Netgate pfSense vs WatchGuard Firebox comparison

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Fortinet Logo
120,425 views|88,209 comparisons
90% willing to recommend
Netgate Logo
141,467 views|120,595 comparisons
92% willing to recommend
WatchGuard Logo
18,134 views|14,106 comparisons
95% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on May 30, 2022

We performed a comparison between pfSense and WatchGuard Firebox based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Most pfSense users say that its initial setup is straightforward, but a small percentage disagree, feeling that the setup is complex and requires a higher level of technical expertise. WatchGuard users say that its initial setup is straightforward.

  • Features: Users of both products are for the most part very satisfied with their scalability and stability. pfSense reviewers like its VPN features and say it is robust and performs well but could be more secure. WatchGuard reviewers say it has a good interface, advanced security features, and is reliable. Several WatchGuard users mention that it needs better documentation.

  • Pricing: pfSense is an open-source solution and is free of charge. WatchGuard reviewers feel that its price is fair.

  • Service and Support: pfSense offers commercial support in addition to free online support forums. Reviewers of both solutions report being satisfied with the level of support they receive.

  • ROI: Reviewers for both solutions report seeing an ROI.

Comparison Results: Both products received high marks from reviewers, but WatchGuard ultimately won out in this comparison. According to reviews, WatchGuard appears to be a more secure solution.

To learn more, read our detailed Netgate pfSense vs. WatchGuard Firebox Report (Updated: May 2024).
770,292 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The UTM feature is quite good. FortiAP is easy to deploy because both Fortigate and FortiAP are under the same brand. Otherwise, you need to do more work on the configuration.""Centralized monitoring, policy management, and virtualized appliances allow us to take control over our public and private infrastructure.""The virtual firewall feature is the most valuable. We have around 1,500 firewalls. We did not buy individual hardware, and the virtual firewalls made sense because we don't have to keep on buying the hardware. FortiGate is easier to use as compared to Checkpoint devices. It is user friendly and has a good UI. You don't need much expertise to work on this firewall. You don't need to worry much about DCLA, commands, and things like that.""In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.""FortiGate firewalls are user-friendly, and I like the security profiling features.""The base firewall features are quite valuable to us.""The notable features that I have found most valuable are that it includes the antivirus, and also IPS, and even SD-WAN.""The multi-tenancy feature is most valuable. It integrates very well with FortiManager and FortiAnalyzer."

More Fortinet FortiGate Pros →

"The tools' most valuable feature is load balancing.""I like pfSense's security features.""I had some outages in the network and we provide services for our company. We sell mobile credits. The terminal gets access to our own server inside the network and if one internet fails, then the other one is still up and we have a back-up link on the devices.""A very stable product that lasts over time, easy to understand, and administer.""The gain in performance and security from configuring the VPN connections was significant.""pfSense allows us to spread the hours of connection and do the filtering on the pfSense site.""Open source and support are valuable. I have community support.""Super easy to manage. Anyone who has been working with firewalls can handle it."

More Netgate pfSense Pros →

"Firebox's best feature is the access portal.""The most valuable feature of WatchGuard Firebox is its ease of use.""The most valuables feature of WatchGuard Firebox are the VPNs, and web filtering where we can stop users from going to malicious sites.""The most valuable features are the VPN and web blocker security.""If you just plan to use WatchGuard Firebox in your office and not publicly, then it is okay to purchase it. With WatchGuard Firebox, you can manage your users and permissions while also taking care of the basic setup phase in your office.""WatchGuard has a very easy VPN and branch office VPN setup, so we use those pretty extensively.""From my experience with their customer service team, I would say that they seem quite knowledgeable and fairly quick to respond.""It's pretty simple to use. It's pretty simple to understand, and there's plenty of documentation. It does a pretty good job of what it is meant to do."

More WatchGuard Firebox Pros →

Cons
"Fortinet FortiGate is a stable solution. However, my issue is the performance only. When I use all the profiles, this affects the performance. From the beginning, I should have had a better sizing of the box.""Pricing for it is a bit high. It could be cheaper.""Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets.""There is room for improvement related to the logging and reporting aspect.""The pricing could be a bit better, especially when you consider how they have the most basic offering priced.""Fortinet FortiGate could improve by having a frequent ask questions(FAQ) area for people to receive quick answers to popular questions. Additionally, it would be beneficial to have an SMS notification feature. For example, if you cannot access your email you could receive an SMS message.""It should have a better pricing plan. It is too expensive. It should also have a more granular view of the attack. I don't have FortiAnalyzer, and it is difficult for me to have a complete view when there is an attack on my server.""The non-error conserve mode has room for improvement."

