SCOM Pros and Cons

SCOM Pros

Pieter Van Blommestein
Manager, Principle Systems Engineer and team lead at BCX
This is a product that does more generally than any of the competing solutions.
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reviewer1383036
Manager at a financial services firm with 1,001-5,000 employees
It is a user-friendly product that requires almost no maintenance.
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Zahari Zahariev
Information Technology Auditor at a financial services firm with 10,001+ employees
Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications.
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Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
446,956 professionals have used our research since 2012.
Amit Ben-Horin
Monitoring Systems Administrator at a pharma/biotech company with 10,001+ employees
This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring.
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Enginsys677
Snr Systems Engineer at a tech services company with 5,001-10,000 employees
It takes a lot of the headache out of managing your data centers and software in other places.
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Morne' O'Kennedy
Lead specialist at OKCIUS (Pty) Ltd
This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis.
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Molatelo Mashabela
IT SEC at a government with 10,001+ employees
SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster.
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reviewer1381938
Project Manager at a tech services company
The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need.
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reviewer1412814
SCOM Administrator at a government with 201-500 employees
The most valuable feature is the extensibility, as there are really no limits as to what you can do with it.
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Vinicius Ribeiro
Head of IT South America at Compass Minerals
This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes.
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SCOM Cons

Pieter Van Blommestein
Manager, Principle Systems Engineer and team lead at BCX
It lacks certain details that other products do better, like granular access and better application monitoring.
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reviewer1383036
Manager at a financial services firm with 1,001-5,000 employees
It would be a much better product if Microsoft provided management packs with the product.
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Zahari Zahariev
Information Technology Auditor at a financial services firm with 10,001+ employees
In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices.
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Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
446,956 professionals have used our research since 2012.
Amit Ben-Horin
Monitoring Systems Administrator at a pharma/biotech company with 10,001+ employees
All of the areas of reporting are very bad and need to be improved.
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Enginsys677
Snr Systems Engineer at a tech services company with 5,001-10,000 employees
On-prem network monitoring is something that could be improved drastically.
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Morne' O'Kennedy
Lead specialist at OKCIUS (Pty) Ltd
The end-user components, including the dashboards, the administration console, and the web console, need to be improved.
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Molatelo Mashabela
IT SEC at a government with 10,001+ employees
Then there is also an issue with capacity and limited space. That is something that needs to be improved.
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reviewer1381938
Project Manager at a tech services company
I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately.
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reviewer1412814
SCOM Administrator at a government with 201-500 employees
The interface is a little bit cumbersome and certain actions could be simplified.
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Vinicius Ribeiro
Head of IT South America at Compass Minerals
I would like to see more standard libraries for the market solutions, out of the box, that you don't need to do a lot of work on.
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Learn what your peers think about SCOM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
446,956 professionals have used our research since 2012.