WatchGuard Firebox Reviews

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Real User
IT Manager at a engineering company
Aug 06 2019

What is most valuable?

One of my favorite features is the Geolocation service, where you can actually block specific activity or IP addresses registered to certain countries. For example, I… more »

How has it helped my organization?

With WatchGuard, I've got a lot of WebBlocker rules set up which help quite a bit, blocking a lot of suspicious and parked domains. Between WebBlocker, the Botnet… more »

What needs improvement?

Reporting is something you've got to set up separately. It's one of those things that you've got to put some time into. One of the options is to set up a local report… more »

What's my experience with pricing, setup cost, and licensing?

We had a trade-in offer at the end of our first three-year term. As a result, we pretty much got a free device by buying the three-year subscription. It was around $3,000… more »

Which solution did I use previously and why did I switch?

We didn't have anything like this before, so it's not necessarily saving me time, but it did add a whole other level of security to our network, which we really… more »

What other advice do I have?

Do your research. It's not impossible. Do things in a logical order and make sure you understand what you're doing and how you're going to do it. Once you understand it… more »

Which other solutions did I evaluate?

We probably looked at SonicWall and ForcePoint, but it's been a number of years so I don't recall much of that process.
JasonGiles
Real User
IT Manager at WTS Media (Wholesale Tape & Supply)
Oct 20 2019

What is most valuable?

The basic firewall features, or just the routing, are the most valuable because that's how we configure our network. The second valuable feature would be the branch… more »

How has it helped my organization?

The biggest way that it has advanced us is that when we started adding additional locations, it became surprisingly easy to do that, to create branch-office VPNs. When I… more »

What needs improvement?

We have several branch offices. Those things run, you forget about them. My biggest gripe was when I went to update some of my devices, to try to make some speed… more »

What's my experience with pricing, setup cost, and licensing?

I buy a three-year renewal on the main device, which is usually around $3,000 to $4,000. They usually upgrade the device when I do it. You get a big discount when you do… more »

Which solution did I use previously and why did I switch?

It was so long ago, but I used some PC-based proxies at the time. So there was something before this solution, but my first, actual, dedicated appliance was WatchGuard. It… more »

What other advice do I have?

Make sure you buy the device that fits your environment. Don't try to do too much with too little. You can buy one of the edge devices, and you could technically run a… more »

Which other solutions did I evaluate?

I can't remember what we looked at, at that time. I have looked at more recent solutions like Untangled, SonicWall, and the like, just to see what else is out there.
Learn what your peers think about WatchGuard Firebox. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,168 professionals have used our research since 2012.
Kelly Carlisle
Real User
Manager IT at a hospitality company with 501-1,000 employees
Apr 05 2020

What is most valuable?

* One of the most valuable features is the Gateway AntiVirus. We scan all traffic as it's coming through. * We also use spamBlocker to scrub spam. * We use content filtering, which is critical in any… more »

How has it helped my organization?

The solution provides our business with layered security. An example would be the intrusion protection on anything that is internet-facing. We host our own mail server and I regularly see that… more »

What needs improvement?

WatchGuard could be a little more robust in reporting. I get requests a lot to figure out people's internet traffic. We want to know what people are doing when they are on the internet. There is still… more »

What's my experience with pricing, setup cost, and licensing?

Getting a WatchGuard for the first three years pays for the hardware. I think it's cheaper to keep doing hardware upgrades at every software renewal, rather than just pay for maintenance to keep a… more »

What other advice do I have?

Invest in some Professional Services. Although you can absolutely pull it out of the box and deploy it — and we've done that before — it's always good to have somebody that you can ask about best… more »

Which other solutions did I evaluate?

WatchGuard was brought in by one of my predecessors. I left this company for a little while and went to go work for a credit union, and that was a completely Cisco shop, so I got to experience both of… more »
Joseph Jansen
Real User
IT Specialist at Art Students League
Jul 30 2019

What is most valuable?

What I like most is the analytical side. It's pretty simple to understand when you want to do any diagnostics on your network. If you want to go in and see what packages… more »

How has it helped my organization?

It has made firewall configuration really simple. It doesn't take years of training or certificates to go in and manage it. That's a big deal. We set up our firewall… more »

What needs improvement?

One of the things that is always valuable is workshops. It's really hard to get away and do webinars, but what I would like is a selection of webinars. I see WatchGuard… more »

What's my experience with pricing, setup cost, and licensing?

There are no costs in addition to the standard licensing fees. It was pretty much, "Get the license and you're good to go for the year."

Which solution did I use previously and why did I switch?

We were looking for a solution. The engineer that I had knew of WatchGuard and thought it was probably a good idea, and that was the whole strategy. He had worked with it… more »

What other advice do I have?

I wouldn't hesitate to implement this solution. Particularly if you're down to an IT staff of one, this is a really good solution. If you're that small and your IT staff… more »

Which other solutions did I evaluate?

We looked at Cisco in addition to WatchGuard. We didn't look at anything else.
Reviewer843600
Real User
Director of Information Technology at a retailer with 201-500 employees
Jun 16 2020

What is most valuable?

* Among the most valuable features is the ease of use — love the interface — of both the web interface and of the WatchGuard System Manager. * It's a stable platform. The… more »

How has it helped my organization?

