Pandora FMS vs Splunk ITSI (IT Service Intelligence) comparison

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Juniper Logo
416 views|304 comparisons
100% willing to recommend
Pandora FMS Logo
1,804 views|1,296 comparisons
100% willing to recommend
Splunk Logo
142 views|91 comparisons
96% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Pandora FMS and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Pandora FMS vs. Splunk ITSI (IT Service Intelligence) Report (Updated: January 2024).
770,292 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We can manage the entire system across the network and troubleshoot the pain points."

More Juniper Mist Premium Analytics Pros →

"You can configure several types of architecture for high availability or load balancing.""The network monitoring and configuration within this solution is very good.""The monitoring system within this solution is very good. It is easy to use and navigate, and makes issue alarms easily viewable.""We are able to control our business with this all-in-one monitoring tool.""It provides us with proactive monitoring and is very easy to configure and maintain.""The solution is so lightweight that with only 4GB of ram, it allows keeping track of up to two hundred agents from a single console.""Thanks to its flexibility, I have been able to adapt the tool to our servers and find out quickly how their console works.""The most valuable feature is that it is an all-in-one monitoring system."

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"The root cause analysis is very helpful for us.""ITSI includes a feature called a glass table.""We save substantial time on monitoring tasks because we don't have to search for what we need. Everything is packed, so you can drill down to the end values by just doing the kit. We don't spend a lot of time on this. Splunk ITSI is easy to use and not time-consuming.""Splunk Episodes are valuable because it correlates and aggregates all the information, and you do not have one million events to look at and triage, so it is quite convenient.""It's scalable and expands well.""The flexibility to develop and consolidate many solutions into one platform is great.""The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI.""Customers have noted the solution helps streamline incident management."

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Cons
"The Wi-Fi side needs improvement."

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"I think some improvements to the Android app would be good.""We would like the real-time monitoring of an interface to be improved within this solution.""I would like for the solution to be faster and have a better tolerance between parallel servers for Pandora and Pest Control.""Third-party integration should be improved for some commonly used products.""Improvements are needed for server and network discovery, including service-based discovery.""The product lacks APIs for integration with other systems.""An update to the Android app would be appreciated.""Pandora could deliver better analytics out of the box. You can work around these limitations with the help of other tools like Grafana. The shortcomings are mostly on the graphical side. The built-in report generators are a bit limited in some areas."

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"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable.""Splunk ITSI lacks out-of-the-box solutions for enterprise users.""It could be a little easier to use with the thresholding. We've struggled a little bit with thresholding.""The solution should integrate more features in NEAP.""It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework.""Microservices is the only area where Splunk ITSI can be improved. When things come from one EC2 instance to another, there's a lack of exposure to microservices, so we can't know what's happening. Apart from that, it's doing pretty well.""It would be advantageous to enhance the dashboard by incorporating sections for monitoring, service health, and a filter for the KPIs.""I believe the refresh time should be faster."

More Splunk ITSI (IT Service Intelligence) Cons →

Pricing and Cost Advice
Information Not Available
  • "Only one payment and it includes support, updates, new versions, and access to the complete library of plugins except for SAP and z/OS."
  • "Pandora FMS is easy to implement and the pricing of licenses is competitive."
  • "You get the license and it includes updates, new versions, and access to the complete library of modules."
  • "My rule of thumb would be that if you need more than thirty agents, and you lack an automation tool such as Chef or Puppet, you will save a lot of time and money going to the Enterprise edition."
  • "In terms of money, the Enterprise version is the cheapest that I have found after a market study."
  • "The open-source version offers 100% functionality and the hardware requirements for a solution like this one are very modest."
  • "Growing the solution or migrating to the Enterprise version is easy, and various plans are available."
  • "The Open Source Community Edition is great to just explore the software, or use it on medium-sized infrastructures."
  • More Pandora FMS Pricing and Cost Advice →

  • "I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
  • "Splunk pricing is high."
  • "The pricing of Splunk is a bit high."
  • "Splunk ITSI is a pay-per-use service that is priced fairly based on the amount of data we use."
  • "Its pricing has been changed as per the market. You get a good support service with it as well. They have 24/7 customer support. There is a portal, and if you are having issues, they are available in order to resolve them. So, its pricing isn't too much."
  • "Splunk ITSI is expensive; however, with the appropriate use case, it justifies the cost."
  • "Splunk ITSI is an expensive tool, and we need to purchase the utility license."
  • "Pricing has some room for improvement."
  • More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We can manage the entire system across the network and troubleshoot the pain points.
    Top Answer:The product is not expensive. I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
    Top Answer:The Wi-Fi side needs improvement. In most warehouse environments, there are shortfalls in such conditions. We often face… more »
    Top Answer:Features I have found most valuable with Pandora are the personalized metrics and the simplicity of data.
    Top Answer:Pandora is reasonably priced, and the cost depends on the environment.
    Top Answer:I would like for the solution to be faster and have a better tolerance between parallel servers for Pandora and Pest… more »
    Top Answer:The KPS used to automate the integration policy is the most valuable feature of Splunk ITSI.
    Top Answer:After upgrading Splunk ITSI from version 4.11 to 4.13, the analyzer stopped finding values for KPS and services. We had… more »
    Comparisons
    Learn More
    Overview

    Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

    The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

    By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

    Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

    Pandora FMS is a monitoring as a service (MaaS) solution that is ideal for companies with at least 100 or more devices. Instead of multiple, difficult-to-integrate monitoring systems, Pandora FMS is an all-in-one solution that is easy to use. The software is able to untangle complicated technology infrastructures to easily identify the root cause of issues in order to find the most efficient solution. It does so by analyzing everything in your system, from databases and applications to services and desktops, as well as communications.

