We performed a comparison between Dynatrace and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."I would rate the technical support very well. They work with the inside their development teams to get us the best answer, as much as possible."
"Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal."
"Simplified the way to monitor a medium to big environment."
"Dynatrace provides visibility into the application and its performance from the user to back-end services."
"With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too."
"It creates visibility - from when the user starts interacting with our application - all the way back to our database calls, our network path, everything."
"Some of the main benefits are being able to quickly identify when transactions start to slow or run into issues, or hiccups if you will."
"Overall, it has provided improved stability to our system both within prod and non-prod environments."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"The solution primarily drives system information, and I believe it works fine."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"The stability has been great."
"It is a user-friendly product that requires almost no maintenance."
"It takes a lot of the headache out of managing your data centers and software in other places."
"They have great integration with the active directory."
"It is always requiring us to update the Dynatrace client."
"The real complexity that I've seen with Dynatrace is to learn how to navigate through all the options in the troubleshooting process. We have a lot of ways to evaluate the same problem. We had some difficulties in the beginning with the use of the product, but after some time and some experience we have overcome this problem."
"I would like to see the Business Transactions made easier, so you can distinguish users and companies (this can get very hairy for a large multi-tenant application)."
"For the user, for the customer, they expect a solution to be not so expensive."
"What needs improvement in Dynatrace is its dashboard. Creating dashboards in Dynatrace is good, but compared to Grafana, which is integrated with Broadcom DX APM, the resulting dashboard in Dynatrace isn't as clear. The Dynatrace dashboard needs to be more graphic."
"There is still a certain amount of technical skills needed to be able to understand what you are seeing on it. You also need a large amount of technical or infrastructure skills to understand how and where to install it."
"The next release I would like to see is especially with external API monitoring. Right now, everything goes into one bucket, but if it were split into which API is failing, that way we wouldn't have to drill down to find out where the failures are."
"We are waiting on the new features to see how they perform."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"All of the areas of reporting are very bad and need to be improved."
"There could be more integration of SIM in the solution."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"Of course, price is always an issue with Microsoft and could be improved."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 340 reviews while SCOM is ranked 3rd in Event Monitoring with 77 reviews. Dynatrace is rated 8.8, while SCOM is rated 7.8. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and SolarWinds Server and Application Monitor, whereas SCOM is most compared with Zabbix, Datadog, AppDynamics, Nagios XI and ManageEngine OpManager.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
