• Home
  • Pega CRM vs. Vlocity

Pega CRM vs Vlocity comparison

Cancel
You must select at least 2 products to compare!
Pega Logo

Pega CRM

Read 10 Pega CRM reviews
303 views|218 comparisons
100% willing to recommend
Salesforce Logo

Vlocity

3,353 views|2,626 comparisons
Comparison Buyer's Guide
Download the complete report
Buyer's Guide
CRM Customer Engagement Centers
April 2024
Executive Summary

We performed a comparison between Pega CRM and Vlocity based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers.
To learn more, read our detailed CRM Customer Engagement Centers Report (Updated: April 2024).
Download the complete report
768,740 professionals have used our research since 2012.
Featured Review
Anonymous User
Has comprehensive customization capabilities, seamless integration across channels and robust AI-driven...
Pega CRM has proven invaluable in addressing business challenges like hyper-personalization, which is increasingly relevant today. An illustrative... Read more →
Use Vlocity?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "It is expensive."
  • "We have numerous uses of the solution in our organisation. Almost 72 applications are integrated with Pega CRM, and some of them are shutting down for various reasons including the high licensing costs. There is a strong focus in the market and offices on cost reduction."
  • "The pricing is on the higher side."

    • More Pega CRM Pricing and Cost Advice →

    Information Not Available
    report
    See Which Vendors Are Best For You
    Use our free recommendation engine to learn which CRM Customer Engagement Centers solutions are best for your needs.
    See Recommendations
    768,740 professionals have used our research since 2012.
    Questions from the Community
    What do you like most about Pega CRM?
    Top Answer:One of the most valuable features of Pega CRM for our team's productivity is its ease of setup, thanks to its configuration-driven approach.
    Read all 7 answers   →
    What needs improvement with Pega CRM?
    Top Answer:There is room for improvement and further enhancement in the stability capabilities. I think there's potential for enhancement in the support system provided. It would be beneficial to enhance the… more »
    Read all 7 answers   →
    What is your primary use case for Pega CRM?
    Top Answer:There are numerous use cases tailored for customer retention and customer acquisition. These scenarios often come with pre-configured visual logic, with the flexibility to adjust them to fit specific… more »
    Read all 7 answers   →
    Which would you choose - Vlocity or Salesforce CPQ?
    Top Answer:What I like most about Vlocity is that it is an efficient, time-efficient system and it uses reliable cloud apps. Some of its major advantages are that it helps with cost management, helps improve… more »
    Ranking
    6th
    out of 23 in CRM Customer Engagement Centers
    Views
    303
    Comparisons
    218
    Reviews
    8
    Average Words per Review
    725
    Rating
    8.1
    2nd
    out of 30 in Product Configuration and Quoting
    Views
    3,353
    Comparisons
    2,626
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Microsoft Dynamics CRM logo
    Microsoft Dynamics CRM vs. Pega CRM
    Compared 18% of the time.
    Siebel CRM logo
    Siebel CRM vs. Pega CRM
    Compared 15% of the time.
    Genesys Cloud CX logo
    Genesys Cloud CX vs. Pega CRM
    Compared 13% of the time.
    SAP CRM logo
    SAP CRM vs. Pega CRM
    Compared 5% of the time.
    More Pega CRM Competitors   →
    Salesforce CPQ logo
    Salesforce CPQ vs. Vlocity
    Compared 55% of the time.
    Salesforce Sales Cloud logo
    Salesforce Sales Cloud vs. Vlocity
    Compared 15% of the time.
    CloudSense logo
    CloudSense vs. Vlocity
    Compared 9% of the time.
    Apttus logo
    Apttus vs. Vlocity
    Compared 6% of the time.
    Oracle CPQ Cloud logo
    Oracle CPQ Cloud vs. Vlocity
    Compared 2% of the time.
    More Vlocity Competitors   →
    Also Known As
    Chordiant
    Learn More
    Pega
    Video Not Available
    Salesforce
    Video Not Available
    Overview
    Pega BPM streamlines your operations so you can reduce costs and improve business agility. Pega is recognized by leading analyst firms as the most comprehensive and unified BPM platform.
    With Vlocity's Digital Interaction Platform, users can focus on the customer, rather than the software. Through a powerful suite of task-based components - all 100% native on Salesforce - Vlocity transforms your CRM system with deep industry-specific transactional capabilities. With easy to use guided flows, you'll be able to consolidate applications, speed new users to productivity, and reduce your overall cost to serve.
    Sample Customers
    The State of Maine, Aegis, Aegon, AIG Japan, ING
    Sky Italia, ABD Insurance & Financial Services, FastWeb, Wolters Kluwer
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company15%
    Real Estate/Law Firm6%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Manufacturing Company8%
    Financial Services Firm7%
    Energy/Utilities Company7%
    Company Size
    REVIEWERS
    Midsize Enterprise20%
    Large Enterprise80%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise12%
    Large Enterprise67%
    Buyer's Guide
    CRM Customer Engagement Centers
    April 2024
    Download Free Report
    Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers. Updated: April 2024.
    DOWNLOAD NOW
    768,740 professionals have used our research since 2012.

    Pega CRM is ranked 6th in CRM Customer Engagement Centers with 10 reviews while Vlocity is ranked 2nd in Product Configuration and Quoting. Pega CRM is rated 8.0, while Vlocity is rated 0.0. The top reviewer of Pega CRM writes "Case management feature is valuable but the pricing is expensive". On the other hand, Pega CRM is most compared with Pega Robotic Process Automation, Microsoft Dynamics CRM, Siebel CRM, Genesys Cloud CX and SAP CRM, whereas Vlocity is most compared with Salesforce CPQ, Salesforce Sales Cloud, CloudSense, Apttus and Oracle CPQ Cloud.

    We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.