA are not replicating at all. That means the RPO is slipping until somebody makes a manual effort to fix the issue. It has become a full-time job at my company for somebody to keep Zerto running all the time, everywhere, and to keep all the customers up and going."
"If there is a mass of changes to a server, Zerto will restart the replication. It would be nice to know why that happens."
"I had to have my colleague contact technical support because we had an issue where VMs in VMware were getting blocked, and we weren't able to delete them."
"An integrated encryption would allow for faster initial install and connection to the remote cloud site."
"The performance was generally good, but occasional lag disrupted the flow, leaving room for improvement."
"I would like to be able to replicate one to multiple without having to recreate every VPG. That would save us a lot of time. When we add a site or move our DR to a different site, I have to recreate everything from scratch. So, it'd be cool to be able to just repoint an existing VPG to a new site without having to recreate everything."
"We have had some issues with trying to get certain parts of the backup or restore functionality to work."
"The licensing is confusing and complicated."
NetApp SnapCenter is ranked 42nd in Backup and Recovery with 24 reviews while Zerto is ranked 2nd in Backup and Recovery with 235 reviews. NetApp SnapCenter is rated 8.0, while Zerto is rated 9.0. The top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, NetApp Cloud Backup and Dell Avamar, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our NetApp SnapCenter vs. Zerto report.
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