ServiceNow Orchestration vs WorkflowGen comparison

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ServiceNow Logo
2,682 views|1,734 comparisons
90% willing to recommend
WorkflowGen Logo
92 views|72 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between ServiceNow Orchestration and WorkflowGen based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ServiceNow Orchestration vs. WorkflowGen Report (Updated: May 2024).
770,292 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's probably the best product out there.""The solution effectively automates business processes.""It's scalable.""This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge.""Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time.""The data visualization is good.""Great with IT processes and business processes.""The iTerm suite is also crucial for visibility and optimization."

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"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."

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Cons
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades.""I would like a user experience module to be added.""There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion.""ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden.""From my space, the only thing that I can say is the spinning up with Google Cloud Services.""The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement.""Efficiency of some features could be improved.""The deployment requires awareness among the project staff."

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"This solution needs to be more customizable."

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Pricing and Cost Advice
  • "In terms of price, this solution is at the higher end of what you'll find."
  • "This is an expensive product, but it is the best in the market considering the features and lack of competitors."
  • "ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
  • "The solution is costly and orchestrations are very expensive."
  • "It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
  • "The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
  • "It is not very expensive."
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    Questions from the Community
    Top Answer:The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in… more »
    Top Answer:The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to… more »
    Top Answer:ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to… more »
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    Ranking
    13th
    out of 66 in Process Automation
    Views
    2,682
    Comparisons
    1,734
    Reviews
    8
    Average Words per Review
    470
    Rating
    8.4
    36th
    out of 66 in Process Automation
    Views
    92
    Comparisons
    72
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    Average Words per Review
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    Overview

    ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

    Immediately accelerate business process adaptability with fluid workflow automation. Use the WorkflowGen .NET workflow software's low code environment to maximize the efficiency of process designers and developers.

    Automate any type of human and system-based enterprise process within a battle-tested infrastructure.

    Customize and integrate your workflow apps to meet your requirements in a highly configurable environment.

    Engage process participants with a full-featured workflow portal, native mobile apps, and email approvals, or through seamless integration with your own web apps.

    Leverage a solution used by Fortune 500 companies for worldwide business-critical applications.

    Sample Customers
    experian, BEACHBODY, HealthPartners, Banosoft
    Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company14%
    Government9%
    Insurance Company8%
    No Data Available
    Company Size
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise73%
    No Data Available
    Buyer's Guide
    ServiceNow Orchestration vs. WorkflowGen
    May 2024
    Find out what your peers are saying about ServiceNow Orchestration vs. WorkflowGen and other solutions. Updated: May 2024.
    770,292 professionals have used our research since 2012.

    ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews while WorkflowGen is ranked 36th in Process Automation. ServiceNow Orchestration is rated 8.2, while WorkflowGen is rated 7.6. The top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". On the other hand, the top reviewer of WorkflowGen writes "Good for automatically triggering workflows, but needs to be more customizable". ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, Nintex Process Platform and BMC TrueSight Orchestration, whereas WorkflowGen is most compared with . See our ServiceNow Orchestration vs. WorkflowGen report.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.