WatchGuard Firebox Reviews

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Real User
IT Manager at a engineering company
Aug 06 2019

What is most valuable?

One of my favorite features is the Geolocation service, where you can actually block specific activity or IP addresses registered to certain countries. For example, I… more»

How has it helped my organization?

With WatchGuard, I've got a lot of WebBlocker rules set up which help quite a bit, blocking a lot of suspicious and parked domains. Between WebBlocker, the Botnet… more»

What needs improvement?

Reporting is something you've got to set up separately. It's one of those things that you've got to put some time into. One of the options is to set up a local report… more»

What's my experience with pricing, setup cost, and licensing?

We had a trade-in offer at the end of our first three-year term. As a result, we pretty much got a free device by buying the three-year subscription. It was around $3,000… more»

If you previously used a different solution, which one did you use and why did you switch?

We didn't have anything like this before, so it's not necessarily saving me time, but it did add a whole other level of security to our network, which we really… more»

What other advice do I have?

Do your research. It's not impossible. Do things in a logical order and make sure you understand what you're doing and how you're going to do it. Once you understand it… more»

Which other solutions did I evaluate?

We probably looked at SonicWall and ForcePoint, but it's been a number of years so I don't recall much of that process.
JasonGiles
Real User
IT Manager at WTS Media (Wholesale Tape & Supply)
Oct 20 2019

What is most valuable?

The basic firewall features, or just the routing, are the most valuable because that's how we configure our network. The second valuable feature would be the branch… more»

How has it helped my organization?

The biggest way that it has advanced us is that when we started adding additional locations, it became surprisingly easy to do that, to create branch-office VPNs. When I… more»

What needs improvement?

We have several branch offices. Those things run, you forget about them. My biggest gripe was when I went to update some of my devices, to try to make some speed… more»

What's my experience with pricing, setup cost, and licensing?

I buy a three-year renewal on the main device, which is usually around $3,000 to $4,000. They usually upgrade the device when I do it. You get a big discount when you do… more»

If you previously used a different solution, which one did you use and why did you switch?

It was so long ago, but I used some PC-based proxies at the time. So there was something before this solution, but my first, actual, dedicated appliance was WatchGuard. It… more»

What other advice do I have?

Make sure you buy the device that fits your environment. Don't try to do too much with too little. You can buy one of the edge devices, and you could technically run a… more»

Which other solutions did I evaluate?

I can't remember what we looked at, at that time. I have looked at more recent solutions like Untangled, SonicWall, and the like, just to see what else is out there.
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Joseph Jansen
Real User
IT Specialist at Art Students League
Jul 30 2019

What is most valuable?

What I like most is the analytical side. It's pretty simple to understand when you want to do any diagnostics on your network. If you want to go in and see what packages… more»

How has it helped my organization?

It has made firewall configuration really simple. It doesn't take years of training or certificates to go in and manage it. That's a big deal. We set up our firewall… more»

What needs improvement?

One of the things that is always valuable is workshops. It's really hard to get away and do webinars, but what I would like is a selection of webinars. I see WatchGuard… more»

What's my experience with pricing, setup cost, and licensing?

There are no costs in addition to the standard licensing fees. It was pretty much, "Get the license and you're good to go for the year."

If you previously used a different solution, which one did you use and why did you switch?

We were looking for a solution. The engineer that I had knew of WatchGuard and thought it was probably a good idea, and that was the whole strategy. He had worked with it… more»

What other advice do I have?

I wouldn't hesitate to implement this solution. Particularly if you're down to an IT staff of one, this is a really good solution. If you're that small and your IT staff… more»

Which other solutions did I evaluate?

We looked at Cisco in addition to WatchGuard. We didn't look at anything else.
Hiro Amano
Real User
IT Manager at Yamazen Inc
May 22 2019

What is most valuable?

The most valuable feature is the GUI, especially the real-time bandwidth usage report. Also, its integration with WiFi access points is nice. The product's usability is… more»

How has it helped my organization?

We were using Websense before, for website filtering, and we had to configure the device to block and monitor. Then we would go to Cisco to configure the firewall ports… more»

What needs improvement?

I don't know if it's just my version, but the WiFi access point integration has just started. It's getting better but if there were more reporting of the devices that are… more»

What's my experience with pricing, setup cost, and licensing?

The price is so small that I don't pay attention to it anymore. I think we pay a few thousand dollars for two to three years, so about $100 per month. That's for all of… more»

If you previously used a different solution, which one did you use and why did you switch?

We were using Cisco Professional Services whenever we had to tweak our IP forms or QoS and those advanced types of changes. The outside consultants were costing us money… more»

What other advice do I have?

If you have a small IT staff and want an easy-to-set-up solution, I would one hundred percent recommend WatchGuard. If you have a very serious, big IT department and a big… more»

Which other solutions did I evaluate?

At the time we made the switch to WatchGuard we were also using two or three different solutions to manage security and our internet connection. We were using Symantec… more»
Jon Leib
Real User
Information Technology Specialist at a healthcare company with 51-200 employees
Aug 07 2019

What is most valuable?

