Palo Alto Networks WildFire Reviews

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JasonMcFeetors
Real User
User at a construction company with 51-200 employees
Feb 18 2020

What is most valuable?

The most valuable feature is where it automatically opens up the emails and checks to see if any damage occurs to the system. That's something that would be difficult for us to do here manually… more»

How has it helped my organization?

Using WildFire has reduced the number of viruses and the amount of malware that comes into our system, which means that I don't have to rely on the end-users to identify it. This results in less… more»

What needs improvement?

Palo Alto is very tech-heavy, and the average user can't just go and deploy one. You really need to know what you're doing. I've been doing IT for more than 25 years and I sometimes have to… more»

What's my experience with pricing, setup cost, and licensing?

Smaller organizations may find it a bit costly. It is not a cheap solution, simply because of everything that it can do, so there might be a cost barrier for smaller organizations. We pay between… more»

Which solution did I use previously and why did I switch?

The company did have a previous solution. I don't know what it was, but the switch to this product was based on the recommendation from the telco.

What other advice do I have?

This is a very good solution and from a technical perspective and it does a fantastic job. At the same time, we are actually planning on getting rid of it, as it is probably overkill for what we need… more»
Girish Vyas
Real User
Lead Customer Engineer - Service Delivery at a comms service provider with 10,001+ employees
Sep 26 2019

What is most valuable?

We appreciate the support of Palo Alto Networks WildFire for our next-generation firewall equipment in deployment.

How has it helped my organization?

There are always problems with the operational files. You can only do malware identification. That is the way that this device functions. All of the traffic is scanned in a single flow, which improves… more»

What needs improvement?

There are certain changes that I was expecting in the previous version, and I hope that they are soon fixed. Their database has good Information over threats because of Unit42 however there is a… more»

What's my experience with pricing, setup cost, and licensing?

Palo Alto does not require any additional costs to the standard licensing fees, but we have the regular license model. If I just want a firewall, then I need to buy two licenses. If we use a VM base… more»

Which solution did I use previously and why did I switch?

We have not compared this product with other but we would like to evaluate the options if they are available.

What other advice do I have?

On a scale from 1 to 10, I would give Palo Alto Networks WildFire a 8 for safety.
Find out what your peers are saying about Palo Alto Networks, FireEye, Fortinet and others in Advanced Threat Protection. Updated: February 2020.
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SridharSingh
Consultant
Senior Consultant at Cognizant
Nov 12 2018

What is most valuable?

Being an application-based firewall, this is one of the critical focus factors along with the threat prevention services it provides.

How has it helped my organization?

We use this with different clients in the financial sphere, the health sector, and the insurance sector. Across all of these different verticals, we use this product.

What needs improvement?

As a firewall and 360 degrees of security, there needs to be more maturity. And, the industry is currently moving towards automation and orchestration. I would like to see more of this in the product… more»

What's my experience with pricing, setup cost, and licensing?

It is a reasonable price compared to other solutions on the market.

Which solution did I use previously and why did I switch?

I have prior experience with Cisco Firepower. But, they are very expensive in comparison to Palo Alto.

What other advice do I have?

Some of our clients used to have the traditional firewalls so where we do have enabled the application control but being it's a pretty small firewall. At the end of the day, even in spite of them… more»
Reseller
User at a venture capital & private equity firm with 501-1,000 employees
Feb 17 2020

What is most valuable?

The way that the solution quickly updates to adjust to threats is the solution's most valuable aspect. When there's a security attack, within five minutes, all Wildfire subscribers have access to updates so that all systems will be safe… more»

What needs improvement?

In terms of threat prevention capabilities, the solution doesn't need any improvements that I can see. We've been quite satisfied. The size of Palo Alto's cloud is big but it could be easier to use from a product management perspective.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is a bit higher, but it's worth the extra money you will spend because of the protection that you get.

Which solution did I use previously and why did I switch?

