We performed a comparison between pfSense and Untangle NG Firewall based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both products received high marks from reviewers, but Untangle NG Firewall ultimately won out in this comparison. It is easy to set up, user-friendly and secure. In addition it has excellent customer support and is fairly priced.
"The payment function for applications is good."
"Security, SD-WAN, and Streetscape are valuable features."
"The simplicity of the configuration and the stability of the product are most valuable. The VPN concentrator is very useful."
"It is easy to use and performs very well."
"The usage in general is pretty good."
"It increases security posture and is helpful for firewall reporting, intrusion protection, web filtering, and SD-WAN implementation."
"FortiGate has a very strong unified threat management system."
"Provides good firewall security and has great VPN features."
"I have found the most valuable features to be antivirus and malware protection."
"The initial setup was simple and fast."
"Great extensibility of the platform."
"The scalability is very good, where you can do an HA configuration and then bring in another box, if necessary."
"The solution is very easy to use and configure."
"I like the connectivity to the open VPN. It's very smooth."
"The redundancy and scalability ARE very nice."
"Technical support is perfect, excellent."
"It is not attached to an appliance, meaning if you get a good PC/server, then you can already run a firewall."
"Easy to set up and easy to integrate."
"It is very easy to deploy and monitor. "
"NG Firewalls allow us to permit or deny applications we don't want to run. We also use content filtering, SSL inspection, and all the other things we run on the firewall to keep our clients protected and ensure they're not going where they shouldn't. It's a great firewall that works as intended."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"The interface is very good."
"The web blocking for my clients and the application control are valuable."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"We would like to have the ability to disable some of the security functionalities."
"The integration with third-party tools may be something that they should work on."
"It is very expensive, and their support is not very good. I hope that their technical support will be better in the future."
"Fortinet FortiGate is not very easy to use. The navigation could be improved to make it easier to use."
"At first glance, the interface for the device is very confusing."
"It is quite new for us, and we need to go more in-depth into the monitoring tools. It provides different features that we need to do what we want. So far, it is okay for us. In terms of improvement, in the future, they can provide a faster implementation of features. Some of the features are first available in other solutions. Fortinet sometimes takes a little bit longer than other solutions, such as Check Point, to implement new features."
"We have an issue with hotel guest vouchers."
"It would be nice if FortiGate incorporated some built-in endpoint protection features. I would also like a built-in SOC dashboard for managing multiple Fortinet firewalls."
"It was difficult to configure our web printer through the solution. This process could be easier. Additionally, integration with SD-WAN solution."
"I would like to see SD1 integration into the software. That would be fantastic."
"It could use a little bit of improvement in the reporting."
"The integration of pfSense with EPS and EDS could be better. Also, it should be easier to get reports on how many users are connecting simultaneously and how sections connect in real-time."
"The product must provide integration with other solutions."
"We have not had any problems with it, and we also do not have a need for any new features. If anything, its reporting can be better. Sophos has better reporting than pfSense. Sophos has more detailed information. pfSense is not as detailed. It is summarized."
"The solution’s interface must be improved."
"Lacks instructional videos."
"It does have multi-factor authentication in some areas, but I would love to see a more widely implemented version of that on the devices themselves."
"The pricing should be reduced because it is expensive."
"The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."
"The pricing is not as good as it was some time ago. They've since skipped offering a lot of individual features."
"For the web filter, I think they can do better especially on the free model."
"The ability to setup a DDNS for each WAN independently would be a very handy feature."
"It would be much easier if there was a mobile app."
"The product needs to have a better support group for its online support, specifically for its help desk."
Netgate pfSense is ranked 1st in Firewalls with 128 reviews while Untangle NG Firewall is ranked 23rd in Firewalls with 22 reviews. Netgate pfSense is rated 8.6, while Untangle NG Firewall is rated 8.6. The top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". On the other hand, the top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". Netgate pfSense is most compared with OPNsense, Sophos XG, Sophos UTM, KerioControl and SonicWall TZ, whereas Untangle NG Firewall is most compared with OPNsense, Sophos XG, Sophos UTM, SonicWall TZ and Cisco Secure Firewall. See our Netgate pfSense vs. Untangle NG Firewall report.
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