More Fortinet FortiGate Cons →

"The router monitoring needs improvement when compared with Sonicwall.""When I checked other packages, it seems they use different tools that are installed on the PSS for functionality. They rely on third-party tools, unlike Fortinet, for example, which has its own tools. In comparison, we also use third-party tools on pfSense. For example, we had a situation where we needed a tool to identify authorized users, and when I searched for a solution, I found a third-party tool. However, using such tools may come with additional costs.""We would like to see ready-made profiles to cover most users' needs.""I would like to see different graphs available in the reporting.""Netgate pfSense needs to improve the configuration for a VPN.""I've never tried it in large environments. All my clients are small businesses with a handful of employees, so I am not sure how it works in large environments. I keep up with recent versions, and there's nothing I'm waiting for, and nothing breaks when I get a new version.""Adjustment in the interfaces: I had to adjust those interfaces manually and of course that is a great feature that you can restore it but it is immediately also one point for improvement. If you don't have to adjust, if it's just stamped and it works, that's great.""A way to clean squid cache from the GUI."

More Netgate pfSense Cons →

"We bought Firebox four or five years ago, and with the first version I had to reboot it every two or three months for no apparent reason. We upgraded last year to the M370 and it's been running, but it is rebooting from time to time. I don't know why.""The user interface for WatchGuard Firebox has room for improvement. Right now, it's a bit complex to work with and could be easier.""This is a great product and offers great protection but they don't hear the customers' needs. They don't make improvements as per the customers' requests.""Sometimes I would like to copy a rule set from one box to another box in a direct way. This is a feature that is not present at the moment in WatchGuard.""The only downside is that it is missing an API, that you can use to easily collect information from it.""The product's technical support services need improvement.""I'm not really impressed with the reporting side of it. It may be something I just haven't figured out very well, but it's hard to filter down on reporting of the actual valuable information that you would want. There is a lot of information out there so you have to have some kind of tool capture it and then filter through. So far, I haven't found the reporting side of the WatchGuard to be that user-friendly.""One other shortcoming is that there is no backup for it. We really haven't figured out how we might solve that problem. We may want to put a duplicate in... With WatchGuard, we just have the one box. If that were to fail, we'd probably be really hurting."

More WatchGuard Firebox Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "PFSENSE turns out to be very economical, the license is free and for little money you get very good support"
  • "Unless they have specific requirements that demand a particular device, I always suggest pfSense specifically because of the absence of pricing and licensing."
  • "Spend at least $300 or more on a good pfSense box. Use a hard drive, and not a USB flash drive for pfSense storage."
  • "It's open source (and free - as in beer and speech), but also has commercial support."
  • "If you need to buy hardware onto which to install PfSense, go with their boxes on their website, they are great."
  • "It works quite well for an open source product."
  • "From Sonic Wall, their price is much higher, because for every feature that you want to add, you have to pay. I can do the same things with pfSense, but everything is included in one price."
  • "There are a few features not included, and when you have to use those features, you have to pay for them."
  • More Netgate pfSense Pricing and Cost Advice →

  • "Very competitive pricing regarding throughput compared to other alternatives."
  • "Cheap."
  • "The subscription that was purchased is for three years, but it is usually for one year at a time."
  • "The cheapest configuration, for maybe five people, is approximately $500."
  • "The price is so small that I don't pay attention to it anymore. I think we pay a few thousand dollars for two to three years, so about $100 per month. That's for all of our users. There is an additional cost if we want to go with a deeper licensing model, but we just pay for antivirus, IPS, and main product support."
  • "I haven't seen the pricing since 2017, but it was competitive. SonicWall, Barracuda, and WatchGuard were all about the same price when we did our last pricing."
  • "Each one, for the primary unit, was $8,600 and the High Availability unit was $2,000. That's with three years of subscription and support and the Total Security Suite."
  • "We only license our corporate one and the one we have at our DR site, we don't worry about the branches. It doesn't pay for us to license the ones at the branches. What they charge for what they call basic maintenance is extremely high for those little fireboxes."
  • More WatchGuard Firebox Pricing and Cost Advice →

