Compare Salesforce Service Cloud vs. Vertical Solutions VContactCenter

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Ranking
Views
2,003
Comparisons
1,707
Reviews
0
Average Words per Review
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Views
14
Comparisons
8
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0
Average Words per Review
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Popular Comparisons
Also Known As
Service Cloud
VContactCenter, Vertical Solutions ContactCenter
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Overview

Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.

VContactCenter includes all of the features you need to automate and strengthen your service interactions, deliver seamless consistent support based on proven business processes, and run an efficient operation. With VContactCenter, you can grow and change to meet new business challenges and opportunities. This contact center CRM is available for all environments - on-premise, via private cloud, or SaaS/public cloud.
Offer
Learn more about Salesforce Service Cloud
Learn more about Vertical Solutions VContactCenter
Sample Customers
Stanley Black & Decker, Coca-Cola, Activision, Wells Fargo, Spotify, Aldo, Philips, The Red Cross, Blue Shield of California, Sprouts Farmers Market, Direct Energy Solar, Inspirato, Kiva
A.O.Smith, DPSciences, City of Sioux Falls, ACCO Brands, Sprint, eProtex, ABB, Mitsubishi, Fujitsu, Rubbermaid, Lumenate
Top Industries
REVIEWERS
Manufacturing Company27%
Marketing Services Firm18%
Computer Software Company9%
Music Company9%
VISITORS READING REVIEWS
Computer Software Company44%
Comms Service Provider13%
Financial Services Firm6%
Government5%
No Data Available
Company Size
REVIEWERS
Small Business27%
Midsize Enterprise35%
Large Enterprise38%
No Data Available

Salesforce Service Cloud is ranked 4th in CRM Customer Engagement Centers while Vertical Solutions VContactCenter is ranked 20th in CRM Customer Engagement Centers. Salesforce Service Cloud is rated 0.0, while Vertical Solutions VContactCenter is rated 0.0. On the other hand, Salesforce Service Cloud is most compared with ServiceNow, Microsoft Dynamics CRM, JIRA Service Management, Vlocity and Salesforce Sales Cloud, whereas Vertical Solutions VContactCenter is most compared with .

See our list of best CRM Customer Engagement Centers vendors.

We monitor all CRM Customer Engagement Centers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.