I've used Sophos Firewall in the past. They can also block or scan threats.

What other advice do I have?

I really recommend Palo Alto Networks. Out of 10 stars, I would give 11. I would recommend the solution because it's so easy to deploy and when you read the security profiles, it's very easy to handle, unlike other vendors. When it comes to… more»
Net32SysAd92
Real User
User at a government with 1,001-5,000 employees
Aug 22 2018

What is most valuable?

You can see everything that's going on in your network. It constantly updates their signatures and new anti-spyware signatures. That is updated daily. It catches modified signatures of known viruses. It is an easy interface to use.

How has it helped my organization?

We haven't had a virus. That is a good thing. It makes my job easier. For the organization as a whole, no viruses mean people keep their jobs, which is a good thing. It is an outstanding solution. It is one of the top solutions out there from what we have tested, and we have even tested Cisco… more»

What needs improvement?

They should make their user interface a little more user-friendly.

What other advice do I have?

Test it in your environment because everyone's environment is different. Most important criteria when selecting a vendor: * Price matching up with features. * Support * SLA agreements * Customer relationship management.
Consultant
User at a energy/utilities company with 1,001-5,000 employees
Mar 19 2019

What is most valuable?

All of the features are quite good.

How has it helped my organization?

It helps us when segmenting and securing the network and all sort of technologies, all sort of next generation needs. It's the next generation phases of firewall like anti-virus, sandboxing, wifi, and VPN.

What needs improvement?

Other vendors have some sort of bandwidth management built into the firewall itself and Palo Alto is missing that. If there was anything extra for the endpoint security and VNC that would be good, but again it's coming with Palo Alto and… more»

Which solution did I use previously and why did I switch?

I have worked with Cisco, Fortinet, Juniper, CheckPoint, too many of them.

What other advice do I have?

It's a stable product. It's pretty expensive but with respect to value for money, it's okay. I would rate it a nine out of ten.
Real User
User at a government with 501-1,000 employees
Sep 26 2019

What is most valuable?

The most valuable feature is the Automatic Verdict feature that recognizes whether something is a threat or not.

How has it helped my organization?

This solution has given us a higher level of assurance that we don't have an active threat.

What needs improvement?

I would like to see them continue their developmental roadmap for the product.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are on an annual basis and there are no costs in addition to the standard fees.

Which solution did I use previously and why did I switch?

We previously used a different solution but it was ineffective and didn't integrate well.

What other advice do I have?

WildFire is a perfect complement to a Palo Alto Firewall, it's invaluable. I would rate this solution a ten out of ten.

Which other solutions did I evaluate?

Before choosing this solution we evaluated OpenDNS.
Harish Gupta
Reseller
User at RAH InfoTech (P) Ltd
Nov 07 2018

What do you think of Palo Alto Networks WildFire?

What is our primary use case?

The primary use case for this solution is the attention to detail. IT is also easy to manage, and easy to use. It is a really good product.

How has it helped my organization?

The reporting feature helps our performance. 

What is most valuable?

I really like the product, it is easy to manage and easy to use.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

In the duration of our use, it has been stable.

What do I think about the scalability of the solution?

It is a scalable product. We have had no issues with scalability.

How is customer service and technical support?

I have not had issues with technical support of this solution.

How was the initial setup?

The initial…
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Palo Alto Networks WildFire Questions

What is Palo Alto Networks WildFire?

WildFire™ cloud-based threat analysis service is the industry’s most advanced analysis and prevention engine for highly evasive zero-day exploits and malware. The cloud-based service employs a unique multi-technique approach combining dynamic and static analysis, innovative machine learning techniques, and a groundbreaking bare metal analysis environment to detect and prevent even the most evasive threats.
Palo Alto Networks WildFire customers
Novamedia, Nexon Asia Pacific, Lenovo, Samsonite, IOOF, Sinogrid, SanDisk Corporation
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