ProcessMaker Reviews

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Real User
Operational Risk Analyst at a financial services firm with 5,001-10,000 employees
Jan 25 2020

What is most valuable?

What I like most is the seamlessness of the workflow capabilities. It makes the workflow a lot easier and more automated than our previous manual processes. This solution is easy to learn and you can teach anybody how to use it. We have… more»

How has it helped my organization?

Using ProcessMaker has eliminated a lot of paper use, saving us costs when it comes to hard copies. The reason is that when we have to do a memo, it was previously done on paper. It was reviewed and then we would print it.

What needs improvement?

This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects. This will make it more impactful because as it is now, the reports have to be created… more»

Which solution did I use previously and why did I switch?

Prior to implementing ProcessMaker, each team had their own software. We had BPMS iPoint in my team, but other branches used different solutions. ProcessMaker is much simpler and easier to use than our previous solution, and it is also more… more»

What other advice do I have?

The hardest part of implementing this solution is what happens before it is deployed. We were involved in creating some of the processes that we had already been doing manually. We interacted with the IT business person to translate those… more»

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User Assessments By Topic About ProcessMaker

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ProcessMaker Questions

What is ProcessMaker?

ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

Also known as
ProcessMaker Workflow Management & BPM, ProcessMaker BPM
ProcessMaker customers
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
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