We performed a comparison between OpenText Business Process Monitoring and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The stability has been very good over the years."
"It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"The product’s auto-remediation feature helps with automation."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster."
"We have found the scalability capabilities to be okay."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
"In a future release, they should add email notification alerts."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"It'll help if they can provide real-time or closer to real-time monitoring."
"The solution’s initial setup is difficult."
"The interface is a little bit cumbersome and certain actions could be simplified."
"All of the areas of reporting are very bad and need to be improved."
"In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices."
"The dashboard features are not user-friendly for our management team, only for the technical department."
OpenText Business Process Monitoring is ranked 57th in Application Performance Monitoring (APM) and Observability while SCOM is ranked 3rd in Event Monitoring with 77 reviews. OpenText Business Process Monitoring is rated 8.0, while SCOM is rated 7.8. The top reviewer of OpenText Business Process Monitoring writes "Stable with good performance visibility but is a discontinued product". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". OpenText Business Process Monitoring is most compared with Dynatrace, AppDynamics and Datadog, whereas SCOM is most compared with Zabbix, Dynatrace, Datadog, Nagios XI and AppDynamics.
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