Most Helpful Review
"Time machine" feature allows us to go back a few seconds or a few minutes, to before a ransomware attack
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
We are using a KVM system in our cloud, and this solution works very well with it.
It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.
It's very stable.
It's the leader in backup and archiving.
It is much more scalable and flexible than everything else in the market.
In the VM, we have Live Recovery, Live Mount, and Live Sync.
Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required.
It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope.
The whole product is based on point-in-time restore capabilities built into their storage appliance, and no one else I know does that.
The unit has been running at 100% without an issue.
Any time I have needed anything, from a simple question to someone to be onsite, the customer service has been exceptional.
The Reduxio unit is superior in its ability to recover from any second.
It has a very intuitive interface, it integrates more smoothly with our steps. With a different product from a different manufacturer, there are a lot more steps required to set up a volume, to make it available in VMware and to utilize it there.
We like the way the Reduxio is designed, the way the managing/operating end is just so much easier; fewer steps, more intuitive steps. It has a number of features baked into it that, in other products, are additional licensed components, like compression and dedupe.
The biggest feature, and one of the reasons we use it with the file shares, is its continuous Snapshotting. We can go back to almost to any point in time, not only to last night at midnight or a week ago, but 10 minutes ago or three-hours-and-so-many-seconds, or whatever the case may be. We already had a brush with ransomware in the past, so it's good to know we can dial back to just before a mishap happens.
It's very intuitive, has a very modern interface. Instead of making the user set up a million parameters for things that the system knows better anyway, they put all the intelligence in the product and made the controls much easier.
I would rate the solution's web interface at eight out of ten. It's just fantastic and intuitive. It's so easy to use. I've never done any formal training on Rubrik, but I was able to quickly come to grips with its capabilities.
The archiving, off-of-box, is awesome. It lets you put your data where you want it and gives you the peace of mind of having more than one copy of it. And it's smart about the way that it does the archiving. It doesn't just copy one-for-one. It does all of its processing of the deduplication and compression before it sends it off to the archive, which helps with our cloud costs.
The solution’s ransomware recovery, from a security perspective, is one of the biggest features of the product. We don't have to worry about the operational complexity of air-gapped backups and can rely more on the immutability approach. It is a highly valued feature in this solution.
The Live Mount is one of the most valuable features Rubrik has. It gives me an opportunity to run DR testing. For any patching or DR testing that I need to do, I'm able to run it as if it were my production system but, in reality, it's just a copy of my production system.
The fact that the API is so available to us with the playground — there's an internal and public playground — is also valuable. We can write API calls — and although I'm sure there's a way we could hurt the data — we write those calls with a lot of certainty that we won't be destroying anything. We write these API calls using really easy mechanisms and generate automation a lot faster.
Also, the web interface is really great. The design, from a user-experience standpoint, is really straightforward and easy to use... they nailed it. Usually, from the very first panel, the dashboard that you land on after login, you've got most of your functionality right around where you need it to be. You've got your new items on the left, you've got your support on the top right. Nothing really seems out of place or just stuck in someplace.
The tech support is extremely helpful.
The live mounting and compatibility of different operating systems is great.
This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.
I think the one thing that could be improved is the customer experience. The interface should be more user friendly.
The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.
Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't.
Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues.
We previously had difficulty with the support being foreign.
The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves.
You need quite a lot of human resources to maintain a Commvault environment, to keep it operational. Also, it would be nice to if there were an easier way set up some Commvault components.
The only critique that we have is it needs the ability to have local users added. You have to log in as one built-in admin account. You can't create your own.
It would be helpful to have the ability to recover virtual machines individually without having to restore the full LUN.
t would be helpful to have a mobile app to monitor the storage array remotely.
Needs to be made easier to use with slightly older versions of VMware.
The ability to look at data at a file level would be useful, as well as the ability recover at that level. Right now, you can only recover whole volumes.
The only thing that I'd like to see, at some point in time, is having the storage array being able to detect a ransomware attack. When you get hit by a ransomware it rewrites every block in your guest's virtual machine. So there should be a way for them to be able to detect that: "Hey, this is unusual, to see every block of this guest being rewritten all at one time," and then flag that as potential malware or ransomware.
