ProcessMaker Overview

ProcessMaker is the #20 ranked solution of our BPM Software. It is rated 4.0 out of 5 stars, and is most often compared to Camunda BPM: ProcessMaker vs Camunda BPM

What is ProcessMaker?

ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

ProcessMaker is also known as ProcessMaker Workflow Management & BPM, ProcessMaker BPM.

ProcessMaker Buyer's Guide

Download the ProcessMaker Buyer's Guide including reviews and more. Updated: November 2020

ProcessMaker Customers
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
ProcessMaker Video

ProcessMaker Reviews

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Somadina Leo
Operational Risk Analyst at a financial services firm with 5,001-10,000 employees
Real User
Top 5Leaderboard
Jan 25, 2020
Easy to learn, automates our manual processes to make things easier, and saves us time and money

What is our primary use case?

ProcessMaker is an Omnibus-style software. We use it for many of the services within the bank, such as generating a form or filling out a form that passes through different layers of approval. There are several processes that this solution assists us with. Personally, I use ProcessMaker for five different reports that each includes a workflow. Each report has to be generated and then goes through different levels of change before it's approved and the document is finalized.

Pros and Cons

  • "What I like most is the seamlessness of the workflow capabilities."
  • "This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."

What other advice do I have?

The hardest part of implementing this solution is what happens before it is deployed. We were involved in creating some of the processes that we had already been doing manually. We interacted with the IT business person to translate those processes into their business requirement that is compatible with ProcessMaker. Once we were through that stage, the rest of it was just training people on how to use the platform. At that point, it wasn't difficult for my team to use it. When you train somebody on a particular workflow, you don't have to train them a second time on a different process. It is…