We performed a comparison between Oracle Cloud Infrastructure (OCI) and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I haven't experienced any instability or downtime in Oracle Cloud over the past three years. It is scalable The support team was good. The initial setup is straightforward to configure. I rate the solution a nine out of ten with ten being the highest."
"The most valuable features of the solution are APEX, Threat Detector, and Cloud Guard."
"I like having the ability to easily run Oracle Linux server instances and to deploy Oracle Middleware and WebLogic servers. Oracle's Infrastructure as a Service products are also very useful, and we're using those right now within Oracle OCI."
"Initial setup of databases is not a problem."
"It is a strong tool that offers more dynamic reporting capabilities while being user-friendly at the same time, and it can also be made better."
"Our recommendations are good, and we also have a bidding platform that is helpful for managed service providers. This platform can save customers up to 2-3 weeks in billing time, from 25 days to 3-4 days. We have two products: a basic product and a cloud optimization product. Both products help customers improve the performance and cost-efficiency of their cloud environments."
"Apart from the licensing, there's support from Oracle Cloud Platform which improved our day to day operations. Time is reduced. Based on this service, we are able to scale up dependent applications as quickly as we can."
"Oracle is a very useful tool in terms of usability and customization."
"It has definitely improved how we function."
"The solution is very robust and easy to develop in."
"The solution can scale."
"The solution is easy to use."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"The queue management of the solution is its most valuable aspect."
"Its stability, performance, and usability are most valuable."
"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."
"The initial setup can be a bit complex."
"The pricing model of Oracle Cloud Platform is an area of concern. Oracle Cloud Platform should be made available at a cheap price."
"Oracle Cloud's support could be improved because its second-line support has weak engineers who handle stuff a little bit slowly."
"Simplifying the cloud management console would be really valuable for small and large customers alike."
"Technical support could be more responsive."
"They offer some basic services but the choice is not as rich as other cloud providers."
"Pricing could be improved considering competition and market conditions."
"The product's technical support is an area with shortcomings that need improvement."
"The general reports could be made easier in the Salesforce Platform. Generating needs extensive training to know the exact structure of the design. Whenever you search for something you need to know what are the exact fields that you need to view. It's not an easy process to learn."
"Salesforce's mobile app could be better. Also, it could integrate more seamlessly with Gmail."
"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"Reporting could be better. Reporting is Excel-based, and it has sucked since the inception of the company. That's why I was excited about the fact of them bringing MuleSoft into the fold and Tableau."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"Its documentation and price should be better."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
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Oracle Cloud Infrastructure (OCI) is ranked 3rd in PaaS Clouds with 91 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. Oracle Cloud Infrastructure (OCI) is rated 7.8, while Salesforce Platform is rated 8.2. The top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and OpenShift, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform report.
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