Scalability is a little unusual. We came from the NetApp world where, if you needed more disk space, you just added more drives into the chassis, whereas with Reduxio, if you need more disk space, you have to buy a new chassis.
the only thing I would say negative about Reduxio is the cabling was a little bit confusing at first, but now that we understand it, it's easy. It was just so different from what we've seen before. That was the only hard part to get used to. The storage array is fully redundant, so there are some cross-connect cables that you have to run, from the A side to the B side, and the B side back to the A side, and we've just never seen anything like that before. But now that I understand the design, it makes complete sense. But initially it was confusing.
We would like to be able to do granular restores directly from Exchange. Also, more granular management of VM backups would help.
The deployment and configuration of the backup service is something that could be streamlined a little bit, particularly when you're trying to do a SQL workload. You have to install a backup service on the server. You only have to do it once and then you're done, but you have to do that on every server that you want to protect.
There is room for improvement through a further extension of their Office 365 backup platform. In addition, it's still a bit cost-prohibitive to backup NAS. Those would be the two primary areas for improvement.
[A] feature that the product can improve on is being able to restore Active Directory at a more granular level. For example, it would be good if we could restore actual memberships for users instead of the entire server.
I have a personal want which might not necessarily make sense with Rubrik as a company or Rubrik as a software, but it'd be really nice if they could also handle things like item-level backups and restores of Active Directory objects and DNS and DCP objects.
Its cost is high.
I would like to have a built-in index searching ability of files/system files within the Rubrik interface to determine if a file or item exists, rather than just recovering it, and then doing a search for the file afterwards.
Global management of multiple systems is lacking, as is reporting across multiple installed units.
Pricing and Cost Advice
The price could perhaps be lower as well.
In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually.
Compared to other competitors and vendors the pricing is fair.
The licensing is very simple with Reduxio. It is actually one of the attractions, unlike some of the other products. The other product we're using, in some of its incarnations, has extremely complex pricing, with every spindle having an associated license and fees. With Reduxio it's very simple. For the box - the hardware comes in essentially one configuration for the chassis, the unit (and you can buy multiple units and daisy-chain them) - there is no "a-la-carte," so many drives of this kind or that kind, etc. It has a basic hardware configuration. Then, through the software license, they allocate or assign you the right to use the full capacity, or half of it, or a quarter of it. Of course, if you're not using the full capacity but need to, it is a simple phone call to upgrade. It's as simple as it gets.
Set up costs are minimal. We were early adopters so we received really good pricing.
I think that you are able to buy a minimum capacity, then grow your capacity within the box as you expand your data needs.
ROI is how much (time, money, resources) you will save in case of a ransomware attack because you had this box.
I think the pricing is good value, because you're not just buying a storage array, you're buying a backup solution and a DR solution and a "time machine" solution, all bundled in one storage array. When we had NetApp storage we had to then go out and buy a copy of Veeam which is a backup solution. With the Reduxio, you still need to do backups but you don't need that software product.
You want the best, you've got to pay for the best, that's all. In terms of licensing, just work with your VAR. The features, overall, were just too good to pass up, even though it comes at a premium.
Only one device is sold. Negotiate the initial storage, but you can start small and move up with ease. Negotiate.
One of the key selling points of the Reduxio was that it really is fully licensed for the unit. There are no additional licenses needed for the product, which really helps scalability. There were no additional options to purchase, per se. They were already wrapped into the product.
We pay yearly and it's based on the number of bricks.
We do perpetual licensing... It was all based on the amount of storage we needed to use. We did a cost analysis compared to Tivoli and it was in line with other solutions.
It is a great value, but its cost is still a bit high.
The product is not cheap, but for good reason. It simply works and is very fast.
Rubrik is not cheap. Hopefully, you can archive your data on cheap storage to keep the investment minimal.
The cost was less than our previous provider, and this is a much better product.
Rubrik is an all inclusive price. No additional implementation costs or licencing.
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Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
Reduxio's HX550 flash hybrid storage arrays, based on Reduxio's TimeOS storage operating system allow you to recover application data to any second in the past, eliminates most of the complexity associated with managing storage, and provides exceptional performance and efficiency, far exceeding anything available today.
Rubrik provides the industry's first Converged Data Management platform with the Rubrik r300 Series Hybrid Cloud Appliance, fusing enterprise-class data management with web-scale IT. Organizations use Rubrik to deliver live data access to recover from failures and accelerate application development. Our team has helped build products such as Google File System, Google Search, YouTube, Facebook Data Infrastructure, VMware Virtualization, Data Domain File System, and Amazon Infrastructure.
Learn more about Commvault
Learn more about Reduxio [EOL]
Learn more about Rubrik
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