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Jan Van Der Pluijm
Real User
IT Architect at a logistics company with 5,001-10,000 employees
Mar 13 2018

What do you think of Nexthink?

What is our primary use case?

Security and compliancy management  Global CA 5000 workstations in 30 countries with multiple IT organizations.

How has it helped my organization?

Preventive maintenance of end user devices.  Number of service incidents dropped by more than 20%.

What is most valuable?

Repository of events. Although limited to 100,000,000 events per engine, it is suffice to do investigations for more than 30 days.

What needs improvement?

Go into IoT (mostly Linux based).  At this moment, it is only Windows and mobile (Android and iOS). It lacks support for IoT and most network equipment.

For how long have I used the solution?

Less than one year.

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What is Nexthink?

Nexthink is a global leader in digital employee experience. Our products allow enterprises to create highly productive digital workplaces for their employees by delivering an optimal end-user experience. Through a unique combination of real-time analytics, automation and employee feedback across all endpoints, Nexthink helps IT teams to meet the needs of the modern digital workplace. Learn more at www.nexthink.com.