We performed a comparison between ProcessMaker and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like most is the seamlessness of the workflow capabilities."
"Its performance, stability, and security are fine."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"It is a low-code platform, that is very intuitive."
"The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows."
"Creatio also provides us with scalability, performance and agility."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"It does not have the ability to run one single large process."
"Numerous options can make implementation confusing."
"I can have several types of contacts, customers, employees, partners, and so on, and I would like to have a different view for each type of contact in the list view. Currently, there is no way to configure this. This is something I would like Creatio to improve. In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication."
"Studio Creatio is a new product in the market, making its lack of maturity an area of concern."
"The mobile version of the solution could be improved. It's hard to customize it."
"HRM is an area where Studio Creatio lacks and needs to improve."
Earn 20 points
ProcessMaker is ranked 37th in Business Process Management (BPM) while Studio Creatio is ranked 27th in Business Process Management (BPM) with 12 reviews. ProcessMaker is rated 7.6, while Studio Creatio is rated 8.8. The top reviewer of ProcessMaker writes "Easy to learn, automates our manual processes to make things easier, and saves us time and money". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". ProcessMaker is most compared with Camunda, Apache Airflow, Bonita, Appian and Nintex Process Platform, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, Bizagi and Camunda. See our ProcessMaker vs. Studio Creatio report.
See our list of best Business Process Management (BPM) vendors.
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