We performed a comparison between OneLogin by One Identity and Salesforce Identity based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Okta, Google and others in Identity and Access Management as a Service (IDaaS) (IAMaaS)."One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"Documentation."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"OneLogin is efficient."
"The solution allows the user to search logs based on a specific time."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"Salesforce Identity is a very user-friendly solution."
"The most valuable features are the pipeline management, being able to track the pipeline anytime, and the ability to get in touch with our high management team or board members."
"The single sign-on feature of Salesforce Identity enhances our organization's security posture overall."
"The user experience was great because it had all the features that the client needed. It was fully customized for the client, and it was very simple. It was the best solution at that time."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"The tool must be made more robust."
"More off-hour support."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"The interface should be simplified and the dashboard has a lot of options but could be improved."
"Salesforce could make it more user-friendly and easier to implement. Currently, there's a lot of coding and technical work required. I would appreciate a more plug-and-play approach where you could set it up without needing a dedicated technical person."
"Salesforce Identity needs more expertise in the application."
"The most wanted feature on such platforms nowadays is artificial intelligence, especially for marketing activities. This is also my area of expertise, so it would be very interesting to see AI in these platforms."
OneLogin by One Identity is ranked 7th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 16 reviews while Salesforce Identity is ranked 3rd in Mobile Identity with 4 reviews. OneLogin by One Identity is rated 8.6, while Salesforce Identity is rated 7.8. The top reviewer of OneLogin by One Identity writes "Integrated well and had a single pane of glass, but downtime and pricing were issues for us". On the other hand, the top reviewer of Salesforce Identity writes "Adheres to the data privacy regulations of each region, easy to learn and offers strong security features ". OneLogin by One Identity is most compared with Auth0, Okta Workforce Identity, Microsoft Entra ID, LastPass and One Identity Manager, whereas Salesforce Identity is most compared with SailPoint IdentityIQ, Auth0, Microsoft Entra ID, Okta Workforce Identity and Saviynt.
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