We performed a comparison between Oracle Process Cloud Service and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Pega, Appian and others in Process Automation."The tool's most valuable feature is knowing the KPIs and SLAs. This means you can see who's responsible for approving or rejecting requests. You'll know which employees are slow to take action, so you can see who's being lazy. You get a report at the month's or year's end to see how active employees are and if they support the system. This helps make things faster and easier for everyone. Tracking activity is the main point, so you can see how employees use the system."
"The iTerm suite is also crucial for visibility and optimization."
"There are a lot of ready to use orchestration custom packs."
"It's probably the best product out there."
"The product has a flexible interface for development."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"The solution effectively automates business processes."
"Great with IT processes and business processes."
"The data visualization is good."
"The tool was perfect on-prem, but issues cropped up when it transitioned to the cloud. Some features, such as event listeners, have been suspended or deprecated, causing inconvenience for users who relied on them for sending tasks via WhatsApp or SMS."
"There can be gaps in integration."
"We cannot perform GUI automation using the tool."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"I would like a user experience module to be added."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"Efficiency of some features could be improved."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
Oracle Process Cloud Service is ranked 28th in Process Automation with 1 review while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Oracle Process Cloud Service is rated 10.0, while ServiceNow Orchestration is rated 8.2. The top reviewer of Oracle Process Cloud Service writes "Helps to transform an organization from a paper-based system to a paperless one using a workflow engine". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Oracle Process Cloud Service is most compared with Control-M, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