The solution simplifies traffic management. It has features that let me automatically reboot the wireless access points on a weekly basis. For us, that has been really… more »

What needs improvement?

If they could make the traffic monitoring easier that would be great. I don't use it that frequently, but I would like to see some improvements in the ease of use of that… more »

What's my experience with pricing, setup cost, and licensing?

I'd love it to be cheaper, but as long as long as they're being fair with me, it's a good value.

Which solution did I use previously and why did I switch?

WatchGuard was already installed here when I came onboard and that was one of the reasons I got hired. I'd had experience with WatchGuard before and I knew about the… more »

What other advice do I have?

Take a good hard look at it. The interface is pretty easy to work with. The devices are consistently good. It has a lot of features and the boxes are hard-working. They… more »

Which other solutions did I evaluate?

I've never had a need to evaluate other options.
Jason Markle
Real User
IT Director at a healthcare company with 1-10 employees
Apr 13 2020

What is most valuable?

The policy monitoring and allowing different traffic flows are the most useful features for us; regulating which traffic comes in and out. In terms of the throughput and… more »

How has it helped my organization?

It helps keep unwanted traffic from coming in, or traffic from going out that we don't want to see out there. If we have unwanted traffic coming in, traffic that we don't… more »

What needs improvement?

I'm not really impressed with the reporting side of it. It may be something I just haven't figured out very well, but it's hard to filter down on reporting of the actual… more »

What's my experience with pricing, setup cost, and licensing?

The pricing of WatchGuard is probably a little higher than the SonicWall, but it makes up for it in dependability. It's worth it to me, especially since it's not much… more »

Which solution did I use previously and why did I switch?

I moved here in 2013 and the company was using the WatchGuard at that point.

What other advice do I have?

My advice would be go for it. We've not had any problem with it. We've been very pleased, especially with the newer WatchGuard we've put in place. It's very responsive. It… more »

Which other solutions did I evaluate?

I used the SonicWall at another hospital in southwest Arkansas. WatchGuard has come quite a way, as far as the Fireware Web UI goes. The GUI application has become better… more »
Real User
Network Administrator at a retailer
Dec 05 2019

What is most valuable?

It's hard to pick one feature over another. But if I had to pick one, the UTM would be the most valuable because of the notification. I get notified via email if there is… more »

How has it helped my organization?

One of the main ways it has helped is that we use site-to-site VPN a lot, as well as remote access ACLs and client-to-VPN. Prior to WatchGuard, for example, we used to use… more »

What needs improvement?

Websense is an application that monitors and filters internet traffic. Websense was derived from WatchGuard. But when you go to WatchGuard to actually implement that… more »

What's my experience with pricing, setup cost, and licensing?

We have had two-year deals in the past, but recently we decided to go with annual. The cost was somewhere in the vicinity of $2,000 to $3,000 for each one, depending on if… more »

Which solution did I use previously and why did I switch?

We have always been using Cisco. They decided that WatchGuard would be beneficial to keep because it's GUI and it's a lot easier to work with than other products… more »

What other advice do I have?

Educate yourself. Read documentation and watch videos online. Since the administrators are going to use it, they should educate themselves on WatchGuard. Keep a cheap, old… more »

Which other solutions did I evaluate?

They figured if they were going to get something different then it would have to be something very user-friendly for the administrators, because I'm the only one who is… more »
Steve Rubin
Reseller
President and Owner at Peak Communication Systems, Inc.
Aug 19 2020

What is most valuable?

We can open or close individual ports, which most can, but I like the way that this programs. Meaning its GUI interface versus Cisco's, where their interface is still not… more »

How has it helped my organization?

Firebox's reporting and management features have been very helpful to us. Unfortunately, we don't always have them turned on at the right time. That's something we have to… more »

What needs improvement?

The pricing could be improved. It is definitely one of the more expensive products, though you can't really compare it to Ubiquiti or SonicWall.

What's my experience with pricing, setup cost, and licensing?

They license it. When we buy it, we buy it with a three-year license. That's the most cost-effective way to do it. So, if you're going to buy it, then buy it with the… more »

Which solution did I use previously and why did I switch?

We see cases where several of our clients are switching from a different firewall to WatchGuard. With Cisco, it depends on who's supporting it. SonicWall seems to give us… more »

What other advice do I have?

It is a great piece of hardware. The learning curve for this solution depends on your background. If you have some technology background, implementing it will probably be… more »

Which other solutions did I evaluate?

Our experience has been that Firebox actually performs a little better than some of its competitors as far as throughput goes. However, it depends on how much of their… more »
See 30 More WatchGuard Firebox Reviews

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User Assessments By Topic About WatchGuard Firebox

Learn what your peers think about WatchGuard Firebox. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
437,168 professionals have used our research since 2012.

WatchGuard Firebox Questions

What is WatchGuard Firebox?

WatchGuard's approach to network security focuses on bringing best-in-class, enterprise-grade security to any organization, regardless of size or technical expertise. Ideal for SMBs and distributed enterprise organizations, our award-winning Unified Threat Management (UTM) appliances are designed from the ground up to focus on ease of deployment, use, and ongoing management, in addition to providing the strongest security possible.

WatchGuard Firebox customers

Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence

Read Archived Reviews