    Pandora FMS Features

    Pandora FMS has many valuable key features. Some of the most useful ones include:

    • Application Monitoring (APM)
    • IoT monitoring
    • Log collection
    • Inventory
    • Issue management / ITSM
    • Mainframe monitoring
    • Network monitoring
    • Remote control
    • Synthetic monitoring
    • Service oriented monitoring
    • Server monitoring
    • User experience monitoring
    • Virtualization & cloud

    Pandora FMS Benefits

    There are many benefits to implementing Pandora FMS. Some of the biggest advantages the solution offers include:

    • Comprehensive overview: Pandora FMS provides a comprehensive overview of your system to make troubleshooting easy. It also provides all the tools to monitor and analyze an extensive range of data, from traffic to connectivity.
    • Easy forecasting: With Pandora FMS, you can use your network diagram for forecasting solutions, which gives you the necessary info you need to perform maintenance. 
    • Proactive solutions: Issues are proactively addressed. Pandora FMS provides alerts 24/7 so you can deal with problems before they grow even bigger. This also helps your organization eliminate any down time. 
    • Solve future problems: Another benefit of implementing Pandora FMS is that it enables you to optimize your services to ensure that future issues are minimized. In addition, they offer around-the-clock monitoring and automated solutions. As a result, the solution enables you to operate your organization with maximum efficiency all the time, saving you money and time. 
    • Personalized service maps: Pandora FMS allows you to create detailed, personalized service maps that can help you identify any shortcomings in your system and address them as soon as possible. 
    • SLA and availability reports: With Pandora FMS, you receive critical alerts when SLA levels aren’t met, which also helps you understand when your applications and systems are not meeting your business goals.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the Pandora FMS solution.

    PeerSpot user Marc C., Systems Analyst at a university, says, "It is easy to create your own custom modules if you just know a little bit of scripting. If you have unique requirements, you can just make your own modules. You can even grab checks from other vendors. There are open-source checks for various things such as SMTP, etc. It is really flexible. It is reliable. It does the job, and it alerts. It is also surprisingly feature-rich. It is very mature for a not-so-known product."

    Another reviewer, Alexandre J., comments, “What I value most about Pandora FMS is the simplicity of working with it. The speed of locating problems and to be able to solve them quickly, so that it affects our client's network infrastructure as little as possible, is very valuable.

    Thanks to Pandora FMS we have everything unified in the same point and it is highly efficient.”

    Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services. 

    It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact. 

    The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance. 

    With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.

    Sample Customers
    Information Not Available
    Rakuten, Prosegur, Repsol, Teléfonica, Allianz, Ottawa Hospital, Hughes
    TransUnion, Cox Automotive, Carnival Cruises, Leidos, Econocom, National Ignition Factory, Entrust Datacard, Molina Healthcare, United States Census Bureau
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm12%
    Manufacturing Company9%
    Government8%
    REVIEWERS
    Computer Software Company23%
    Healthcare Company15%
    Financial Services Firm15%
    Comms Service Provider15%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Comms Service Provider13%
    Educational Organization10%
    Financial Services Firm8%
    REVIEWERS
    Financial Services Firm35%
    Computer Software Company18%
    Insurance Company12%
    Logistics Company12%
    VISITORS READING REVIEWS
    Financial Services Firm19%
    Computer Software Company13%
    Government13%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business61%
    Midsize Enterprise22%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise25%
    Large Enterprise49%
    REVIEWERS
    Small Business10%
    Midsize Enterprise19%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise7%
    Large Enterprise79%
    Buyer's Guide
    Pandora FMS vs. Splunk ITSI (IT Service Intelligence)
    January 2024
    Find out what your peers are saying about Pandora FMS vs. Splunk ITSI (IT Service Intelligence) and other solutions. Updated: January 2024.
    770,292 professionals have used our research since 2012.

    Pandora FMS is ranked 28th in Network Monitoring Software with 22 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. Pandora FMS is rated 9.2, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Pandora FMS writes "The open architecture is easy to extend and enhance". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Pandora FMS is most compared with Zabbix, Wazuh, PRTG Network Monitor, Nagios XI and SolarWinds NPM, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, Splunk APM and BMC TrueSight Operations Management. See our Pandora FMS vs. Splunk ITSI (IT Service Intelligence) report.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.