One of the most valuable features is the Geolocation. Because we aren't a multinational corporation, it allows me to look at things which might be suspicious to make sure… more»

How has it helped my organization?

One of the things that it has done is we have been able to start cutting down on extraneous web traffic. We make sure that our bandwidth is being used for business… more»

What needs improvement?

We do a lot of work with cloud-based and Internet-based vendors. A lot of times when we are on the phone with them, I find that it is a bit more technical than they are… more»

What's my experience with pricing, setup cost, and licensing?

I think we might be subscribed to one or two of the premium features.

If you previously used a different solution, which one did you use and why did you switch?

We were just using on system firewalls. We were getting to the point where we needed to consider a network-based solution of a physical firewall. WatchGuard came highly… more»

What other advice do I have?

Take a look at the needs of your business and how reactive you need to have your firewall solution be. One of the major selling points for our corporate board was: As new… more»

Which other solutions did I evaluate?

We were evaluating a Cisco solution as well.
JimWarren
Real User
IT Manager at Horizon Forest Products
Jul 30 2019

What is most valuable?

The firewall aspect and the branch office VPNs are the most valuable features. They just plain work. We don't have any issues with it. We don't have to spend a lot of time… more»

How has it helped my organization?

The WatchGuard devices allow us to self-manage our network and our branch office VPNs. As a result, we've saved ourselves a lot of money, without compromising our… more»

What needs improvement?

We use WatchGuard to manage our failover for internet. If a primary internet goes down, it does a failover to the secondary the internet. However, what it doesn't do so… more»

What's my experience with pricing, setup cost, and licensing?

When we bought them we got a three-year license for each device. The two larger devices are about $1,000 each and the smaller ones are about $500 or $600 each. There are… more»

If you previously used a different solution, which one did you use and why did you switch?

We had a third-party MPLS network that managed all of the cloud-based software but it was very expensive. It was similar in effect, but it was a third-party, as opposed to… more»

What other advice do I have?

It's worth it, depending on your current network environment. If you are in the same situation we were in, it's really a no-brainer going from the MPLS network to… more»

Which other solutions did I evaluate?

We didn't evaluate other options. The WatchGuard reseller was a company we had done business with before and they recommended it right out of the gate. We went with that.
Richard Marcin
Real User
Sr. Systems Administrator at a individual & family service with 201-500 employees
May 28 2019

What is most valuable?

The Application Control and web blocker have been very valuable because they let me control the outgoing traffic of my users and keep them off of both productivity wasters… more»

How has it helped my organization?

It is one of the layers of our security and it definitely does protect us from many attack vectors. Between the antivirus scanning, the blocking, and DNSWatch, it is… more»

What needs improvement?

The product could have some more predefined service protocols in the list, which don't have to manually be defined. But that's very low hanging fruit. The documentation… more»

What's my experience with pricing, setup cost, and licensing?

They are well priced for the market and offer discounts for competitor trades and model upgrades which are definitely worth taking advantage of.

If you previously used a different solution, which one did you use and why did you switch?

I moved from FortiGate. The reasons i switched include price - WatchGuard is a lot more cost-effective than FortiGate - and complexity. FortiGate is very complicated, had… more»

What other advice do I have?

I would definitely recommend using WatchGuard. I would also recommend taking one of the courses that goes through all the features of the device and the way it is… more»

Which other solutions did I evaluate?

FortiGate and WatchGuard were the only two I've evaluated recently.
Joseph Redmond
Real User
Woodworker at Creative Woodworking NW
Aug 01 2019

What is most valuable?

* Safety * Uptime The solution's reporting and management features are good.

How has it helped my organization?

It protects me against malicious websites, as well as malicious downloads, as a perimeter anti-virus. I've also seen it blocking a lot of pings and different probes. A… more»

What needs improvement?

I would like to see more simplified management of the firewall. It's something that I've had to bring in outside support for - for setting up the firewall - because I… more»

What's my experience with pricing, setup cost, and licensing?

The cost three years ago was about $800. There were no additional costs beyond the initial purchase.

If you previously used a different solution, which one did you use and why did you switch?

I used Ubiquity. I switched because it was not stable and it would not provide a lot of the services that I needed.

What other advice do I have?

If you can understand the way the firewall works, the logic of the firewall, it will serve you really well. It's a very stable, great product. I started with a T10. I… more»

Which other solutions did I evaluate?

The reseller recommended WatchGuard, so that's what I went with.
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Find out what your peers are saying about WatchGuard, Fortinet, pfSense and others in Firewalls. Updated: September 2019.
372,906 professionals have used our research since 2012.

WatchGuard Firebox Questions

What is WatchGuard Firebox?

WatchGuard's approach to network security focuses on bringing best-in-class, enterprise-grade security to any organization, regardless of size or technical expertise. Ideal for SMBs and distributed enterprise organizations, our award-winning Unified Threat Management (UTM) appliances are designed from the ground up to focus on ease of deployment, use, and ongoing management, in addition to providing the strongest security possible.

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