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    Top Answer:We are providing our services to all WatchGuard customers in the region. 
    Top Answer:We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of our… more »
    Top Answer:We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    Learn More
    Netgate
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    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    pfSense is a powerful and reliable network security appliance primarily used for security purposes such as firewall and VPN or traffic shaping, network management, and web filtering. It is commonly used by small businesses and managed service providers to protect their customers' networks and enable remote access through VPNs. 

    The solution is praised for its stability, user-friendly interface, scalability potential, open-source nature, free cost, easy installation, firewall capabilities, security features, flexibility, and simplicity. Overall, pfSense is a cost-effective solution for enterprises that need a VPN for their employees.

    pfSense Key Features

    pfSense has many key features and capabilities, including:

    • Strength and accuracy: pfSense is able to always follow either default or custom rules, making it a stronger firewall than some of its competitors. It also filters traffic separately, whether it’s coming from your internal network of devices or the open internet, allowing you to set different rules and policies for each.

    • Flexibility: pfSense can work both as a basic firewall and as a complete security system because it gives you the flexibility to integrate additional features as code where necessary.

    • Open-source: Because it is open-source, not only is pfSense free to use, but community members can contribute to the code to make it a better software.

    • User-friendly: Usually firewall products are not user-friendly because they often include complex settings, options, and features that require fine-tuning. pfSense’s interface is simple, direct, and easy to use.

    • WireGuard Support: Instead of building your own VPN using pfSense, or settling for a commercial VPN provider, you can directly integrate WireGuard with the pfSense firewall.

    • Speed Management and Fault Tolerance: pfSense’s multi-WAN feature allows your system to continue operating in case components fail.

    • Well-supported: pfSense regularly has security and feature updates. It also has a documentation site and a well-informed and knowledgeable support forum.

    Reviews from Real Users

    Below is some feedback from PeerSpot Users who are currently using the solution.

    Bojan O., CEO at In.sist d.o.o., says, “The classic features, such as content inspection, content protection, and the application-level firewall, are the most important."

    Another PeerSpot user, a chef at a media company, explains what he finds most valuable about pfSense: "The plugins or add-ons are most valuable. Sometimes, they are free of charge, and sometimes, you have to pay for them, but you can purchase or download very valuable plugins or add-ons to perform internal testing of your network and simulate a denial-of-service attack or whichever attack you want to simulate. You can also remote and monitor your network and see where the gap is."

    T.O., a VP of Business Development at a tech services company, mentions, "What I found most valuable is the cost of the platform, the flexibility of the platform, and the fact that the ongoing fees are not there as they are with the competitor."



    WatchGuard Firebox is a versatile security solution primarily used for security purposes such as firewalling, VPN, and protecting networks from outside and inside threats. It is also used for routing, multi-factor authentication, vulnerability management, and segregating industrial networks from corporate networks. 

    The product is praised for scalability, stability, user-friendliness, reasonable pricing, and good technical support. Some users use it for web filtering and hosting web pages, while others – for remote access connections and mobile VPNs. Firebox offers great protection, good performance, and flexibility without licensing limitations.

    WatchGuard Firebox Features

    WatchGuard Firebox has many valuable key features, including:

    • Policy management
    • Strong security
    • High performance
    • Network configuration for multiple clients
    • Built-in SD-WAN
    • Application control
    • Threat detection and response
    • Network discovery
    • Intuitive interface

    WatchGuard Firebox Benefits

    Some of the benefits of using WatchGuard Firebox include:

    • IT administrators can create and implement policies for content filtering, VPNs, and network inspections.
    • The solution is easy to set up, manage, and maintain.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by WatchGuard Firebox users.

    PeerSpot user Kelly C., IT Manager at a hospitality company, mentions, “One of the most valuable features is the Gateway AntiVirus. We scan all traffic as it's coming through. We also use spamBlocker to scrub spam. We use content filtering, which is critical in any corporate environment to make sure that people don't surf things they're not supposed to. WatchGuard has a very easy VPN and branch office VPN setup, so we use those pretty extensively too.It's very easy to use. In terms of performance, WatchGuard has always worked well for us. Regarding the reporting, I was in the Dimension server earlier today. It's very powerful. I like it. And the management features are easy to use. I like the fact that I can open up the System Manager client or I can just do it through the web if I'm making a quick change.”

