Compare Polarion ALM vs. ServiceNow IT Business Management

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Most Helpful Review
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Find out what your peers are saying about Polarion ALM vs. ServiceNow IT Business Management and other solutions. Updated: September 2020.
442,517 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The initial setup of this solution was straightforward, and there were not too many problems with it.""You can see the work ticket and you can circulate that within the teams. You can define your flows, customize according to your needs, and you can create dashboards and create the reports according to your needs.""We had a nice experience with technical support.""It meets with everybody's needs without having to grab plugins."

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"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided.""The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete.""The program is stable.""The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it.""The interface is extremely user-friendly.""Stable and scalable solution."

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Cons
"The interface for this solution needs to be made more user-friendly to provide a better user experience.""The most important thing for them to improve should be platform-independent features. They should also provide extensive pipelines and release pipelines that we can define and we can work on.""The ease-of-use could be improved a little.""Technical support needs some improvement."

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"The timing reporting module, and how it's used is a bit difficult to understand. Everything related to project management is quite extensive. It needs to be simplified. At first, our users didn't want to use it, because it seems a bit complex.""The cost could be improved. The solution is quite pricey.""The interface isn't user-friendly.""The only issue for us is the pricing. It’s quite high in comparison with the competition.""I would like to see some artificial intelligence incorporated into the management functions.""Dashboard interface is limited functionally and not very user friendly"

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Pricing and Cost Advice
"The license model is okay for large companies but would be quite expensive for smaller enterprises.""If the pricing would come down and it was more affordable then we wouldn't have to switch."

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Top Answer: Stable and scalable solution.
Top Answer: I’m not a business owner, so I can’t speak to the pricing. I’m not sure if it’s expensive or not because I haven’t taken the time to compare pricing. However, it’s my understanding that it is a bit… more »
Top Answer: One of the key areas important to me is the reporting side. The dashboard interface is limited functionally and is not very user friendly or particularly intuitive so that, for example, if you want to… more »
Ranking
Views
2,200
Comparisons
1,612
Reviews
4
Average Words per Review
611
Avg. Rating
6.8
Views
1,091
Comparisons
856
Reviews
6
Average Words per Review
473
Avg. Rating
8.5
Popular Comparisons
Compared 25% of the time.
Compared 19% of the time.
Compared 12% of the time.
Compared 12% of the time.
Also Known As
ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
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Siemens
ServiceNow
Overview

The world’s first 100% browser-based ALM enterprise solution, which enables seamless collaboration across disparate teams, multi-directionally linked work items, full traceability, accelerated productivity and automated proof of compliance.

ServiceNow provides us an integratd platform that manages both IT Operations as well as the Delivery lifecycle. ... It also, creates the necessary insights to make better business decisions from.

Offer
Learn more about Polarion ALM
Learn more about ServiceNow IT Business Management
Sample Customers
Engineering Ingegneria Informatica, IBS AG, Zumtobel GroupProximus, UNT SYSTEM, SAP SuccessFactors
Top Industries
VISITORS READING REVIEWS
Computer Software Company27%
Manufacturing Company22%
Comms Service Provider19%
Construction Company6%
VISITORS READING REVIEWS
Computer Software Company40%
Comms Service Provider10%
Insurance Company7%
Retailer6%
Company Size
No Data Available
REVIEWERS
Small Business43%
Midsize Enterprise29%
Large Enterprise29%
Find out what your peers are saying about Polarion ALM vs. ServiceNow IT Business Management and other solutions. Updated: September 2020.
442,517 professionals have used our research since 2012.
Polarion ALM is ranked 9th in Enterprise Agile Planning Tools with 4 reviews while ServiceNow IT Business Management is ranked 4th in Enterprise Agile Planning Tools with 6 reviews. Polarion ALM is rated 6.8, while ServiceNow IT Business Management is rated 8.6. The top reviewer of Polarion ALM writes "The amount of document control, combined with review and release probabilities and signatures is really useful". On the other hand, the top reviewer of ServiceNow IT Business Management writes "Stable and scalable, could improve dashboards and visualization". Polarion ALM is most compared with Jira, PTC Integrity, codeBeamer ALM, TFS and Microsoft Azure DevOps, whereas ServiceNow IT Business Management is most compared with Microsoft Azure DevOps, Broadcom Clarity PPM, Alfabet IT Planning & Portfolio Management, Micro Focus ALM Octane and Jira. See our Polarion ALM vs. ServiceNow IT Business Management report.

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