We performed a comparison between Oracle Cloud Infrastructure (OCI) and Salesforce Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Oracle and others in PaaS Clouds."The product is scalable."
"What I like best about Oracle Cloud is that it is an all-in-one system for everything."
"Just having the many options and features offered by the product through the cloud is a major benefit."
"We use Oracle Cloud to host the OIC (Oracle Integration Cloud Service) and APEX."
"You can customize everything according to your preferences. I've reached out to customer support many times. I highly recommend using Oracle Cloud Infrastructure. With the product, you have complete control over the management of your system."
"The most valuable feature of this solution is the high level of performance for the databases."
"Overall, I would say that Oracle Cloud provides support with zero down time and the high probability is very good."
"Oracle Cloud Infrastructure is about as stable as the other CSPs, but Oracle Cloud is more common in Korea."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"The solution is very robust and easy to develop in."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."
"I'm not sure what the most valuable aspect of the solution is, but I can say that their finance and auditing systems are quite impressive. You can audit in different invoices right to procurement. It's all quite seamless."
"The solution has plenty of features that are useful."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
"Salesforce is a phenomenal application. It's very diverse."
"I would like the Oracle Cloud Platform to have a more user-friendly UI similar to Microsoft Azure."
"Areas that need improvement are the pricing and the support."
"Lacking in additional PaaS services."
"There's a need for further customization to unlock the platform's full potential."
"There should be more management automation."
"The integration tools that they offer are quite complex to use."
"The price of the subscription is too high and excludes some potential customers."
"It does require some training in order to be able to use it effectively."
"Salesforce is incredibly slow. It was difficult to run live sales calls and leveraging Salesforce at the same time."
"The back end really isn't user-friendly at all."
"In terms of features, for our business needs, we have more than enough right now. There is nothing that we are missing or would like to add. They can maybe share some best practices so that when you are starting, you can stick to a good process, and you don't have to think so much about the process that you want or your CEO or CMO wants. The process should not be based on one person in the company. Having some best practices will make it easier to get started. These best practices can be based on what has worked for others. Its basic version is pretty simple, and the customizations are up to the companies, which can make startups like ours lose a lot of time in figuring out what all stakeholders want rather than what would work."
"What could be improved in the Salesforce Platform is the price. The platform is too expensive. The implementation time for the platform is also longer than expected, so that's another area for improvement."
"Integration needs improvement."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"The initial setup process was a complex thing to do because four different organizations were working together."
"Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example."
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Oracle Cloud Infrastructure (OCI) is ranked 3rd in PaaS Clouds with 91 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Oracle Cloud Infrastructure (OCI) is rated 7.8, while Salesforce Platform is rated 8.2. The top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and OpenShift, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow.
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