    A Director of Information Technology at a retailer says, “Among the most valuable features is the ease of use — love the interface — of both the web interface and of the WatchGuard System Manager. It's a stable platform. The devices are pretty rock-solid.”

    Jason M., IT Director at a healthcare company, explains, “The policy monitoring and allowing different traffic flows are the most useful features for us; regulating which traffic comes in and out. In terms of the throughput and performance, we don't have a problem or any bottleneck there. We downgraded the size of our appliance because we're a small facility, and what we had before was actually too big. The one we are now going with seems to be doing a great job.” He also adds, “The management feature is pretty nice.”

    Steve R., President and Owner at Peak Communication Systems, Inc., comments, "It saves us time in the respect that we now have the template built for it so we can get in and get it done. We've had much less problems supporting Voice over IP technologies from different companies. Because our client base has grown over the years, we're probably saving 20 to 30 man-hours a month now that we've got this on a good stable level."

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    Nerds On Site Inc., RKC Development Inc., Expertech, Fisher's Technology, Ncisive, Consulting, CPURX, Vaughn's Computer House Calls, Imeretech LLC, Digital Crisis, Carolina Digital Phone, Technigogo Technology Services, The Simple Solution, SwiftecITInc, Rocky Mountain Tech Team, Free Range Geeks, Alaska Computer Geeks, Lark Information Technology, Renaissance Systems Inc., Cutting Edge Computers, Caretech LLC, GoVanguard, Network Touch Ltd, P.C. Solutions.Net, Vision Voice and Data Systems LLC, Montgomery Technologies, Techforce, Concero Networks, ASONInc, CPS Electronics and Consulting, Darkwire.net LLC, IT Specialists, MBS-Net Inc., VOICE1 LLC, Advantage Networking Inc., Powerhouse Systems, Doxa Multimedia Inc., Pro Computer Service, Virtual IT Services, A&J Computers Inc., Envision IT LLC, CommunicaONE Inc., Bone Computer Inc., Amax Engineering Corporation, QPG Ltd. Co., IT 101 Inc., Perfect Cloud Solutions, Applied Technology Group Inc., The Digital Sun Group LLC, Firespring
    Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider8%
    Manufacturing Company6%
    REVIEWERS
    Manufacturing Company9%
    University9%
    Comms Service Provider8%
    Marketing Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Comms Service Provider14%
    Government8%
    Educational Organization6%
    REVIEWERS
    Manufacturing Company18%
    Construction Company11%
    Computer Software Company7%
    Real Estate/Law Firm5%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider11%
    Government6%
    Educational Organization5%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise32%
    Large Enterprise41%
    REVIEWERS
    Small Business69%
    Midsize Enterprise19%
    Large Enterprise12%
    VISITORS READING REVIEWS
    Small Business33%
    Midsize Enterprise19%
    Large Enterprise48%
    REVIEWERS
    Small Business65%
    Midsize Enterprise22%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business42%
    Midsize Enterprise19%
    Large Enterprise39%
    Buyer's Guide
    Netgate pfSense vs. WatchGuard Firebox
    May 2024
    Find out what your peers are saying about Netgate pfSense vs. WatchGuard Firebox and other solutions. Updated: May 2024.
    770,292 professionals have used our research since 2012.

    Netgate pfSense is ranked 1st in Firewalls with 128 reviews while WatchGuard Firebox is ranked 13th in Firewalls with 78 reviews. Netgate pfSense is rated 8.6, while WatchGuard Firebox is rated 8.6. The top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". On the other hand, the top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". Netgate pfSense is most compared with OPNsense, Sophos XG, KerioControl, Sophos UTM and SonicWall TZ, whereas WatchGuard Firebox is most compared with Sophos XG, OPNsense, SonicWall TZ, Meraki MX and Cisco Secure Firewall. See our Netgate pfSense vs. WatchGuard Firebox report.

    See our list of best Firewalls vendors and best Firewalls vendors.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.