Compare SAP Service Cloud vs. Salesforce Service Cloud

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Ranking
Views
2,003
Comparisons
1,695
Reviews
0
Average Words per Review
0
Rating
N/A
Views
42
Comparisons
35
Reviews
0
Average Words per Review
0
Rating
N/A
Popular Comparisons
Also Known As
Service Cloud
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SAP
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Overview

Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.

Create a unified service experience with SAP Service Cloud
Bridge the gap between front-office engagements and back-office processes.

Offer
Learn more about Salesforce Service Cloud
Learn more about SAP Service Cloud
Sample Customers
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
INICOM, Dulux
Top Industries
REVIEWERS
Manufacturing Company27%
Marketing Services Firm18%
Computer Software Company9%
Music Company9%
VISITORS READING REVIEWS
Computer Software Company45%
Comms Service Provider12%
Financial Services Firm5%
Government5%
No Data Available
Company Size
REVIEWERS
Small Business27%
Midsize Enterprise35%
Large Enterprise38%
No Data Available

Salesforce Service Cloud is ranked 3rd in CRM Customer Engagement Centers while SAP Service Cloud is ranked 15th in CRM Customer Engagement Centers. Salesforce Service Cloud is rated 0.0, while SAP Service Cloud is rated 0.0. On the other hand, Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM, JIRA Service Management, BMC Remedyforce and Oracle Service Cloud, whereas SAP Service Cloud is most compared with .

See our list of best CRM Customer Engagement Centers vendors.

We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.